Ember Mug 2 14oz Temperature Control Smart Mug White: Stainless Steel, Hand Wash, Includes Coaster
$149.99
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Guests are saying
The Ember mug has garnered mixed feedback from guests, with many praising its ability to keep beverages at the desired temperature for extended periods. However, concerns about the durability of the charging mechanism and the mug's coating have been frequently mentioned. Guests appreciate the convenience of the app and the overall design, but some express disappointment over the longevity and performance of the product. Overall, it remains a popular choice for those who enjoy hot drinks.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 13960 reviews
design: 3.97 out of 5
ease of use: 3.92 out of 5
easy to clean: 4.13 out of 5
quality: 3.69 out of 5
value: 3.2 out of 5
59% would recommend
105 recommendations
5 out of 5 stars
25 February, 2026
originally posted on www.ember.com
Third one we’ve purchased and
Third one we’ve purchased and we love them
1 out of 5 stars
24 February, 2026
originally posted on ember.com
Poor future
I was hoping to reach a higher temperature , I like my coffee to be extremely hot
1 out of 5 stars
24 February, 2026
originally posted on www.ember.com
Poor future
I was hoping to reach a higher temperature , I like my coffee to be extremely hot
5 out of 5 stars
23 February, 2026
originally posted on www.ember.com
excellent product I have been using them for a few years
I love ember mugs. I have 3 of the 8 oz ones and decided to get a larger one. I use Nespresso coffee and want to sometimes have their larger serving. I had hoped to get the travel mug during the sale but it was unavailable. The other one that can be used for travel is 16 oz which is to large for my use
5 out of 5 stars
Thumbs up graphic, would recommend
21 February, 2026Verified purchase
Keeps my tea at the perfect temperature
This is my 2nd Ember Mug. I have this one at my office for a perfect cup of tea no matter how many interruptions after I make it!
4 out of 5 stars
21 February, 2026
originally posted on ember.com
A great heating mug, but the charge does not last
I got a 10oz mug as a gift about a year ago. Still runs well. Never thought i needed one till I got it. This is definitely a luxury, but it feels so good to have it. When you have an office job, and are glued to a screen, it is very nice to be able to drink your drink at a stable temperature, while in Teams meetings. I took a star off the rating because of two things - (1) - It does require you to log in to start the heating process. Not every single time, but every time you lose the pairing. and (2) - it runs out of charge very quickly, in about an hour. Does not help much when you have to sit through some back to back meetings.
2 out of 5 stars
21 February, 2026Verified purchase
(no review title)
Lasts only 1.5 hours if that on a 145 degree setting. Technically the battery should last 5 hours.
1 reply from Ember, Inc. team - 17 days ago
Hi Vijay, we do our best to let customers know what to expect from their Ember Mug's battery and are sorry for any disappointment. The Ember Mug (14oz) has an estimated battery life of approximately 80 minutes when used away from the charging coaster. Unfortunately 5 hours is not possible when the Ember Mug is in use and sustaining your perfect temperature. We recognize some customers may take longer to drink their morning coffee -- rest assured the Mug can keep your beverage hot throughout the day when used on the charging coaster. If the charging coaster is unavailable, we also have a sipping lid accessory which can double the expected battery life of your Mug. We hope this information is helpful and thank you for your feedback!
4 out of 5 stars
21 February, 2026
originally posted on www.ember.com
A great heating mug, but the charge does not last
I got a 10oz mug as a gift about a year ago. Still runs well. Never thought i needed one till I got it. This is definitely a luxury, but it feels so good to have it. When you have an office job, and are glued to a screen, it is very nice to be able to drink your drink at a stable temperature, while in Teams meetings. I took a star off the rating because of two things - (1) - It does require you to log in to start the heating process. Not every single time, but every time you lose the pairing. and (2) - it runs out of charge very quickly, in about an hour. Does not help much when you have to sit through some back to back meetings.
5 out of 5 stars
20 February, 2026
originally posted on www.ember.com
Love it
Love it
2 out of 5 stars
20 February, 2026
originally posted on www.ember.com
Gambling on getting working mug; AI Cust. Support
Mug arrived and the charger wouldn't work unless I pushed hard on the connector to the coaster. I contacted customer support immediately and its been disappointing. Responses are clearly AI generated and meant to stall, continuously asking for irrelevant pictures, thanking me for responses I'm not giving, etc - and its taking 2-3 days between the responses. Its pretty infuriating to deal with. I will say, I got my first mug as a gift and liked it enough at my office to get one for home but I'm now regretting not vetting this company more. Currently it's a $130 normal mug.
1 out of 5 stars
19 February, 2026
originally posted on www.ember.com
Terrible purchase
This mug is not even close to worth it! The mug doesn’t work half the time without pulling up the app on your phone and getting it to turn on. It’s such a hassle! Then it doesn’t keep your beverage hot for very long at all! Again, not worth it. Don’t buy!
3 out of 5 stars
19 February, 2026
originally posted on www.ember.com
Kinda works
Temperature holds great when it is on the charger, but the battery life is terrible. I even purchased the lid to help maintain the heat, but it does not work. I was able to get about an hour at most off the charging pad at a very low temperature. Don't waste your money (since it's very expensive) unless you will not be walking away from the charging pad at all.
5 out of 5 stars
19 February, 2026
originally posted on www.ember.com
love mug!
love mug!
5 out of 5 stars
19 February, 2026
originally posted on www.ember.com
Very nice product.
The last ones I purchased are gifts. I already have one that I use daily. I think the cup is awesome. Works just like you advertise, and suits my needs/wants/desires/ to a T.
5 out of 5 stars
19 February, 2026
originally posted on www.ember.com
LOVE LOVE IT!!
LOVE LOVE IT!!
5 out of 5 stars
19 February, 2026
originally posted on www.ember.com
I use it every day
I use it every day
5 out of 5 stars
19 February, 2026
originally posted on www.ember.com
love it
love it
5 out of 5 stars
19 February, 2026
originally posted on www.ember.com
Love this cup
Love this cup!!! I use it everyday and have bought as gifts for loved ones!
5 out of 5 stars
19 February, 2026
originally posted on www.ember.com
Great Cup
This is our 2nd cup. First one lasted over 2 years. My wife and I love them.
3 out of 5 stars
19 February, 2026
originally posted on www.ember.com
Not bad
Battery life is not great and a higher temperature often leaves the last bit of coffee burnt.