Democratic Professionalism in Public Services - by Jane Lethbridge (Paperback)

About the Book

This book explores what it means to act in a democratic way and provides practical guidance which will help public service professionals ensure users are at the centre of public services delivery, drawing from examples of different public services around the world.

Book Synopsis

Democratic professionalism is an approach that enables public service professionals to work more democratically with clients, patients, students and other public service users. This book explores what it means to act in a democratic way and provides practical guidance which will help public service professionals ensure users are at the centre of public services delivery, drawing from examples of different public services around the world. It considers the conflicts and tensions of being an activist and a professional and provides a vision for a future democratic professionalism.

Review Quotes

"Covering a wide range of international examples and case studies, the book unpacks how public service professionals can democratise their practice and thus the decision‐making around as well as the delivery of public services." Social Policy Administration

About the Author

Jane Lethbridge has worked on public service issues for over 20 years, with experience of management and project implementation in both the public and NGO sectors. She has worked for the Public Services International Research Unit (PSIRU), University of Greenwich since 2001