Expo Dry Erase Markers Ultra Fine Tip Multicolored

Hello, Thank you for your feedback, and we're sorry to hear that the EXPO® Low Odor Dry Erase Markers Ultra-Fine Tip, Assorted Colors (8 Count) did not meet your expectations. These markers are designed with an ultra-fine tip for precise, detailed writing, ideal for small-format surfaces like calendars, planners, or laminated worksheets. However, because of their fine tip and low-odor formula, the ink may appear lighter and less bold, especially on larger whiteboards or when viewed from a distance. Why the Color May Appear Light: Ink Flow Control: Ultra-fine tips are engineered for controlled, minimal ink flow, which can look faint on bright or glossy surfaces. Low-Odor Formula: These markers contain less alcohol-based solvent, contributing to lighter color payoff compared to chisel tip or bold markers. Intended Use: They work best on smooth, small-scale, non-porous surfaces, not large whiteboards intended for presentations or classroom use. Recommendations: For bolder, more visible writing on standard or large whiteboards, we recommend trying EXPO® Bold Color Dry Erase Markers with Chisel or Fine Tips, which offer more vibrant color and thicker lines. If you still prefer a fine line but need richer color, the EXPO® Precision Point or EXPO® Fine Tip markers may provide better ink density while maintaining control. We appreciate your input and are always looking for ways to improve. If you need our help, please reach out to us via our official website contact form, and we will be happy to assist further. Thank you! Expo Consumer Care

Hello, Thank you for your feedback, and we're sorry to hear about your experience with the EXPO® Low Odor Dry Erase Markers Ultra-Fine Tip, Assorted Colors (8 Count). These markers are designed for use on non-porous surfaces such as whiteboards, glass, and some laminated calendars. However, ultra-fine tip markers contain a smaller amount of ink that can dry more quickly, especially on surfaces that are not true dry erase boards or are slightly porous, like some dry erase calendars. This faster drying time can make the ink more difficult to remove if not erased promptly. To help with erasing dried or stubborn marks, we recommend the following: Use an EXPO eraser: These are specifically designed to work with EXPO markers.. Try Rubbing Alcohol: If you don't have a board cleaner, a solution containing at least 70% isopropyl alcohol on a microfiber cloth can help remove set ink. Avoid Abrasive Materials: Do not use rough sponges or pads, as they may damage the surface and make it harder to erase in the future. Surface Type Matters: For best results, use these markers on high-quality, smooth dry erase boards. If your calendar surface is textured or semi-porous, the ink may absorb slightly and be harder to clean. We appreciate your input and will forward it to our product team. If you need our help, please reach out to us via our official website contact form, and we will be happy to assist further. Thank you! Expo Consumer Care

Hello there! We're really sorry to hear about your experience with the Expo Ultra Fine Tip Dry Erase Markers. That’s definitely not the quality we aim for. If you've only used them a couple of times and they're already dried out, we’d love to help make it right. Please reach out to our consumer care team with the purchase details so we can assist you further. Please do not hesitate to reach us via our official "Contact Us" website or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Have a great day! EXPO Consumer Care Team

Hello Alana, We’re sorry to hear that your second pack of Expo 8pk Dry Erase Markers did not perform as expected. We appreciate your loyalty and understand how frustrating it must be to receive markers that don’t work properly. In this case, I recommend contacting Walmart directly for assistance. They should be able to help you with this issue. If you encounter any difficulty or if the matter remains unresolved, please do not hesitate to contact us via our official "Contact Us" website or through LiveChat. We’re available Mon.-Fri. 9 a.m.–5 p.m. Eastern Time. Thank you! Expo Consumer Care

Hello Penny, We understand your disappointment for this product. We apologize for any inconvenience that this may have caused you. We would like to learn more about your experience, please feel free to contact us directly at our official website, clic on "Support" and then "Contact Us" form, call us at 1-800-346-3278 or contact us on our social channels. Our team is available Monday to Friday from 9 am to 5 pm Eastern Time. Wishing you an excellent day! —EXPO Consumer Care

Hello, We’re very sorry to hear that some of the markers in your Expo 8pk Dry Erase Markers were dried out and that one had ink leakage. That’s certainly not the quality we want for our customers. I recommend contacting Target directly for assistance. They should be able to help you with this issue. If you encounter any difficulty or if the matter remains unresolved, please do not hesitate to contact us via our official Kohl's "Contact Us" website or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Expo Consumer Care

Hello, We’re really sorry to hear about your experience with the Expo 8pk Dry Erase Markers. We understand how frustrating it can be when a product doesn’t perform as expected. The markers should not dry out so quickly, and we apologize for the inconvenience caused. Even though the receipt was discarded, we’d be happy to assist you with a replacement or a solution. Please reach out to our customer service team, and we’ll make sure to resolve this for you. Thank you for bringing this to our attention. Expo Consumer Care

Hi Jessi! Thank you for posting your review. We are sorry to hear that our product didn't meet your expectations. We truly value your feedback and will pass it along to our product development team. If there’s anything else we can assist you with, please don’t hesitate to reach out to our official website. Thank you! ExpoMarkers Consumer Care

Hello. Thank you for your feedback on our Markers. We’re sorry to learn that the markers you received were dry. This is not the experience we aim to provide, and we understand how frustrating this must be. We apologize for any inconvenience this has caused and are committed to ensuring that all our products are in excellent condition when they arrive. We regret that this was not your experience. For further assistance, please reach out to us via our "Contact Us" Form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Expo® Consumer Care.

Hello. Thank you for sharing your experience with our EXPO Low-Odor Dry Erase Markers, Ultra-Fine Tip. We're sorry to hear that your markers have dried out despite your careful storage. To maximize their longevity, we recommend storing the markers horizontally instead of tip down. This helps to keep the ink evenly distributed. Additionally, using them more frequently, even just for a quick scribble, can help maintain ink flow. We value your feedback and it will be forwarded to the appropriate department for further review. If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! EXPO® Consumer Care

Hello. Thank you for your feedback on our Expo Dry Erase Ultra Fine Tip Markers. We're sorry to hear that the markers in the pack you received were dried out and some are writing light. We understand your frustration and apologize for any inconvenience this may have caused. We strive to ensure that all our products are in perfect condition when they reach our customers, so we're disappointed to hear that this was not the case with your purchase. Please reach out to the retailer directly with your order details for further assistance. If there's anything else we can assist you with, please don't hesitate to let us know. Kindly reach out to us via our "Contact Us" Form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Expo® Consumer Care.

Hi Hope. Thank you for your feedback on our Expo Dry Erase Markers. We're sorry to hear that the markers you received were dried out. We sincerely apologize for any inconvenience this may have caused. This is not the experience we want you to have at all. We strive to ensure that all our products are in perfect condition when they reach our customers, so we're disappointed to hear that this was not the case with your purchase. Please reach out to the retailer directly with your order details for further assistance. If there's anything else we can assist you with, please don't hesitate to let us know. Kindly reach out to us via our "Contact Us" Form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Expo® Consumer Care.

Hello! Thank you very much for your feedback! We are very sorry to hear about the drying issue and we sincerely apologize for the inconvenience - it should not have happened! We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via our official "Contact Us" page. Thank you! Expo Consumer Care

Hello. Thank you for your feedback on our Expo 8pk Dry Erase Markers Ultra Fine Tip. We are very sorry to hear that some of the markers dried extremely quickly . We value your feedback and take quality control very seriously, therefore your feedback will be forwarded to the concerned department for further investigation. If you require further assistance, do not hesitate to get in touch with us directly. Please reach out to us via our "Contact Us" Form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Expo® Consumer Care.