Apple iPhone 16 Pro Max (512GB) - Black Titanium
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ColorBlack Titanium
In Stock
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Guests are saying
The iPhone 16 Pro Max impresses with its stunning camera quality, long battery life, and user-friendly interface, making it a great choice for guests looking to upgrade. Many guests appreciate the perfect screen size and overall performance, although some have noted issues with lag and touchscreen glitches. Overall, it offers a solid upgrade experience, especially for those transitioning from older models.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.3 out of 5 stars with 12580 reviews
3 out of 5 stars
21 April, 2026
originally posted on ATT.com
Battery drain
The battery is draining super fast
1 reply from AT&T CARE - Pablo team - 3 months ago
Hi Etta. We appreciate you taking the time to share your experience with us. We’re sorry to hear that your iPhone 16 Pro Max's battery life isn't lasting as long as you expected. It is very frustrating when a battery fails to meet your standards. Please accept our apologies for any inconvenience this has caused. Keep in mind, the iPhone 16 Pro Max is one of our top-tier devices. Its larger battery enhances the user experience by providing up to 33 hours of video playback, supporting all-day use without frequent charging. We're very concerned that your device's battery is failing to provide the intended results. Fortunately, there are a few basic steps that can sometimes help boost your battery life: 1️⃣ Check for and install any available software updates. 2️⃣ Review Battery Usage in Settings to see which apps are using the most power. 3️⃣ Reduce your screen brightness. 4️⃣ Disable background app refresh for nonessential apps. Plus, we highly recommend checking the official Apple iPhone User Guide to learn more about your phone, its features, and how to maximize its potential. 🔗 https://support.apple.com/guide/iphone/welcome/ios We appreciate you bringing this to our attention. Thank you for being part of our AT&T community.
3 out of 5 stars
15 April, 2026
originally posted on ATT.com
Nice, but flawed touchscreen
It’s a decent phone, but the touchscreen has glitches.
1 reply from AT&T CARE - Pablo team - 4 months ago
Hello, Wayne. We're very sorry to hear that continuous touchscreen glitches are occurring on your Apple iPhone 16 Pro Max. It is so distressing to realize that your new phone fails to give the great experience which was offered at the time of the purchase. All these issues shouldn't happen, and we apologize for the inconvenience this may have caused. At AT&T, it is our top priority to providing our customer with the best product, service and support. For that reason, we highly recommend you follow the next troubleshooting steps to get this fixed: 1️⃣-Restart the device. 2️⃣-Check for any physical damage or debris on the screen and clean it gently. 3️⃣-Update the device software to the latest version. 4️⃣-Remove any screen protector or case that may interfere with touch sensitivity. 5️⃣-If the screen is frozen or unresponsive, perform a force restart. If the touchscreen glitches persist, please contact Apple support team at: 🔗 https://support.apple.com 📞 1‑800‑275‑2273 Apple Support will run diagnostics to help find a solution. They'll be happy to assist. We hope the issue can be fixed sooner. Thanks for being part of the AT&T family.
5 out of 5 stars
22 February, 2026
originally posted on ATT.com
Iphone
Gave to my daughter love it
2 out of 5 stars
28 January, 2026
originally posted on ATT.com
Same as 15
Not much different than the previous
4 out of 5 stars
4 December, 2025
originally posted on ATT.com
Pretty much the same as the last version
Typical iPhone, you pay a bunch of money for a somewhat upgraded version of the last model.
1 reply from AT&T CARE team - 9 months ago
Thanks for sharing your thoughts on the iPhone 16 Pro Max. We understand it can feel like newer models build on familiar features, and we appreciate your perspective. While the design may feel similar, this generation includes enhancements like the improved camera system, faster chip and a battery life, which aim to deliver a smoother and more powerful experience. Your feedback is valuable, we hope you continue to enjoy the features that enhance your experience. If you need help in exploring the device features or settings we are here to help, thank you for choosing AT&T.
1 out of 5 stars
14 November, 2025
originally posted on ATT.com
Too large
This phone is okay. But it is way too large. These phones keep getting bigger and bigger and harder to hold in your hand with just one hand. Missing my old phone.
5 out of 5 stars
12 November, 2025
originally posted on ATT.com
Awesome
Moving up from a 15 pro Max I really like the new size I've found it to be a lil bit bigger and a lil quicker. I really don't get into that when ever a new phone comes out, I just got to have it as you can see the 17 just came out yet I chose to go the 16 route. And I didn't even think I would notice the difference but I have to admit I did. I would recommend this phone to friends as a matter of fact I already have.
5 out of 5 stars
12 November, 2025
originally posted on ATT.com
Just perfect for someone
I love it ! Easy to use!!
1 out of 5 stars
11 November, 2025
originally posted on ATT.com
not worth the upgrade
For it to be a new phone, it gets incredibly hot to the face or your hand if using for any extended period of time
5 out of 5 stars
5 November, 2025
originally posted on ATT.com
iPhone 16 Pro Max love the color i picked and the
Love my new phone. I needed one.
3 out of 5 stars
3 November, 2025
originally posted on ATT.com
Billing not correct after upgrade
Bill changed not what agent said. Also credit for direct payment was not done last two months
5 out of 5 stars
2 November, 2025
originally posted on ATT.com
Great phone
Great phone, fast, battery life is insane.
1 out of 5 stars
31 October, 2025
originally posted on ATT.com
Where is it? I haven’t got a iPhone 16 pro max
Apparently the iphone16 pro max is invisible cause I’ve never seen it
5 out of 5 stars
30 October, 2025
originally posted on ATT.com
IPhone does it again
Great phone, best iPhone yet.
1 out of 5 stars
30 October, 2025
originally posted on ATT.com
Unless you have hands like a gorilla….
Way too large for normal set of hands to use
5 out of 5 stars
26 October, 2025
originally posted on ATT.com
As ordered
Same old apple nice phone
1 out of 5 stars
25 October, 2025
originally posted on ATT.com
Stop with the “Improvements” Already!
I don’t know what they did to this phone, but it sucks. Face ID almost never works, cutting and pasting on it is nearly impossible, and it keeps randomly disconnecting from my headphones. Every new iPhone model seems to be worse than the last. Please quit making our lives more difficult!
5 out of 5 stars
17 October, 2025
originally posted on ATT.com
iPhone 16 pro max
Great phone. Love the features, camera and size!
1 out of 5 stars
15 October, 2025
originally posted on ATT.com
SCAM
If I could give 0 stars I would!!!! SCAM
1 out of 5 stars
14 October, 2025
originally posted on ATT.com
Horrible phone . Touch screen doesn’t work
Absolutely terrible phone . They gave me a used one that doesn’t work. My touchscreen doesn’t respond and it’s supposed to be brand new. I got scammed