Q&A(11)
Q: What hair types is this shampoo suitable for?
A: This shampoo is suitable for all hair types, making it versatile for various users.
submitted byAI Shopping Assistant - 11 days agoAi generated
Q: What is the purpose of the Zip-Up Technology?
A: Zip-Up Technology helps strengthen hair by zipping up split ends and protecting against environmental stressors.
submitted byAI Shopping Assistant - 11 days agoAi generated
Q: What are the main scents in this shampoo?
A: The shampoo features scents of sandalwood, vanilla, almond, coconut, and apple.
submitted byAI Shopping Assistant - 11 days agoAi generated
Q: What is the recommended use frequency for this shampoo?
A: The shampoo is safe for daily use, providing gentle cleansing and nourishment every day.
submitted byAI Shopping Assistant - 11 days agoAi generated
Q: Does this shampoo contain any sulfates?
A: No, this shampoo is sulfate-free, making it gentle for sensitive skin and scalp.
submitted byAI Shopping Assistant - 11 days agoAi generated
Q: Why was the ingredients changed and why is there no longer hydrolyzed keratin it it?
A: Hello! Our Extra Gentle Shampoo was reformulated and is now vegan. You will be happy to know that the new formulation will still give your hair the amazing results as our former formula.
submitted byManufacturer - 4 years agoBrand expert
Q: Is this shampoo tested on animals?
A: Hello! Kristin Ess is a cruelty-free brand and we’re committed to being cruelty-free. This means we do not test on animals at any stage of product development, and we will only work with vendors who uphold the same standards. We are proud to share that our products are certified cruelty-free by PETA’s Caring Consumer program
submitted byKristin Ess Hair - 5 years agoBrand expert
Q: What is the pH level?
A: Hello! The pH range for our Extra Gentle Shampoo is 5.00-6.00.
submitted byKristin Ess Hair - 5 years agoBrand expert
Q: Is it ok to use this shampoo on children?
A: Thanks for your question! All products are in compliance with the rules and regulations set by the US FDA, and use ingredients at safe levels as determined the Cosmetic Ingredient Review (CIR). While we do not test products on children under the age of 12, we would recommend all legal guardians who have concerns with the products they are using reach out directly to their pediatrician before using any personal care product.
submitted byKristin Ess Hair - 6 years agoBrand expert
Q: Is this product OK for color-treated hair?
A: 100%. It does not have sulfates and is extremely gentle.
submitted byLeominsterGirl - 7 years ago