Audien Hearing Atom One OTC Hearing Aid

A: Hello! While the Atom One focuses purely on crisp sound amplification without Bluetooth, we have some fantastic news if wireless streaming is what you're looking for! We offer some amazing Bluetooth-enabled models like the Atom X and the Ion Pro 2 that will give you all that great connectivity. We would absolutely love to help you explore the perfect fit for your hearing journey and lifestyle! Whenever you have a moment, give our team a ring at 1-800-400-HEAR (9:00 AM to 5:00 PM CST). Our friendly hearing specialists are right here and ready to walk you through all the cool features to find the absolute best option for you! 😊 – Vince, Audien Hearing Specialist

A: This comes with 6 different size silicone domes to choose from, allowing you to customize the best fit for you. I found them to be comfortable to wear and also feel secure/snug in my ear.

A: Hi Phyllis! Yes, they can absolutely fit! The Atom One comes with 2 different types of ear buds and 3 different sizes to try out. It's really easy to mix and match them until you find the exact combo that feels comfy and sits securely in your ears. We're always happy to help you find the perfect fit. If you ever want a few quick tips on how to position them or need any help at all, just give us a call at 1-800-400-HEAR between 9:00 AM and 5:00 PM CST so one of our specialists can walk you through it! – Vince, Audien Hearing Specialist

A: Hello there, that is a great question. The piece you are referring to is actually called the pull wire. It is not part of the internal technology and will not affect how the hearing aids perform or sound. Its sole purpose is to give you something tiny and easy to grasp so you can insert and remove the hearing aids from your ear with ease. If you wanted to learn more, please feel free to reach out to our team at 1-800-400-HEAR (7 am–4 pm Arizona Standard Time). We are always right here and more than happy to chat through your specific needs. Or you can visit our website: https://audienhearing.com/ for more info. 😊 – Vince, Audien Hearing Specialist

A: Hi Jmbh, I am so sorry for the confusion and frustration. It looks like your question may not have come through properly on our end. Please feel free to resend your question here, and I will be more than happy to help you right away. Thanks. – Vince, Audien Hearing Specialist

A: Hi LG, thanks for your interest in our products and for reaching out! All of our devices—including the Atom One—are fully rechargeable. That means you never have to worry about buying or replacing tiny batteries! You simply place them on the charger, and once they're fully charged, they're ready to use anytime you need them. I hope this helps! If you have any additional questions, feel free to give our customer service team a call at 1-800-400-HEAR between 7am and 4pm Arizona Standard Time. We're always happy to help! – Vince, Audien Hearing Specialist

A: Yes, absolutely! ❤️ The battery in your Atom One is fully rechargeable, and the charging case is included right in the box at no additional charge. You won't ever have to worry about buying or replacing tiny batteries! To charge them, simply place the devices in the case and plug the charging case directly into the wall. Once fully charged, you will enjoy a fantastic 20 hours of battery life! If you need any help finding the perfect fit or getting everything set up, our team is always here for you. Just give us a call at 1-800-400-HEAR (9:00 AM–5:00 PM CST, M–F)! – Lys, Audien Hearing Specialist

A: That is a wonderful question! ❤️ While every environment is different, making sure your device is tuned to the right frequency makes all the difference in what you hear. We would love to walk you through your frequency settings to make sure you are getting the absolute best experience out of your Atom One! Please give us a call at 1-800-400-HEAR (9:00 AM–5:00 PM CST, M–F) and our team will help you get everything set up. – Lys, Audien Hearing Specialist

A: They charge wirelessly through the dock (the case). Once they're in the case, they start charging. You will have to eventually recharge the case though; it uses usb-c cables. So not 100% wireless 🙂