Gillette Proglide 1 Razor Handle + 4 Refill Blade Cartridges

You said: Product Name/Description: Fusion5 (1 Handle + 4 Refill Blades) Review Text: I bought a 12 pack of these blades. Extremely disappointed with the performance and results using this razor. It's like using a butter knife to cut a steak. Horrible and I change the refill blade like every other shave. And I still have to use my wife's disposable razors to get a clean shave. Awful and they were no cheap! 12 cartridges that won't last a month! Disgusted. Draft response OR core product information: make it sound less generic and more empathetic. ph: (800) 445-5388. ChatPG said: Thank you for sharing your experience with our Fusion5 razor blades. We’re genuinely sorry to hear that they didn’t meet your expectations and that you found the performance lacking. We understand how frustrating it can be when a product doesn’t deliver the results you’re looking for, especially when you’ve invested in a larger pack. Our Fusion5 blades are designed for a comfortable and close shave, and we want to ensure you get the best performance from them. It’s important to change the blades regularly, but if you’re finding that they aren’t lasting as expected, we’d love to learn more about your experience. Please feel free to reach out to us at (800) 445-5388 so we can assist you further. Your feedback is invaluable, and we’ll make sure it gets to our team for review. Thank you for giving us the opportunity to address your concerns.

Thank you for your review. We're disappointed to hear this has bene your experience with Gillette Fusion5. All our products undergo extensive testing to meet our high quality standards and to be completely safe when used as directed. Your satisfaction and loyalty mean a lot to us, so we'll be sharing your comments with our team. If you haven't yet, please discontinue use. While we haven't made any recent changes to our base Fusion5 manual and power razors, we did introduce a new razor to the line, which might be what you've been seeing. Please give us a call at (800) 445-5388 so that we can learn more about which version you're using and get you the best possible assistance.

As you can imagine, we don't expect our ProGlide blades to last only about a week. On average, they should last around a month worth of shaves so long as you trim the hair down first and when using warm water and a shave prep. It could be that your blades aren't up to our quality standards, so we'd like to hear from you about this and help. We can be reached at 800-445-5388.

We understand that shaving can be a delicate act. We crafted our ProGlide Razor to ensure your shaving experience goes as smoothly as possible, especially with the safety checks we have in place. We're sorry to hear about what happened, but you can be assured this is very unusual. While we're sure you know this, we found that it's best to prep your skin with warm water and a pre-shave first. Then, use light and gentle strokes, and let the blade do the work. With the combination of pre-shave and water, it'll soften your hair and prevent that tugging. We take reports like this seriously, and we'd love to hear from you about this. When you have a moment, please give us a call at 800-445-5388.

Like all of our other razors, our ProGlide was designed to impress and get you the premium smooth shave that you deserve. We're so sorry to hear about your experience, and with safety being at the heart of everything we do, this isn't what we'd expect to hear. While we're sure you know this already, using warm water and a pre-shave works best. The helps the lubrication strip protect your skin and allow it to glide over your skin removing the hairs. We also recommend using light and gentle strokes and rinsing throughout the shave to prevent any clogs. Your safety is important to us, and we'd love to hear from you about this and your past experiences. We can be reached at 800-445-5388.

For that sweet ProGlide shave, you're going to need that lubrication strip for the most comfortable shaving experience and closest results. Since they are moisture activated, to avoid the strip from falling off, gently shake off any water and store face-up in a dry area. We'd love to do you a favor and assist you with these razors. Once you have a free moment, give us a call at 800-445-5388.

Your safety and satisfaction are of the utmost importance to us. No matter if your get our sensitive skin razors, or our Fusion ProGlide, we expect your skin to be protected during your shave especially if used alongside warm water and a pre-shave. Since we take reports like this seriously, we'd really like to hear from you and learn more about your experience and how you're doing. We can be reached at 800-445-5388 Monday-Friday 9:00AM-6:00PM EST.

Shaving shouldn't be a drag, so we added some features to our Fusion5 blades to enhance your shave and make it go more smoothly. We're so glad you noticed and love our precision trimmer and the top-grade steel we use in our blades. We know you'll continue to enjoy a much easier and better shave. Thanks for your review!

As a Gillette fan, you know this is not something we would expect from our Fusion ProGlide Chill Razors. We'd like a chance to learn more for our Health and Safety Team so when you get a chance, give us a call at (800) 445-5388 Monday-Friday 9a-6p EST.

We have many quality checks in place to make sure you're getting a great experience when purchasing a Gillette razor. We'd like to learn more about your purchase and help so when you get a moment, give us a call at (800) 445-5388 Monday-Friday 9a-6p EST, and we'll be happy to assist.

We don't expect ghosts to turn your Fusion5 Power Razor on and off during this spooky season. Make sure you're using a fresh battery and ensure it's inserted correctly with the cap screwed on tight. That may get the razor to stop starting up randomly. We'd like to learn more. Call us at 800-445-5388 so that we can learn more.

We always want you to get the best shave Bill, and we are sorry to hear about your recent experience. No matter which blade you use your shave should be smooth and comfortable. There are some technical differences in the two blades, and we would consider the Proglide an update, but what works best for your beard is what works best for your beard. With every Gillette shave, we always recommend shaving during or after a shower, using a preshave, taking short strokes, and moisturizing afterward. We would love to help get you into a product that works for your needs and gather some information about those blades Bill. When you have a moment give us a call at 800-445-5388.