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Q&A(58)

Q: How often should I replace the filter?

submitted by Mags - 7 months ago
  • A: The filters are typically estimated to last about 6-8 months, with their lifespan dependent on the current air quality and the frequency of unit use. It is encouraged to change the filters after about 6-8 months of use or at your discretion.

    submitted byEtekcity-Cosori-Levoit - 7 months ago
    Brand expert
  • A: From below: A: To maintain your filter, we recommend cleaning the pre-filter (outer layer of the filter) using a soft brush or vacuum hose every 2-4 weeks. However, please do not use water or liquid to clean the filter, as trapped water particles may lead to mold growth or mildew odors. Either way, it is encouraged to change the filters after about 6-8 months of use or at your discretion. Etekcity-Cosori-Levoit Brand expert July 10, 2025

    submitted bySil - 7 months ago

Q: Does this need to be plugged in to work?

submitted by NewMom - 10 months ago
  • A: If you follow direction and open the air purifier to take the plastic off the filter, you will notice a box in it. That's the power cord.

    submitted byStampster - 9 months ago
  • A: Yes, the unit will need to be plugged in to operate.

    submitted byEtekcity-Cosori-Levoit - 10 months ago
    Brand expert

Q: How often should I change the filter?

submitted by Mags - 7 months ago
  • A: The filters are typically estimated to last about 6-8 months, with their lifespan dependent on the current air quality and the frequency of unit use. It is encouraged to change the filters after about 6-8 months of use or at your discretion.

    submitted byEtekcity-Cosori-Levoit - 7 months ago
    Brand expert
  • A: Every 6 months ideally

    submitted byH - 7 months ago

Q: Can the night light be turned off or is it always on?

submitted by CarPet - 11 months ago
  • A: Can be turned off...

    submitted byjoannabanana - 11 months ago
  • A: It can be turned off.

    submitted byKaraDB - 11 months ago
  • A: Yes, the night light can be turned off. Please press the night light button to cycle through 100%, 50%, and off.

    submitted byEtekcity-Cosori-Levoit - 11 months ago
    Brand expert

Q: Is this a HEPA purifier

submitted by Estrella - 1 month ago
  • A: Their customer service refuses to answer this, so I’m gonna guess no.

    submitted byLeigh - 19 days ago
  • A: For more information regarding our air purifiers, if you have not done so already, please contact our support team directly. We are here to help and hope to hear from you soon.

    submitted byEtekcity-Cosori-Levoit - 1 month ago
    Brand expert

Q: Do you wash the filters or do you have to change them?

submitted by - 7 months ago
  • A: It says above to replace every 6-8 months with the core mini- RF. No water should touch the unit just vacuum the outer filter every 2 to 4 weeks or wipe with a soft brush.

    submitted byValgal - 7 months ago
  • A: To maintain your filter, we recommend cleaning the pre-filter (outer layer of the filter) using a soft brush or vacuum hose every 2-4 weeks. However, please do not use water or liquid to clean the filter, as trapped water particles may lead to mold growth or mildew odors. Either way, it is encouraged to change the filters after about 6-8 months of use or at your discretion.

    submitted byEtekcity-Cosori-Levoit - 6 months ago
    Brand expert

Q: What are the dimensions?

submitted by Christine - 7 months ago
  • A: Listed in the Specifications tab on item page Dimensions (Overall): 10.4 Inches (H) x 6.5 Inches (W) x 6.5 Inches (D) Weight: 2.2 Pounds # of Settings: 3 - Low, Medium, High

    submitted byPurple Flamingo Girl - 7 months ago
  • A: The dimensions for the Core Mini are 6.5 x 6.5 x 10.4 in.

    submitted byEtekcity-Cosori-Levoit - 6 months ago
    Brand expert

Q: Does it come with a hepa filter

submitted by TeeteeHarris - 11 months ago
  • A: Yes. Included in box

    submitted byjoannabanana - 11 months ago
  • A: Thanks for asking! For more information regarding our air purifiers, please directly contact our Levoit customer support team. We are here to help and hope to hear from you soon.

    submitted byEtekcity-Cosori-Levoit - 11 months ago
    Brand expert

Q: Does the device support dual voltage (100-240V) so that it is safe to use internationally with just a plug adaptor?

submitted by Annalayla - 12 days ago
  • A: To use our units with 100-240V and 50/60Hz (like the Core Mini), a transformer or voltage converter may be necessary. Although we cannot guarantee using a converter, adapter, transformer, and/or third-party attachment under our manufacturer's warranty. If you proceed, please do so at your discretion. As we mainly sell our products in the US, the power supply rating sticker on the unit says 120V / 60Hz.

    submitted byEtekcity-Cosori-Levoit - 10 days ago
    Brand expert

Q: If it reduced up to .3 microns why does it only state dust, dander and pollen? Misleading. Either it’s HEPA or it’s not!

submitted by MavenofMayhem - 13 days ago
  • A: For more information regarding our air purifiers, please contact our Levoit customer support team directly. We are here to help and hope to hear from you soon.

    submitted byEtekcity-Cosori-Levoit - 9 days ago
    Brand expert

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