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Target Online store #3991
About this item
Highlights
- Built-In Rechargeable Battery – 80 Minute Battery Life
- Temperature Range – 120°F - 145°F
- Smart LED – Indicates When Beverage has Reached Your Perfect Temperature
- Safe to hand wash – Fully submersible up to 1 meter deep.
- Ember App – Set Your Temperature and Customize Presets. iOS and Android compatible.
Description
Designed for home or office, the Ember Mug², 14 oz does more than simply keep your coffee hot. Our smart mug allows you to set an exact drinking temperature, so your coffee is never too hot, or too cold.
Ember then maintains your chosen temperature for 80 minutes so your hot beverage stays perfect.
Ember then maintains your chosen temperature for 80 minutes so your hot beverage stays perfect.
Number of Pieces: 2
Dimensions (Overall): 4.6 Inches (H) x 4.5 Inches (W)
Capacity (Volume): 14 Ounces
Service For: 1
Includes: 1 Mug, 1 Coaster
Used For: Hot Beverages
Material: Polycarbonate, Stainless Steel, Plastic
Care & Cleaning: Hand Wash
TCIN: 81529010
UPC: 810011401136
Item Number (DPCI): 072-08-5339
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 6.3 inches length x 6.2 inches width x 5.9 inches height
Estimated ship weight: 2.65 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Are there lids for ember mug?
submitted by Rosa - 3 years ago
A: Ember now has lids for both the 10oz and 14oz ceramic mugs! The great thing about the lid is it not only helps prevent spills, it doubles the life of the battery!
submitted byBrand Expert - 1 year agoA: Hi there! We currently don't have lids for the Ember mug at this moment, (Just our Travel Mugs). We'd be happy to pass this interest along to our team!
submitted byEmber, Inc. - 3 years agoBrand expertA: no lids. I put a silicone lid on mine if my coffee sits for awhile. this extends the length of the charge.
submitted byRobshop - 2 years ago
Q: Does the white version stain at all, and if so is it easy to clean/remove the stain?
submitted by Matt - 4 years ago
A: Mine stained in about a month. And I rinse mine every day I use it and probably a handwashing once a week.
submitted byNH - 2 years agoA: Hi Matt, thanks for reaching out! For best care and maintenance, we would recommend rinsing your mug with water soon after finishing your beverage to avoid letting it sit on the paint for too long. For best results, we also recommend hand-washing the Ember with warm water, mild dish soap, and a soft sponge.
submitted byEmber, Inc. - 4 years agoBrand expertA: I have two white mugs. both are stained and I do take care of them. I will not buy the white again. other than that, I love the ember mugs.
submitted byRobshop - 2 years ago
Q: On my copper mug the copper color has chipped off on the bottom. Not all the way but 2 scrapes I am concerned I’m ingesting copper particles.??? Very concerned
submitted by Lisa - 9 months ago
A: Sorry to hear you are having an issue with the Mug's coating. Reach out to our team via email at support@ember.com. Rest assured the mug/its metallic coating are FDA-approved food-safe and non-toxic
submitted byBrand Expert - 7 months ago
Q: What is the country of origin?
submitted by WhereIsItMade - 1 year ago
A: Country of origin is China.
submitted byBrand Expert - 1 year ago
Q: Is it safe to pour boiling water directly in this mug? For example, i boil water and want to make a cup of tea. i'd normally pour between 190F to 200F water directly in the cup to steep the tea bag...
submitted by Dane - 1 year ago
A: The recommendation is to use hot water, not boiling as the boiling water could overheat the battery.
submitted byBrand Expert - 1 year ago
Q: Do you have to sign up for an account to begin using this device? If so, do I have to consent to data collection like location services?
submitted by Liberty - 2 years ago
A: The Ember Mug App does require an account to adjust the set temperature, however the Ember mug will heat to the default set temperature of 135F without the app. Android does require location services to be turned on for bluetooth. We also have an option to opt out of sharing data with Ember.
submitted byEmber, Inc. - 1 year agoBrand expert
Q: How does the battery recharge? USB or plug?
