Bounce Free & Gentle Dryer Sheets Unscented 120 ct

We're so sorry to hear that your Bounce dryer sheets smelled like mildew, and we appreciate you bringing this to our attention. We have strict quality checks in place to make sure our products reach you in perfect condition, so this isn't the experience we want or expect you to have, and we're glad you let us know. Your satisfaction is important to us, and we'd like to learn more to be able to assist you further with this from here. Please give us a call at (800) 526-8623, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday so we can help!

Nelson, we're very sorry to hear about your experience, and we hope you're feeling better. There's nothing more important to us than your complete safety and satisfaction, and with the extensive quality and safety testing we have in place, this isn't the experience we want or expect you to have when using them as directed. Because you had this experience, we ask that you discontinue using the dryer sheets. These dryer sheets don't contain fragrance or perfume, but they will have a scent due to their natural smell. However, sometimes under unique circumstances, such as prolonged contact with strongly scented products, the product can pick up fragrance from other nearby products. This isn't something we take lightly, so we'd like to make a report to our Quality and Safety Team and help. Please call us at (800) 526-8623.

We're so very sorry to hear about your recent experience using our Free & Gentle Dryer Sheets. With our quality and safety checks, this isn't what we would expect, especially since we have not changed this product recently. However, sometimes under unique circumstances, such as prolonged contact with strongly scented products, the product can pick up fragrance from other nearby products. If you aren't doing so already, in the future, store your Free & Gentle Dryer Sheets away from these heavily scented products. Because you had this experience, we ask that you please discontinue using these dryer sheets. We'd like to make a detailed report to our Quality and Safety Team and help. Please call us at (800) 526-8623.

Thank you for bringing this to our attention, and we hope you're feeling much better. Here at Bounce, safety is our highest priority, and we perform rigorous safety tests on our Bounce to ensure they're safe for use. We want to assure you that we have not added any perfume to our Bounce Free & Gentle. Although, we don't add any perfume to our Bounce Free & Gentle, there will still be a scent due to the ingredients natural scent. In certain circumstances it can absorb the scent of near by objects if it's stored near them for an extended period of time. If you're experiencing itchy eyes, we recommend discontinuing the use of your Bounce Free & Gentle. We want to learn more about your experience, and would appreciate you giving us a call at (800) 526-8623.

Thank you for bringing this to our attention, and we hope your legs are feeling better, Lisa. Here at Bounce, safety is at the heart of everything we do. We're committed to ensuring our products are safe for use by performing rigorous safety tests. If you're experiencing, any pain or discomfort from using your Bounce Pet Hair and Lint Guard Mega Sheets, we recommend discontinuing use. We want to learn more about your experience, please call us at (800) 526-8623, any time from 9:00AM-6:00PM EST.

There's nothing more important to us than your safety and providing you with a quality product, so we're sorry to hear that you're having this experience, and the ones you've had in the past. With our quality and safety checks, we don't expect our products to cause asthma, nor have a scent if they're our Free & Gentle dryer sheets. However, we’ve found that if our Free & Gentle dryer sheets have been stored close to a strongly scented item, they can absorb its fragrance or perfume. We'd like to hear from you about this, as well as your past experieinces too so that we can help and make a detailed report to our Quality and Safety Team. Please call us at (800) 526-8623.

We're disappointed to hear this. With the many quality tests that these sheets have gone through, this isn't the result we'd expect. Our team would like to hear more, and ask that you give us a call at (800) 526-8623.

Thank you for bringing this to our attention. We strive to ensure our Bounce arrives to you in the perfect condition by performing rigorous quality checks on our Bounce products. We want to assure you we have not changed our Bounce Free & Gentle, and would not expect it to have any scent. The presence of a scent can sometimes be a result of your Bounce Free & Gentle being stored near a product with a strong scent. As dryer sheets are porous in nature, in certain situations they can absorb the scent. We'd like the opportunity to learn more about your experience, and would appreciate you giving us a call at (800) 526-8623.

We appreciate you taking the time to share your feedback on our Bounce Free and Gentle Sheets. Our team wants to assure you we thoroughly test all of our ingredients to ensure they are safe for you to use before putting them in a product. This is not an experience we would expect. Safety is our top priority and based on what you shared we recommend discontinuing use of this Product. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at 800) 526-8623

We’re sorry to hear this has been your experience with our Scent Free Dyrer Sheets! Our team wants to assure you we thoroughly test all of our ingredients to ensure they are safe for you to use before putting them in a product. Although fragrance or perfume is not added to the product, they will have a scent due to their natural smell. Sometimes under unique circumstances, such as prolonged contact with strongly scented products, the product can pick up fragrance from other nearby products. Still, this is not an experience we would expect. Safety is our top priority and based on what you shared we recommend discontinuing use of this Product. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 526-8623 Monday-Friday 9 AM - 6 PM EST.

We're truly sorry to hear about your experience with the Bounce Free & Gentle Dryer Sheets, Catena, and we certainly hope you're feeling better. Our products go through numerous quality checks throughout the manufacturing process to make sure they reach you in the best possible condition and are safe to use, so we assure you what you're describing isn't something we'd expect. Although fragrance or perfume isn't added, they will have a scent due to their natural smell, and sometimes under unique circumstances, such as prolonged contact with strongly scented products, the sheets can pick up fragrance. Your safety means everything to us, so we'd like to learn more details to share with our Quality & Safety Teams and help with this. Please give us a call at (800) 526-8623.

Pam, we’re so sorry to hear you’ve had skin irritation, and hope you’re feeling much better. Please know, our products are thoroughly evaluated to ensure they’re safe to use as directed. Our Bounce Free & Gentle Fabric Softener Sheets are free of dyes and perfumes, so your experience isn’t something we’d expect. Although fragrance or perfume is not added to the product, they will have a scent due to their natural smell. Since there's no masking fragrance added to cover this smell, you may notice it before using the product, but it should not transfer to your fabrics after use. Sometimes under unique circumstances, such as prolonged contact with strongly scented products, the product can pick up fragrance from other nearby products. We recommend you discontinue using this package of Bounce, and ask that you hold onto it in the event our team would like to collect it. So that we can help you further, please give us a call at (800) 526-8623.

We're so very sorry to hear about this. These dryer sheets aren't supposed to have a fragrance. However, they are very porous, and can absorb scents especially if stored next to a heavily perfumed product. We think that's what's going on, so we'd love to gather some details and help. Please call us at (800) 526-8623.