GROWTRAX Fine Fescue Mixture 100 sq ft

We’re sorry to hear that rain washed some of your GrowTrax away. Please reach out to our team at customersupport@growtrax.com, and we’ll be happy to assist right away and help you get the best outcome for your lawn

That’s wonderful to hear! We’re so glad your grass is growing in nicely and that GrowTrax worked well for your project. Thanks for sharing your experience!

It’s great to hear that your grass has started germinating and growing, that’s a great sign!

We’re so glad to hear Growtrax worked great for you and you’re absolutely right, consistent watering makes all the difference!

We’re very sorry to hear that your experience with GrowTrax didn’t go as expected. The mat shouldn’t come apart so we’d really like to learn more about what happened and help make it right. Please reach out to our support team with your order details and photos of the area if possible.

We’re very sorry to hear about your experience and appreciate you sharing your feedback. Please reach out to our support team with your order information so we can assist you with this.

We’re so glad to hear you found GrowTrax easy to use!

We’re truly sorry to hear that you didn’t get the results you were hoping for, we know how frustrating that can be after following all the instructions carefully. GrowTrax is designed to produce visible growth within a couple of weeks under the right conditions, so we’d really like to help figure out what might have happened. Our team would be happy to review your situation and help troubleshoot so you can get the results you expected. Please reach out to us at customersupport@growtrax.com

That’s fantastic to hear, thank you so much for sharing your experience! We’re thrilled that Growtrax worked so well for you, especially in those sandy North Carolina soils. We truly appreciate your support and for spreading the word about your success.

Thank you for sharing your feedback — we truly appreciate you taking the time to let us know, and I’m very sorry to hear this has been such a frustrating experience for you. That’s definitely not the outcome we want for anyone. If you’re open to it, please reach out to our customer service team so we can gather a bit more information and review your situation in detail — including photos if available. We’ll help troubleshoot to see what may have happened and get a solution in place for you.

Thank you for sharing your experience, we’re truly sorry to hear you were disappointed, and we understand how frustrating it is when you take all the right steps and don’t see the results you expected. Our satisfaction guarantee does require contact within the 30-day window so our team can step in early, troubleshoot, and help ensure success or offer a resolution right away if something isn’t going as it should. Since we did not hear from you within that timeframe, it limited our ability to assist under the terms of that policy. That said, we never want anyone to feel unsupported. While we can't process a refund outside the guarantee window, we would still love the opportunity to review your case, take a look at your results and growing conditions, and see how we can help. If you're open to it, please reach out to our support team with photos so we can take another look and provide guidance or options.

Thank you so much for sharing your results, we’re thrilled to hear your grass is coming in nicely and that you're happy with the progress so far! Please keep us posted as it fills in, we’d love to see your after photos!

Thank you so much for the great feedback! We’re thrilled to hear you found the process easy and that the results exceeded your expectations, especially compared to sod! Keeping it consistently moist really makes a difference, and it sounds like you nailed it.

Thank you for taking the time to share your feedback, and we’re truly sorry to hear that you didn’t get the results you were expecting.Germination can be affected by temperature, soil contact, and watering consistency, so we’d really like to take a closer look and help make this right for you. If you’re willing, please reach out to our customer support team with a photo of the area and your order details and we can help!

Thank you so much for sharing your experience! We’re happy to hear installation was easy and that your Growtrax is already coming in nicely. Please keep us posted on your progress, we’re here if you need guidance along the way!

We’re so sorry to hear the wind lifted your GrowTrax, that’s definitely frustrating after putting in the effort to lay it down. If your roll was damaged please reach out to our support team at customersupport@growtrax.com we’ll be happy to help make this right.

We’re sorry to hear the results haven’t met your expectations so far. Germination can sometimes take a bit longer depending on temperature, sunlight, and watering consistency. Please don’t hesitate to reach out to our customer support team — we’re always happy to help troubleshoot and make things right.

That’s fantastic! We’re so glad to hear the grass is germinating well, can’t wait for it to fill in beautifully!

We’re sorry to hear that nothing has sprouted ,that’s definitely frustrating. Since it sounds like the product didn’t perform as expected, please reach out to our customer support team. They can help troubleshoot and assist with a replacement if needed.

We’re sorry to hear the results were disappointing. It sounds like you followed the instructions closely, so this isn’t the outcome we want for our customers. Please reach out to our customer support team — they’re happy to review your situation and help find a solution so your lawn can thrive.