A: Hello there! Thank you for your interest in our Healing Ointment. All the ingredients we use in a product are listed on the package or the label of the product itself. For products too small to accommodate the list, a separate ingredient list is available on the display unit in the store for your convenience. Since some ingredients are known by more than one name, we use the standard industry FDA-recognized names. We hope this was helpful!

A: Hey, Great quesiton! No, the Cerave Healing Ointment does not contain steroids. It is formulated with three essential ceramides (1, 3, 6-II) that help restore and maintain its natural protective barrier. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.

A: Hello Vanessa, thank you for inquiring about our Healing Ointment. L’Oréal does not use any ingredient from rare or endangered animal species, nor any ingredient of porcine, bovine or ovine origin; except lanolin (which is taken from live sheep). We use derivatives of raw materials of animal origin in restricted quantities, such as honey, beeswax, lanolin, as well as fish derivatives and poultry egg derivatives.

A: Hello Vanessa! The CeraVe Healing Ointment Skin Protectant, Soothes Dry, Cracked and Chafed Skin, Non-Greasy and Fragrance Free is not vegan, we hope this helps!

A: Hi emmy! Yes, this moisturizer is non-comedogenic. Hope this helps!

A: Hi there! Thank you for your inquiry. Yes, our Healing Ointment is non-comedogenic. We hope this helps and that you see great results!

A: Hi there! We appreciate your comments and concerns and want to assure you that you are being heard. Consumer feedback is so important to us as it helps us when making decisions about our products, such as this. We will be forwarding this along to the appropriate department. Thank you for taking the time to share your concerns.

A: Yes, it looks and feels like Vaseline. It should come out of the tube somewhat thick but not as how you describe. I recommend exchanging, check the expiration date. I bought mine a few weeks back and the expiration date is 2021.

A: This ointment is suitable for all skin types, including sensitive, dry, and eczema-prone skin.

A: Yes, the ointment is fragrance-free, dye-free, and hypoallergenic, making it gentle on the skin.

A: The key ingredients include petrolatum, hyaluronic acid, and essential ceramides for hydration and barrier repair.

A: Yes, it can be applied to the face to help relieve dry and cracked skin.

A: You can apply the ointment as needed to lock in moisture and protect dry or cracked skin.

A: Hello MamaG. Thank you for your interest in CeraVe Healing Ointment Skin Protectant, Soothes Dry, Cracked and Chafed Skin, Non-Greasy Unscented - 12oz. All CeraVe products and ingredients, sourced locally and around the world, follow strict quality control measures to ensure consumer safety. For more information about where a specific CeraVe product is made, please refer to the product packaging.