submitted by eileen - 4 years ago
A: Hi eileen, thanks for reaching out! Each Ember Mug is sold fully packaged with a charging coaster included, along with a US 2-prong power source wall plug-in that can accept anything between 100VAC and 240VAC.
submitted byEmber, Inc. - 4 years agoBrand expert
Q: Is the inside of the mug ceramic lined or stainless steel?
submitted by Mama405 - 3 months ago
Q: Does this fit into a cup holder in a car?
submitted by Bsharp - 4 months ago
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4.3 out of 5 stars with 6637 reviews
design: 3.99 out of 5
ease of use: 4.03 out of 5
easy to clean: 4.19 out of 5
quality: 3.85 out of 5
value: 3.29 out of 5
64% would recommend
84 recommendations
Works until it doesn't
1 out of 5 stars
Thumbs down graphic, would not recommend
SDB - 14 days ago
My wife and I got two of these and loved them at first. What a great concept for parents that have to walk away from their coffee sometimes only to have it be cold when you get back. We used them regularly- the battery didn't last long but it wasn't a huge problem to use the charging coaster. About a month ago, I noticed the mug would keep shutting off or disconnecting from the app. No problem, tech needs to be reset/rebooted from time to time. Unpair, delete and reinstall the app right? It got worse so I tried it again twice. Now the mug won't go into pairing mode so the app can't recognize it. This would have still been ok since the default temp is 135 even if the app isn't involved but the mug doesn't stay on. I submitted a service request that has gone unanswered and found that others have had this experience too. Same issues with my wife's mug. Coffee isn't supposed to be this aggravating nor should $100 mugs.
great cup
4 out of 5 stars
dekh - 16 days ago
originally posted on ember.com
I love this cup, in fact I have two, one is 7-8 yrs old. I've had to replace the charging plate FIVE times, due to the prongs sticking in the down position. I just read a review from "Steve" who said put a drop of vinegar on them, wait awhile, and they pop back up again. And it WORKS!! HAPPY!!!! He also said use MTK oil after but I dont know what that is. The other thing is alot of people are upset that the app connection doesnt work. I found that too, so I stopped using it and my cup works just fine. Just a thought. :)
Trash, save your money
1 out of 5 stars
Waterlogged - 18 days ago
originally posted on ember.com
I have had my Ember mug for about two years and have needed to replace the charging pad and now the replacement charger has also failed. POOR quality charging pads. Save your money unless you just want to have a nice looking mug that doesn’t hold a charge. I’ll never spent any more money on these products.
No support
1 out of 5 stars
NotHappy - 18 days ago
originally posted on ember.com
Mug 2 - stopped working after a few days - tried all of the solutions offered online with no luck - emailed support- no reply 10 days later
Disappointed
1 out of 5 stars
Gary - 21 days ago
originally posted on ember.com
We've had the mug about two years, and the two contact heating pins in the charging base have lost their 'springy-ness" and no longer make good contact with the bottom of the mug. The unit, therefore, is essentially worthless. Too bad, because when it was working, it was great.
Major deficiency in charging battery
3 out of 5 stars
MT guy - 22 days ago
originally posted on ember.com
I've had an Ember mug for over 3 years. It continues to do its job. I would give a higher rating but for one huge flaw: When a mug is placed on its charging plate, it can either charge or reach / hold the set temperature, not both. It would seem a rather easy fix to have it switch from heating to charging once the temperature is changed, going back and forth as necessary. Or, of course even better, by allowing it to do both at once, likely a harder fix. A fluctuation of a few degrees while charging is not important; having the coffee hot enough but only for a little while because the battery needs charging is not good.
Poor reliability in spite of the cost!
1 out of 5 stars
Bill - 23 days ago
originally posted on ember.com
My wife received the mug as a gift. It quit charging unless you fiddled around with placing the mug on the base. Unfortunately, she didn't complain as it was a gift. The warranty has expired. The problem is one of the spring contact pins in the base seems to have lost it's "spring". I don't think it would be worth the cost to buy a replacement base.
