Bedside Manners - (Culture and Politics of Health Care Work) by Suzanne Gordon & Lisa Hayes & Scott Reeves (Paperback)
About this item
Highlights
- In recent years, there has been growing awareness of the need for interprofessional cooperation in healthcare.
- About the Author: Suzanne Gordon is Visiting Professor at the University of Maryland School of Nursing and was program leader of the Robert Wood Johnson-funded Nurse Manager in Action Program.
- 112 Pages
- Medical, Education & Training
- Series Name: Culture and Politics of Health Care Work
Description
About the Book
A play about workplace relations among physicians, nurses, others who work in health care, and patients--and how their interaction affects the quality of patient care, for better or worse.
Book Synopsis
In recent years, there has been growing awareness of the need for interprofessional cooperation in healthcare. Countless studies have shown that genuine teamwork and team intelligence are critical to patient safety. Poor communication among health care personnel is a major factor in hospital errors, even more so than the level of staff competence and experience. This is why many schools for health professionals and major health care employers now promote interprofessional education and cooperation.Bedside Manners is a play about workplace relations among physicians, nurses, others who work in health care, and patients--and how their interaction affects the quality of patient care, for better or worse. The accompanying workbook helps educators, managers, patient safety advocates, administrators, and union representatives to analyze and discuss the issues raised in the play. When presented in hospitals, universities, and health care conferences all over the United States, Bedside Manners invariably sparks a vibrant conversation about patient safety problems and how to solve them, job satisfaction and stress, and the importance of information sharing and mutual respect. As text or script, this play is a unique teaching tool for medical and nursing schools, and other health professional schools and continuing education programs involving health care clinicians and staff of all kinds.
Review Quotes
While many health care professionals lament the poor communication between doctors and nurses who jointly care for patients, the path to improve this remains unclear. In Bedside Manners, journalist, author, and visiting professor at the University School of Nursing Suzanne Gordon came up with a novel idea: use theater to tackle the intricacies of doctor-nurse relationships--where they succeed, where they fail, and where there are better solutions.
--Jessica Bylander, Senior Editor "Health Affairs"About the Author
Suzanne Gordon is Visiting Professor at the University of Maryland School of Nursing and was program leader of the Robert Wood Johnson-funded Nurse Manager in Action Program. She is the author of Life Support and Nursing against the Odds, coauthor of Beyond the Checklist, Safety in Numbers and From Silence to Voice, editor of When Chicken Soup Isn't Enough, and coeditor of First, Do Less Harm and The Complexities of Care, all from Cornell. Lisa Hayes is an actor, playwright, director, and educator. She has written the plays From the Mountains of Mourne to the Mines of Montana, The Sad Sacks are Back, and The Trailer Park Diaries. Scott Reeves is Director of the Center for Innovation in Interprofessional Healthcare Education at the University of California, San Francisco. He is the editor-in-chief of Journal of Interprofessional Care. Lucian L. Leape, MD, is an Adjunct Professor of Health Policy in the Department of Health Policy and Management at the Harvard School of Public Health.
