Q&A(34)
Q: I only use filtered water for things concerning my baby. Can filtered water be used??
A: It's waaaay better than tap water, but 99% of filters don't remove 100% of the scaling and other residues in water. So if you want 100% scale free, you'd need distilled water unfortunately.
submitted byLiv - 4 months agoA: We recommend using a mineral-free distilled water to prevent mineral deposits on the warming plate.
submitted byDr. Brown's Support - 4 months agoBrand expert
Q: Do we need to soap to wash bottles
A: The bottles and components do need to be washed in hot soapy water or top rack of dishwasher prior to sterilizing in the Dr. Brown's Sterilizer & Dryer.
submitted byDr. Brown's Support - 5 months agoBrand expertA: The bottles and all components do need to be wash in hot soapy water or cleaned in the dishwasher prior to being sterilized in the Dr. Brown's Sterilizer & Dryer.
submitted byDr. Brown's - 5 months agoBrand expert
Q: will this product work for all baby bottles or specifically the Dr. browns bottles?
A: Most brands are compatible with the Dr. Brown's Bottle and Pacifier Sterilizer and Dryer. We recommend checking with the brand for their recommendations regarding sterilization.
submitted byDr. Brown's - 2 years agoBrand expertA: this will work for all baby bottles
submitted byHAN_SOLO - 2 years ago
Q: Can you sterilize breast pump parts with this, or only bottles?
A: Thank you for your inquiry. The Dr. Brown's Bottle and Pacifier Sterilizer and Dryer can accommodate breast pump parts. We recommend checking with the pump manufacture on their sterilization requirements.
submitted byDr. Brown's Support - 3 years agoBrand expertA: Thank you for your inquiry. The Dr. Brown's Bottle and Pacifier Sterilizer and Dryer can accommodate breast pump parts. We recommend checking with the pump manufacture on their sterilization requirements.
submitted byDr. Brown's - 3 years agoBrand expert
Q: Will this work with Philips Avent glass bottles?
A: Thank you for your inquiry. The Dr. Brown's Sterilizer with Dryer & HEPA Air Filter reaches boiling point which is 212 degrees F. We recommend checking with the bottle manufacturers on their sterilization requirements.
submitted byDr. Brown's Support - 3 years agoBrand expertA: Thank you for your inquiry. The Dr. Brown's Sterilizer with Dryer & HEPA Air Filter can hold up to 6 bottles of 8 1/2" H and 2 1/2" D. We recommend checking with the bottle manufacturers on their sterilization requirements.
submitted byDr. Brown's - 3 years agoBrand expert
Q: Is the a service manufacturer warranty
A: The Dr. Brown's Sterilizer & Dryer comes with a one-year warranty from the date of purchase.
submitted byDr. Brown's - 6 days agoBrand expert
Q: Does this work with comotomo bottles 8 oz?
A: The Dr. Brown's All-in-One Sterilizer & Dryer can hold up to 6 bottles of 8 1/2" H and 2 1/2" D. We recommend checking with the bottle manufacturers on their sterilization requirements.
submitted byDr. Brown's Support - 11 days agoBrand expert
Q: Is purified water ok to use? And are the attachments supposed to snap on?
A: We recommend using mineral-free distilled water. Purified water has mineral in it and can cause mineral deposits on the warming plate of the sterilizer and dryer. The attachments do not snap on.
submitted byDr. Brown's - 3 months agoBrand expert
Q: Hello, If the product is multi-voltage? 110 and 220?
A: The Dr. Brown's All-in-One Sterilizer & Dryer sold in the USA is the 110 v. US and is not multi-voltage. We do not recommed using a converter.
submitted byDr. Brown's Support - 4 months agoBrand expert
Q: How do you descale the bottom metal plate? Is it safe to use White vinegar and water? We have used this machine only 6 times and the metal plate is brown and smells burned.
A: The water source that you use, can cause mineral deposits on the warming plate. We recommend using mineral-free distilled water. Call our customer service department at 800-778-9001 (Mon-Fri) 8:00am-4:30pm CST for cleaning recommendations to remove the mineral deposits from the warming plate.
submitted byDr. Brown's Support - 5 months agoBrand expert