Bad product
1 out of 5 stars
Littlebits4 - 24 days ago
originally posted on ember.com
The Mug stopped working within a month. Support response was awful. They kept sending the same email. No one to ask for help. If you have a bad one, you might as well throw it out, because they don't really car.
My 3rd Ember coffee cup
5 out of 5 stars
mymaria525 - 24 days ago
originally posted on ember.com
I have used Ember cups since they first came out years ago. It is my ONLY coffee cup at the office. I absolutely love it. I have had both 10 oz and 14 oz cups and prefer the 14 oz. But, I have loved all of the cups I have had and can't recommend it highly enough.
Disappointing
2 out of 5 stars
Gene - 24 days ago
originally posted on ember.com
Like the product but unhappy over the short life of the charging plate
Horrible experience
1 out of 5 stars
Dcd - 25 days ago
originally posted on ember.com
This mug is a bust……Will not stay connected! I wouldn’t buy this expensive piece of crap for anything.
Keeps my coffee hot
5 out of 5 stars
Trish - 26 days ago
originally posted on ember.com
It was a gift and I only used it today and I am so happy because my coffee stays at the temp that I want. Will bring it with me where ever I go. I just love it ♥️
Will not purchase another one until they fix it.
2 out of 5 stars
CurtisE - 26 days ago
originally posted on ember.com
I have had my ember cup for a year and a half and have already gone through two charging stations. The design is terrible as the pins get stuck and then will not charge the battery on the cup. The same thing has happened to my daughter’s cup, so it is no coincidence. This is definitely a design problem.
Things just aren't made to last any more...
1 out of 5 stars
anguy - 27 days ago
originally posted on ember.com
I’ve enjoyed my Ember cup for nearly a year—it performed flawlessly for the first several months. However, about nine months in, I began to notice a problem with the charging plate. One of its two prongs started sticking, intermittently preventing a full charge despite my occasional cleanings. Now, at the 12-month mark, the prong’s spring has completely broken, leaving the cup unable to charge at all. Given the initial promise of quality and performance, this durability issue is disappointing. I kindly request a free replacement so I can continue to rely on the product I once loved.
Great idea But
3 out of 5 stars
Carl - 1 month ago
originally posted on ember.com
For people thinking about this product. Great idea and works like advertised. But bigger is better. The reason our coffee cups are small at home is NOT because we don’t drink alot of coffee. It’s because it gets cold. Ember go to your local coffee shop and look at the sizes and what people are ordering. Yup those cups are much bigger than the 10 and 14 oz cups you offer. Like I said we have small cups at home and office because a large cup gets cold. You Ember have solved that problem so we can keep our coffee hot. But do I want to keep leaving my desk to refill a 10oz cup ? Not really. If you made an office/work mug that’s incorporated today’s love for a large cup of coffee that stays hot. That my friend is a winning combination. I will buy a 20oz plus mug immediately. As for my 10 oz mug you’re probably going to see it on Facebook marketplace like so many others. Sorry
BATTERY DIES TOO QUICKLY
2 out of 5 stars
NavyGal83 - 1 month ago
originally posted on ember.com
Not worth is to go through the trouble of keeping charged. My mug was 95% this Am (even though I charged it for hours and shut off) and within 70 minutes it was down to 6%. IF you enjoy one cup of coffee in the AM, it's fine. If you like that second or third cup, not worth it.
Expensive trash
1 out of 5 stars
RJW - 1 month ago
originally posted on ember.com
Worthless. Have to remove device and reconnect EVERY time I want to use it. After less than 2 months of purchase, it no longer turns on.
Top won’t stay on. It pops up
3 out of 5 stars
Squeeze - 1 month ago
originally posted on ember.com
I received my mug for Christmas. I love it, except the top will not stay on.
Great product
4 out of 5 stars
Pat - 1 month ago
originally posted on ember.com
I received this product for Xmas from my son and I love it
Comfy hot drink!
5 out of 5 stars
Deena - 1 month ago
originally posted on ember.com
I got my mug for Christmas, n oh my! Everyday since Christmas I’ve enjoyed a fresh, hot cup of tea! N this mug holds my drink at my preferred temperature for hours! Love, love, love it!❤️