Belkin BoostCharge 20K Power Bank Black BPB012BTBK

New out of box, did not charge or recharge. Faulty product.

Bought 2x20k power banks in pink. Bought April 2025. And 1 mth ago they stopped charging. Bought many Berlin products over the years and been very happy with them. Tried to fill in for replacements but don’t have packaging anymore.

This power bank heats up my phone or AirPods every time I use it. It makes them very very hot, and the phone is new! It was a gift but I’d like to return it.

Stopped working after 6 months. Seems like a lot of people are having the same problem. It charges up itself, but doesn't charge anything plugged into it

Just got it but so far definitely loving it!!!!! I find myself out and about alot and if I'm in my car it has to be on in order for me to be able to charge my phone, so this power bank is exactly what I needed!!! I was a little skeptical about it because I've gotten power banks in the past that didn't work very well, but this one definitely works very well and has been fully charged since I got it!!! Plus it's Rose Gold colored instead of black or white like everything else. Definitely recommend!!!

I was traveling to London and forgot to bring a power bank, so I purchased this at the airport (for what turns out was double the price). Then get to London only to find out that I can't charge the power bank without a USB-A plugin. Very disappointing, for what is otherwise a product I immediately enjoyed using. Nowhere on the box does it indicate this.

Needs some weird combination of usb-c to usb-c cables to charge a Google Pixel 9 Pro. Would not charge my phone with the usb-c cable I grabbed on the way out the door. Do not buy this at the airport and expect it to work on your flight.

It starts sucking out the battery of my phone instead of charging it despite i kept pressing the button to reverse. It stopped working. Expensive power bank that doesn't last long.

Actually is a good power bank. However it has useless instructions/support. I have this a year or so, and went looking to charge it up again for a forthcoming trip. Logically it seems like a USB-C power block to the USB-C input would be best. So I did that, and .... nothing happened. Note that it took a while to work out nothing is happening since in normal operation there are no lights displayed anyway. It was only through reading another review on here that I found that a USB-A power block to the USB-C input is the only way to charge this block. (You do not need the specific supplied cable, any USB-A to USB-C will work). Why Belkin cannot make this clearer, preferably on the device itself, or at least on the rather useless support page (why is there not just a simple one-page PDF user-manual?) is beyond me. If you are still reading this far: 1) The button on the side always displays the current status of the block, even if nothing is being charged. That is it's only function. 2) When the block is being charge (using a USB-A power input to the USB-C middle connector) then the lights show up, solid for the already charged and flashing for the power sector being charged. eg. right not mine has 1 solid light an 1 flashing light showing it has >25% but <50% charge. 3) When the block is charging something, the lights show up in the same way.

Purchased this on a recent trip as my phone ran out of power. It served its purpose out of the box, but the issue is with the charging, as others have stated. You can only use the supplied cable to charge the device, which makes absolutely no sense. It’s a USB-C which plugs into the unit, and a USB-A on the other end. I’m sure they made this decision either to save money on the production cost of the unit, or made the assumption that they could get additional revenue from cable purchasers once you lost the one supplied. This is one of my first Belkin products and based on this charge bank experience, it will probably be my last one.

best portable charge out in the market. I would definitely purchase before the sell out

You'll see countless reviews here saying that you can't recharge the unit. This is entirely Belkins fault, and frankly I'd like an explanation from them. After using the Power Bank to flawlessly recharge my iPhone & watch over a two day camp, I then set about charging the power bank. I plugged it into my reliable Satechi power brick (which has 2x USB-C PD ports, and 2 USB-A ports). I plugged it in via usb-c (on both ends) using a good quality cable - It didn't charge. I changed ports (as one has a higher power rating than the other) - it didn't charge. I then used the supplied, ridiculously short, usb-a to usb-c cable - I plugged it usb-c to the power bank and usb-A to my power brick - and now it is charging. So what is going on? Looking carefully at the packaging it doesn't say usb-pd anywhere - so I guess it can't be charged from a usb-pd port?? How nuts is that! None of the technical information or FAQ or packaging mentions this very important limitation!

Buyer beware - bought 2 of these for Europe trip - neither could charge! Neither one of these power banks charge more than 1 light. Tried multiple plugs, multiple cables, nothing. Have loved Belkin products in the past, these are horrible, now just paper weights.

Worst power bank I've ever used. This power bank does not change. I charge it all day and overnight and it's still on one bar. Unless I have a dud - avoid

I bought the gold colored 10k Belkin 5 years ago and it has worked so well I bought 4 more for Christmas gifts this year for my kids and their spouses.The gold is not offered anymore and it came with 2 USB -A and 1 micro USB that you charge it with.I use the old gold all the time still and it hasn't failed me. I bought pink’s and blue’s and love the colors for my kids.I probably will treat myself to one of the new ones with the USB-C although my old one is still going strong.

Needed some portable chargers and bought 4. Connected them to fast USB-C chargers for hours, and nothing happened. No blinking light, no progress lights - nada. I tried Apple USB C cables, Thunderbolt cables, third party USB-C cables. Nothing happens. The ONLY cable that works to charge the Powerbank 10K is the included 5" USB-A to USB-C. It must be a nonstandard USB-C port in that it only recognizes Belkin's cable. But - what a stupid decision. Fast charge? No. Moved to your gear to USB-C? Better hold on to an old charger just for this PowerBank. For a product that claims it frees us from having to charge all the time, it actually requires two additional items to be in your carry if you ever want to charge it. This is so "un-Belkin-like" I can't even believe I need to warn others about this dud product. Shame on you, Belkin .

Heavy, but powerful. Recharged our, and others phones on a multi-day tour away from power outlets for 16-18 hours each day.

Purchased a pre-charge power bank, BPB 011, but it was only charged to 50%. Tried charging later, only charges to 75%.

Per the product information, all 3 ports can charge mobile devices. However, the first time the USB-C port was connected to a iPhone 15 pro max, the iphone indicated hat the device drew too much power and would not charged. Charging of the power bank was never full no matter how long the power bank connected to the power source

Worked twice. Now won't charge my phone at all. It's fully charged, all four lights come on but it won't charge my phone. I am using the same cable that I have always used. Cable is fine. Now it's just a frustrating paperweight. I don't have the money to waste on things that aren't going to work.