Greenworks Premium Pressure Washer Foam Cannon Spray Wand

Hello MrDaniel. We are happy our team was able to support you with this warranty claim. At Greenworks we stand behind each product we manufacture. We would love to offer some tips to ensure longevity of the pressure washer. When storing your pressure washer over the winter or for longer than 30 days, make sure it will be ready for your next cleaning project. Your manual will have specifics. Here are some general procedures: • Store the pressure washer in a dry area, protected from freezing temperatures and other extreme weather. • Keep it away from heat sources that could dry out the pump seals. • Use a pump lubricant/antifreeze. A pump protector is liquid Anti-Freeze formulated to prolong the life of your pressure washer; the product can be found at most hardware stores. If you cannot do the Optimum Winterizing procedure, you can still protect your pressure washer from winter damage by disconnecting all water connections. Turn on the machine for a few second, until the remaining water in the pump exits. Turn off immediately. • Do not allow high-pressure hose to become kinked. • Store the machine and accessories in a room that does not reach freezing temperatures Should you have any questions or warranty needs, contact us through Live Chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS).

Hello 8586. Thank you for your feedback! We appreciate hearing from consumers like you and will take your comments into consideration as we work to improve our products. The soap will only be dispensed when liquid pressure washer soap is in the soap tank, and the short black soap nozzle is attached. The pressure washer has sensors that detect when the soap nozzle is attached to the wand, and then the soap will be mixed with the water. When the trigger is pulled, the soapy water will come out at a low pressure. To stop the soap from coming out, attach another nozzle tip and pull the trigger until there is no more soap in the lines, then you are back to all water. Should you have any further questions or warranty needs, contact us through Live Chat on Greenworks Tools website (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.

Hello WLT52. Thank you for choosing Greenworks Tools for you lawn care needs! We are happy to hear your pressure washer has performed well and that you took the time to share your experience with us. Here are some tips we'd like to share with you to ensure the longevity of the unit. If the pressure washer is subjected to freezing temperatures or is to be stored or left unused for ANY period longer than thirty days, the unit should be stored properly. This is called “winterizing”. The term is somewhat confusing because your storage period may or may not happen in cold temperatures or even during winter. Nevertheless, this procedure is strongly recommended to be done every time the unit may sit for longer than thirty days without being used. Whether stored inside or out, heated space or cold, winter or summer. This keeps the unit from freezing and, very importantly, it keeps water from drying out inside the pump and leaving behind very harmful deposits. These deposits will act like sandpaper in the seals the next time it is used and could damage a piece of the brass. This also keeps any parts from rusting or oxidizing which may destroy your pump. We hope this information has been helpful. Should you have any questions or warranty needs our Greenworks Product Experts are here to help. We can be reached via Live Chat on www.greenworkstools.com. By phone at 1-888-909-6757 or customers could also refer to the FAQ ask section of the tool or ask us a question, anytime.