Classic 22oz White Strawberry Bellini - Yankee Candle

Hello, thank you for your feedback, and we’re truly sorry to hear that your experience with our Apple Pumpkin Original Large Jar Candle didn’t meet your expectations. This fragrance is one of our seasonal favorites, blending sweet red apples, fresh pumpkin, and warm autumn spices crafted to create a cozy, welcoming atmosphere. It’s designed to deliver a long-lasting scent, especially in medium to large spaces. However, we understand how disappointing it must have been to burn it all day and not notice the fragrance. A few factors can affect how a candle performs, such as room size, airflow, and even the first burn. We recommend allowing the candle to pool fully across the top during the first use (usually 2–3 hours), as this helps with consistent scent release throughout its life. That said, it’s clear this candle didn’t live up to expectations, and for that, we sincerely apologize. We’d love the chance to make it right or help you find a fragrance and format better suited to your space, perhaps a stronger throw candle like our 2-Wick Tumblers or Signature Soy Blends. Please feel free to reach out to our Customer Care team so we can assist you further. If you need our help, please contact our Consumer Care team, or you can also check at the bottom of our official website under customer service to contact us via email. We are looking forward to hearing from you! Thank you! Yankee Candle Consumer Care

Hi! Thank you for sharing your experience with the Balsam & Cedar Original Large Jar Candle. We're sorry to hear that the scent did not meet your expectations when lit. We strive to ensure that all our candles provide a strong and lasting fragrance, and we apologize for any disappointment. Your feedback is valuable to us, and we'll take it into consideration to improve our products. If you have any further concerns or need assistance, please feel free to get in touch with us via the website: https://www.yankeecandle.com/customer-service/contact-form. We appreciate your loyalty to our brand and hope to provide a better experience in the future. Thank you!

Hi! Thank you for your feedback regarding the Witches' Brew® Original Large Jar Candle. We understand that scent preferences are highly subjective and we regret that this particular fragrance did not meet your expectations. Your comments are valuable to us as they help us improve our products. We will share your feedback with our product development team for their consideration. If you have any additional comments or need our assistance, please don't hesitate to get in touch with us via the website: https://www.yankeecandle.com/customer-service/contact-form. Thank you!

Hi, thank you for taking the time to share your honest feedback on our Balsam & Cedar Original Large Jar Candle. We're truly sorry to hear that the fragrance wasn’t a good fit for you. We understand how disappointing that can be. Scent is incredibly personal, and while many customers love the bold, woodsy blend of balsam, aromatic cedarwood, and juniper berry, we fully respect that it may not appeal to everyone’s taste. That’s the beauty and challenge of fragrance: what evokes warmth and nostalgia for one person may come across very differently to another. That said, Balsam & Cedar is actually one of our top picks and best-selling seasonal fragrances, especially during the fall and holiday seasons. For many, it captures the essence of freshly cut trees and cozy winter nights. Still, your description gives us important insight, and we truly appreciate you sharing it. If you’re open to it, we’d love to help recommend a scent that might better match your preferences. We will be happy to assist with suggestions or support related to your purchase. Thank you again for your feedback; it helps us grow and continue offering a wide range of scents for every nose and season. If you need our help, please contact our Consumer Care team, or you can also check at the bottom of our official website under customer service to contact us via email. We are looking forward to hearing from you! Thank you! Yankee Candle Consumer Care