Always Ultra Thin Pads with Wings - Size 1 - Regular - Unscented - 126ct

We appreciate your loyalty to Always, and we're sorry that this has been your experience. We can assure you that our Always Ultra Thin pads have been thoroughly evaluated to be safe when used as directed. As well, we have strict quality checks in place to ensure that they reach you in the best possible condition. Since we're always looking to bring you the latest innovations, we did upgrade these pads earlier this year. With an improved core, we're providing a fresher, cleaner, drier, and more absorbent pad. As well, we continue to not add any fragrance to this product. It may be helpful to know that sometimes, when our pads are very freshly made, you might detect a little odor. All paper products, including feminine care products, are very porous and can absorb odors around them, especially if the product was stored near highly perfumed or scented items. We'll be sure to share your comments with our team, and we do recommend that you discontinue use of this particular product, if you haven't already. We suggest giving another Always pad version a try, such as our Always Pure Cotton or our Always Maxi. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 888-3115 when you have a moment.

We never want you to feel disappointed when it comes to the protection you deserve, Erica! Our products undergo rigorous quality checks to ensure they provide only the best results. Earlier this year, Always Ultra Thin pads updated their core system, providing a fresher, cleaner, drier, and more absorbent pad. What you've described is not what we'd expect, and we're sorry you experienced leakage. To avoid leaks, we suggest trying the next highest absorbency version for better protection. We understand that everyone's cycle is unique, so we developed a wide range of products designed to fit different body types, flows, and preferences. Your loyalty and protection mean everything to us, and we'd like to learn more about your experience and help further. When you have a moment, please give us a call at (800) 888-3115, 9 am-6 pm EST, Monday-Friday.

Thank you for bringing this to our attention! We're sorry to hear you had this experience, and we hope you're feeling better. Safety is our top priority, and all of our products are thoroughly evaluated to ensure they are safe when used as directed. Based on your experience, we recommend discontinuing the use of the Always Ultra Thin Regular pads. Earlier this year, Always Ultra Thin pads underwent an upgrade with an updated core system designed to deliver improved performance. We'd like to learn more and share this with our Quality and Safety Team, as this is never the experience we want when using Always. When you have a moment, please give us a call at (800) 888-3115, 9 am-6 pm EST, Monday-Friday.

We assure you this isn't something we'd expect, and we appreciate you bringing this to our attention. We understand how upsetting something like this can be and hope you and your sister's symptoms have improved. Please be assured that safety is our top priority, and all our products are thoroughly evaluated to ensure they are safe when used as directed. Still, we recognize that some people may have personal sensitivities, and we recommend that you both discontinue using this product and set it aside for review. We have Pure Cotton Flexfoam Pads available that are made with a cotton top sheet and no odor-neutralizing fragrances for those who prefer them. We'll be happy to review this further with you, and we want to learn more about your experiences to share with our Safety Team. For further assistance, you and your sister can contact us at 1-800-888-3115.

Please know that the safety and health of our consumers mean a lot to us, and we hope your symptoms have improved. Our Always Pads undergo extensive testing to be safe for period use, and we take feedback like this very seriously. We haven't changed the formula in our Ultra Thin Pads. However, since you're now having this reaction, please discontinue using these pads and set them aside if you still have any left. We hope your symptoms have improved, and we want to learn more about your experience and share it with the safety and quality teams. So we can assist you further, contact us at 1-800-888-3115, M - F, 9 am to 6 pm EST.

We're sorry to hear that this has been your experience. We'd expect a good bond to form once the pad has been firmly pressed onto the undergarment, and we also have many quality checks in place to ensure that they reach you in the best possible condition. Your comments will be shared, and we'd be happy to look into this further. When you're able, please give us a call at (800) 888-3115.

We completely understand your concern, and we're deeply sorry for any discomfort you may have experienced. The safety and health of our consumers is at the heart of all we do. We use high-quality materials that undergo rigorous testing to meet the standards our consumers trust - although we understand some consumers may be more prone to sensitivities than others. We recommend discontinuing using these pads and setting them aside for evaluation. Your message will be shared with our Safety Team, and we would like to learn more about your experience to best assist you. Please give us a call at (800) 888-3115 so we can help.