Apple iPhone 16 Pro Max (256GB) - Black Titanium
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Guests are saying
The iPhone 16 Pro Max impresses with its stunning camera capabilities, vibrant display, and sleek design, making it a great choice for content creators and everyday users alike. Guests appreciate the improved battery life and user-friendly features, although some have experienced issues with screen responsiveness and Bluetooth connectivity. Overall, this phone offers a blend of style and functionality that enhances the user experience.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.3 out of 5 stars with 12523 reviews
4 out of 5 stars
24 January, 2026
originally posted on ATT.com
Speaks are flat and doesn't have much bass.
Speaks Sucks compared to older models
5 out of 5 stars
22 January, 2026
originally posted on ATT.com
Happy w my new iphone
Works flawless like a new iphone should! I droipped my old iphone and broke it so it was time to buy another. Camera takes better pictures. I like the AI.
5 out of 5 stars
19 January, 2026
originally posted on ATT.com
I love this product
This product was exactly what I expected
5 out of 5 stars
4 December, 2025
originally posted on ATT.com
Easy to transfer info from old phone! User friendl
Great phone! Helps me stay in touch with family & friends!
2 out of 5 stars
1 December, 2025
originally posted on ATT.com
Bitter Sweet
Worst and Best IPhone I’ve had thus far. I’m the type that usually waits awhile before upgrading my phone so usually the upgrade is a big upgrade from my last. For example I’m coming off the 13 pro and got the 16 pro max so naturally it’s a better phone…buuuuuuuuutttttt it has major connectivity issues to my car that I don’t experience with the 13. So it’s bitter sweet but more bitter than sweet. Also think they may have slid me a refurbished 16 pro max that got returned early enough that it wouldn’t count as refurbished but that’s another review for another day.
1 reply from AT&T CARE team - 3 months ago
Thank you for sharing such a thoughtful and honest review on the iPhone 16 Pro Max. We’re glad to hear you’re enjoying some of the upgrades from your 13 Pro to the 16 Pro Max, but we’re truly sorry that connectivity issues with your car have made the experience more frustrating than exciting. That’s definitely not the seamless transition we want for you. You can also complete our self- service form: https://www.att.com/get-support/?source=ILC208383817, where our experts can check on your device and make sure the device is a new one not refurbished. We’d like to learn more about what’s happening so we can help troubleshoot and get you back to enjoying your new device without interruptions. In the meantime, If you have previously connected other devices to CarPlay, try forgetting those connections. This can sometimes resolve conflicts that prevent your iPhone from connecting. By following these steps, you should be able to resolve the connection issue between your iPhone 16 Pro Max and CarPlay. If problems persist, consider consulting your car's manual or contacting Apple Support for further assistance.
1 out of 5 stars
18 November, 2025
originally posted on ATT.com
Lost Contacts
Almost everything went well, but I lost over 200 contacts??? Why did it take so long for the transition?
4 out of 5 stars
15 November, 2025
originally posted on ATT.com
Powerful Phone With Premium Feel
The iPhone 16 Pro Max is an excellent upgrade overall. The performance is incredibly fast, the camera system is sharp and reliable, and the battery life easily gets me through a full day. The Black Titanium finish feels premium and durable. The only reason I’m giving it 4 stars instead of 5 is because I feel like some of the improvements are subtle compared to the previous model. Still, it’s a fantastic phone and I’m really happy with it.
5 out of 5 stars
14 November, 2025
originally posted on ATT.com
great phone
Love the fact there is NO LIGHTNING CHARGER! I love the new features after my iPhone 11 died
5 out of 5 stars
12 November, 2025
originally posted on ATT.com
Apple iPhone 16 Pro Max - 256GB - Black Titanium
Very nice and easy to use. Great functions overall.
5 out of 5 stars
11 November, 2025
originally posted on ATT.com
iPhone 16 pro max
Love my iPhone. Pictures come out beautiful. Battery life last long.
2 out of 5 stars
10 November, 2025
originally posted on ATT.com
It’s a Phone
To me it’s just a phone, it’s nothing good or bad about it. I appreciate it the Apple upgrades though.
1 reply from AT&T CARE team - 4 months ago
Thank you for your honest feedback, Shawanna! Sometimes, simplicity is exactly what we need—a phone that does its job without any fuss. We’re glad to hear you appreciate the latest Apple upgrades on the iPhone 16 Pro Max. If you ever want to explore new features or tips to get more out of your device, we’re here to help you make the most of it. Thanks again for sharing your perspective and enjoy your iPhone!
5 out of 5 stars
8 November, 2025
originally posted on ATT.com
Review
Works great. Takes great pics
2 out of 5 stars
2 November, 2025
originally posted on ATT.com
Th first. Day
Screen cracked on the side
1 reply from AT&T CARE team - 4 months ago
Hello Arita, thank you for sharing your experience with your iPhone 16 Pro. We sincerely apologize for the inconvenience caused by your device's screen cracking on the first day. This is certainly not the level of quality we strive to deliver. To address this issue, we recommend contacting Apple Support directly or visiting an Apple Store for evaluation. If your iPhone is covered under warranty or AppleCare+, your screen repair or replacement may be included. Additionally, if you have Protect Advantage as part of your plan, you can file a claim here: https://www.asurion.com/claims/att/. Your insights are very important to us, and we appreciate you taking the time to provide your honest feedback. Thank you for giving us the chance to address this.
1 out of 5 stars
29 October, 2025
originally posted on ATT.com
Disappointed
Unfortunately, I am disappointed with my new IPhone. It has glitches, the battery doesn’t last long and the pictures are just okay. Seriously considering going back to Samsung!
3 out of 5 stars
29 October, 2025
originally posted on ATT.com
Trade in and purchase
The phone is fine, although I thought the battery would be better. I’m more shocked that my trade in has not been processed, as it was received 6 1/2 weeks ago. The website reads “Please allow at least 5 business days for us to complete the inspection.” This seems ridiculous at this point.
2 out of 5 stars
28 October, 2025
originally posted on ATT.com
Hard to Adjust to
I am having trouble getting use to the phone and it's VERY sentive buttons. Somehow the volume changes up and down.Which somehow impacts the volume on alrms. Older versions would not adjust volume for alarms unless you were in the alarm setup. Can turn down when going into a meeting and in meeting blares a call coming in at full volume. I somehow take WAY TOO MANY screenshots without trying.
1 reply from AT&T CARE team - 4 months ago
Hey there, we appreciate you sharing your experience with the iPhone 16 Pro Max. We can see that you're finding it difficult to adjust to the new phone, especially with the sensitive buttons and how the volume changes unexpectedly. It can really be overwhelming when a device doesn’t behave the way you expect. We are here to work and explore settings and adjustments, so your phone feels more comfortable to use and prevents these issues from interrupting your day and you have a seamless experience with the device.
5 out of 5 stars
25 October, 2025
originally posted on ATT.com
Great Phone
Great phone with lots feature
5 out of 5 stars
22 October, 2025
originally posted on ATT.com
Camera is great
Lovely camera, lots of great features
5 out of 5 stars
17 October, 2025
originally posted on ATT.com
Great phone
Love the phone and the camera
5 out of 5 stars
10 October, 2025
originally posted on ATT.com
Excellent photos
It’s great love the picture quality