Aussie Miracle Coils Shampoo with Macadamia Nut Oil for Coily Hair, Sulfate and Paraben-Free, 26.2 fl oz

Thank you for reaching out to us at Aussie and we are so sorry to hear what happened. This isn’t the experience we want you to have, and we understand your concerns. We want all of our consumers to notice a positive difference from using one of our products, so your report is disappointing. We're glad you let us know, and you can be assured we shared your comments with our Health & Safety Team and with the rest of our Aussie Team. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize that some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue using this product. Also, if needed, you can find the ingredients listed on the product container or smartlabel.org. We really want to learn more about your experience, so please contact us at (800) 947-2656 or send us an email through our Contact Us page.

We really appreciate you taking the time to leave a review on our Aussie Miracle Coils Conditioner. We are truly sorry to hear that it seemed to have caused some irritation and itchiness. We want to assure you that all of our ingredients have been evaluated for their safety and effectiveness when used as directed. However, we do realize that some consumers may have unique sensitivities and respond differently to a certain ingredient or formulation. We recommend discontinuing the use of the product and encourage you to reach out for further assistance. Whenever you get the chance, please give us a call at (800) 947-2656 or send us an email via the Contact Us page on our website.

We appreciate you taking the time to review our Aussie Miracle Couls Shampoo, and we are so sorry to hear that it We’re sorry to hear that the product didn’t work well for you and that you experienced some itchiness. Your satisfaction is our top priority, and it’s disheartening to receive this feedback. Please rest assured that we’re passing your report on to our Health and Safety Team, as well as to the rest of our Aussie family. While all our ingredients undergo thorough testing for safety and effectiveness when used as directed, we recognize that some individuals may have unique sensitivities and may struggle with certain ingredients or formulations. We highly recommend that you stop using the product right away and invite you to reach out for further assistance. When you get a chance, please give us a call at (800) 947-2656 or email us via our website's Contact Us page.

We really appreciate you taking the time to share your experience with our Aussie Miracle Coils Shampoo. While we are happy to hear that it lathered well and you enjoyed the scent, we're super disappointed to hear that it did not clean your hair as expected and that it seemed to have left your hair feeling dry. Our goal is for every consumer to achieve positive results, so it’s disappointing to learn we fell short this time. Please know that we’re passing your feedback along to our Quality Assurance Team and the rest of the Aussie family. Hair may feel dry if it hasn't been sufficiently conditioned, so we suggest leaving the conditioner on for a minimum of 5 minutes. Also, apply more conditioner to the ends of your hair, as they often miss out on the natural oils from the scalp. You might also consider adding a conditioning treatment to your routine a couple of times a week or using a leave-in conditioner for extra moisture. Also, ensure you rinse your hair thoroughly, as any leftover product could lead to that unclean feeling. If these tips don't solve the issue, a clarifying shampoo might be worth a try. We’d love to hear more about your experience and see how we can assist you further. Feel free to reach out by calling us at (800) 947-2656 or send us an email via the Contact Us page on our website.