Fundamentals of Case and Caseload Management - by Lee Ann Rawlins Williams & Gina Oswald (Paperback)

About the Book

"Caseload management is...work. More specifically it is the work of caseload managers in the public and private rehabilitation sectors. Caseload management is not merely relying on intuitive strategies, but rather, it is the disciplined application of skills, tools, and techniques that facilitate positive movement toward a desired, successful, productive outcome. It is the skilled interaction of managers and management constructs that create responsible performance. Such achievement is a positive alternative to random behaviors, confusion, and inappropriate decision-making in rehabilitation caseload functions and practice"--

Book Synopsis

Helps rehabilitation students and professionals successfully navigate the intricacies of case and caseload management in collaborative settings

Brimming with valuable information, this is the only comprehensive text to spotlight the managerial aspects of case and caseload management in rehabilitation counseling. Anchored in real-world practice, proven strategies, and current research, it delivers the essential knowledge and practical skills needed to effectively manage cases and caseloads to provide the best possible support and services. The unique and integrated approach to education and professional development facilitates an interdisciplinary environment that supports effective and efficient decisions within a collaborative process.

The text presents techniques for assessing the complexity and urgency of cases for appropriate prioritization along with strategies for streamlining case management processes, improving efficiency, and averting bottlenecks. It describes an improved management model with new terminology, caseload tools, and techniques developed within varied domains of rehabilitation. Additionally, the book focuses on methods for judiciously allocating resources, fostering effective communication and collaboration, time management, tips for efficient documentation and record-keeping, technological aids for streamlining workflow, ethical considerations, and risk management. It supports the ongoing needs of both in-person academic and online learning programs and can be implemented in flexible formats including courses, self-directed study, on-the-job training, and professional development. Students will benefit from Putting It into Practice sections, abundant case studies, and chapter discussion questions throughout the text. Instructors will also welcome an Instructor Manual, Test Bank, and chapter PowerPoints. Purchase includes online access via most mobile devices or computers.

Key Features:

• Weaves multicultural concepts and best practices throughout the text
• Offers insights and practical tips on fostering collaboration within multidisciplinary teams
• Focuses on the varied roles of rehabilitation professionals
• Provides unique chapters dedicated to the future of professional practice and to ethical practice in caseload management
• Helps students to think critically with Putting It into Practice sections
• Includes learning objectives, chapter introductions and summaries, and discussion questions in every chapter