Q&A(17)
Q: Does this model have an auto shut off feature, meaning, does it shut off if not moved for a period of time?
A: Thank you for your question, Feng. This iron features a 3-way automatic shutoff. Movement usually resets the iron to begin heating but some irons have a reset button. Please note that the iron is still “ON” or in the standby mode until you actually turn it off and unplug the iron. The handle of the iron will remain warm since the iron is still drawing current and the electronics are still working (energized). Only the sole plate is cold.
submitted byBlackAndDeckerSupport - 7 years agoBrand expertA: I purchased this iron based on the answer to this question but after finding that it was accidentally left on all day in my home, I’ve discovered on Black & Decker’s website that this model DOES NOT have auto off. I would not have purchased if I had known this. Would not recommend due to the safety concern.
submitted byAP - 10 months agoA: Great iron works well with distilled water
submitted byWorkingwoman - 8 years ago
Q: does it have an on/off button
A: Thank you for your interest. This iron does not have an on/off switch. When finished ironing, turn the fabric select dial to MIN and unplug the iron.
submitted byBlackAndDeckerSupport - 2 years agoBrand expert
Q: I am wondering if the water level is visible while using the iron. I don't want to overfill or allow it to run dry while in use.
A: Thank you for your question regarding your Black+Decker Steam Iron.Yes, you should be able to see how much water is left in the iron while the iron is in use. If you need further assistance, please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42549051 so that I may be able to better assist you.
submitted byBlackAndDeckerSupport - 4 months agoBrand expert
Q: Does this iron auto shut off ?
A: Thank you for your question regarding the Black+Decker Steam Iron. This iron does not have the auto off feature. To turn this iron off, you will need to turn the temperature select dial to the minimum setting, and unplug the iron. If you need further assistance, please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42535805 so that I may be able to better assist you.
submitted byBlackAndDeckerSupport - 6 months agoBrand expert
Q: Is this a mini iron?
A: Thank you for your interest in this Black+Decker iron. When facing the soleplate while the iron is on the heel rest, this iron measures 4.5 inches wide, 5.5 inches deep and 10.75 inches high. If you need further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com and reference 42423128 so that we may better assist you.
submitted byBlackAndDeckerSupport - 1 year agoBrand expert
Q: I have this iron, just plugged it in, ironed 2 shirts and it shut off and won't turn back on! What do I do? I"m reallly upset, this is a brand new iron!
A: Thank you for providing your feedback regarding your Black+Decker Steam Iron. I’m sorry to hear of the difficulties you're having with your iron. Our team has already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42398986 so that I may better assist you. We look forward to hearing from you.
submitted byBlackAndDeckerSupport - 2 years agoBrand expert
Q: does this iron plug into a wall
A: Thank you for your interest in the Black+Decker Steam Iron. Yes, this iron does plug into the wall. If you need further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42390926 so that we may better assist you.
submitted byBlackAndDeckerSupport - 2 years agoBrand expert
Q: need to return. Do not like~ Thank you
A: Thank you for providing your feedback regarding your Black+Decker iron. We are sorry to hear you are unhappy with your toaster. We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact us at youropinionmatters@spectrumbrands.com and reference 42344250 so that we may better assist you.
submitted byBlackAndDeckerSupport - 2 years agoBrand expert
Q: should the light stay on when in dry ironing mode? it comes on briefly and goes off and only seems to stay on when in steam mode.
A: Thank you for providing your feedback regarding your Black+Decker Steam Iron. I’m sorry to hear that of the difficulties you're having with your iron. Our team has already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42333545 so that I may better assist you. We look forward to hearing from you.
submitted byBlackAndDeckerSupport - 2 years agoBrand expert
Q: can this be used in European countries? with a converter/adapter?
A: Thank you for your interest in the Black+Decker Steam Iron. This iron operates at 1,200 watts, 120 volts, 60 hertz, and 10 amps. Under the Key Features section there is a Specifications box that indicates this iron requires 120 Volts – 60 Hz electric power service, such as that which is used in North America. Please do not attempt to use this iron with any other electric power service. If you need further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42268243 so that we may better assist you.
submitted byBlackAndDeckerSupport - 3 years agoBrand expert