Expo Wet Erase Fine

Hello! We sincerely apologize for the poor experience you had with the Expo 12ct Wet Erase Fine markers. We understand your concern that some markers had ink bubbling at the tip, caused staining on skin that was difficult to remove, and produced colors that faded quickly after writing. Tips that may help: 1. Shake markers gently before use to reduce bubbling and uneven ink flow. 2. Avoid squeezing the marker body, as this can force ink toward the tip and cause leaks. 3. Store markers horizontally with caps secured tightly to help maintain ink balance. 4. For accidental skin stains, try using a small amount of rubbing alcohol or makeup remover to help lift the ink more quickly. If the issue continues across multiple markers, we encourage you to contact our customer support team for assistance, please reach out to us using our Contact Us form or Live Chat so we can help you further. We’re available Mon.-Fri. 9 am – 5 pm Eastern Time. Thank you! ExpoMarker Consumer Care

Hello! We sincerely apologize for the disappointment you experienced with the Expo Wet Erase Fine Tip markers. While it’s good to hear that you liked the color variety, we understand your frustration with the markers releasing too much ink, leaving blobs, splattering during use, and not meeting your expectations for a fine tip. Tips that may help: 1. Shake markers gently before use to help regulate ink flow and reduce splattering. 2. Wipe the tip lightly with a cloth before writing if excess ink has built up. 3. Store markers horizontally with caps tightly secured to maintain consistent performance. 4. Test markers on a small surface before full use to ensure ink flow is steady. If the issue continues across multiple markers, we encourage you to contact our customer support team for assistance, please reach out to us using our Contact Us form or Live Chat so we can help you further. We’re available Mon.-Fri. 9 am – 5 pm Eastern Time. Thank you! ExpoMarker Consumer Care

Hello Aantosh! We sincerely apologize for the disappointment you experienced with the Expo 12ct Wet Erase Fine markers. We understand your concern that the markers do not erase properly, which is not the performance you should expect. Tips that may help: 1. Use a microfiber cloth or soft sponge instead of paper towels, as they can lift more ink effectively. 2. Apply a small amount of Expo cleaner or isopropyl alcohol for stubborn marks. 3. Test the markers on a small, discreet surface before full use to ensure compatibility. 4. Clean writing surfaces regularly to prevent buildup that can make erasing more difficult. If the issue continues across multiple markers, we encourage you to contact our customer support team for assistance, please reach out to us using our Contact Us form or Live Chat so we can help you further. We’re available Mon.-Fri. 9 am – 5 pm Eastern Time. Thank you! ExpoMarker Consumer Care

Hello! We sincerely apologize for the frustration you experienced with the Expo Wet Erase Ultra Fine Tip markers. We understand that even after using a wet paper towel and our Expo spray, the writing did not erase fully and left lingering stains on your desks, which is very disappointing. Tips that may help: 1. Use a microfiber cloth instead of paper towels, as it can lift more ink without spreading residue. 2. Try gently wiping the surface with a small amount of isopropyl alcohol for stubborn marks. 3. Test markers on a discreet area of the surface before extended use to ensure compatibility. 4. Clean surfaces regularly to prevent buildup that can make erasing more difficult over time. If the issue continues across multiple markers, we encourage you to contact our customer support team for assistance, please reach out to us using our Contact Us form or Live Chat so we can help you further. We’re available Mon.-Fri. 9 am – 5 pm Eastern Time. Thank you! ExpoMarker Consumer Care

Hello! We sincerely apologize for the frustrating experience you had with the Expo 12ct Wet Erase Fine markers. We understand that while the markers initially worked well, they later leaked, bubbled, and became unreliable, despite your careful storage and handling. Tips that may help: 1. Shake markers gently before use to help even out the ink and reduce bubbling. 2. Store markers horizontally with caps securely closed to minimize leaks. 3. Test markers on a small surface before full use to ensure proper performance. 4. Wipe the tip lightly if excess ink accumulates to prevent sudden splatters. If the issue continues across multiple markers, we encourage you to contact our customer support team for assistance, please reach out to us using our Contact Us form or Live Chat so we can help you further. We’re available Mon.-Fri. 9 am – 5 pm Eastern Time. Thank you! ExpoMarker Consumer Care

Hello! We sincerely apologize for the issues you have experienced with the Expo 12ct Wet Erase Fine markers. We understand that the markers start with decent pigment but dry to dull, uneven, and spotty colors, which can make writing and presentations look unprofessional and inconsistent. Tips that may help: 1. Shake markers gently before use to ensure even ink distribution. 2. Test markers on a small area first to check color consistency before full use. 3. Store markers horizontally with caps tightly closed to maintain ink quality. 4. Wipe the tips gently if ink buildup occurs, which can improve the evenness of the color. If the issue continues across multiple markers, we encourage you to contact our customer support team for assistance, please reach out to us using our Contact Us form or Live Chat so we can help you further. We’re available Mon.-Fri. 9 am – 5 pm Eastern Time. Thank you! ExpoMarker Consumer Care

Hello! We sincerely apologize for the disappointing experience you had with the Expo 4ct Wet Erase Fine markers. We understand that the markers leaked, smudged even after hours, and caused staining on your hands, which is not the expected performance. Tips that may help: 1. Avoid direct contact with skin or wear gloves to prevent staining. 2. Shake markers gently before use to reduce leaks and ensure more even ink flow. 3. Test the marker on a small surface first to check performance and prevent unwanted smudging. 4. Store markers horizontally with caps tightly closed to minimize leakage. If the issue continues across multiple markers, we encourage you to contact our customer support team for assistance, please reach out to us using our Contact Us form or Live Chat so we can help you further. We’re available Mon.-Fri. 9 am – 5 pm Eastern Time. Thank you! ExpoMarker Consumer Care

Hello! We sincerely apologize for the inconvenience you have experienced with the Expo 12ct Wet Erase Fine markers. We understand that the markers did not perform as expected, including issues with leaking, splattering, staining hands, and not being semi-permanent. Tips that may help improve your experience: 1. Use gloves or avoid direct contact with skin to prevent staining. 2. Shake markers gently before use to reduce splattering and uneven ink flow. 3. Test on a small area first to check ink opacity and performance. 4. Store markers horizontally with caps securely closed to minimize leaks. If the issues persist across multiple markers, we recommend contacting our customer support for further assistance. If you have any more questions, please reach out to us using our Contact Us form or Live Chat so we can help you further. We’re available Mon.-Fri. 9 am – 5 pm Eastern Time. Thank you! ExpoMarker Consumer Care

Hello Paula! Thank you for your feedback. It seems the Expo 12ct Wet Erase Fine markers are smearing, leaking.Tips that may help: 1. Shake markers gently before use and test on a small area to reduce bubbles and smearing. 2. Store markers upright with caps tightly closed to prevent leakage. 3. Wipe the tip gently before writing to remove excess ink that could cause smears. If you have any more questions, please reach out to us using our Contact Us form or Live Chat so we can help you further. We’re available Mon.-Fri. 9 am – 5 pm Eastern Time. Thank you! ExpoMarker Consumer Care