Manager's Guide to Program Evaluation: 2nd Edition - by Paul W Mattessich (Paperback)

About the Book

"Your Guide to Getting a Useful Evaluation Evaluation is vital and beneficial to any nonprofit organization. An effective evaluation can help identify an organization's successes, share information with key audiences, and improve services. It can confirm that an organization is truly making a difference. This book is for: organization managers and decision makers, policymakers, funders, researchers, and students studying applied social service research. Benefits you'll get: describes what types of information to collect and what questions this information can answer; details the four phases of evaluation and the steps involved in each phase; and information on various types of research consultants and advice selecting one"--

Book Synopsis

Your Guide to Getting a Useful Evaluation, now updated and revised in this second edition.

Evaluation is vital and beneficial to any nonprofit organization. An effective evaluation can help identify an organization's successes, share information with key audiences, and improve services. It can confirm that an organization is truly making a difference, or what changes an organization needs to make in order to improve. This book describes what types of information to collect and what questions this information can answer, details the four phases of evaluation and the steps involved in each phase, and provides information on various types of research consultants and advice on selecting one. If you are an organization manager, decision maker, policymaker, funder, researcher, or student studying applied social service research, this guide is an essential resource for your knowledge of effective organizational management.

Review Quotes

"In this updated edition, Paul Mattessich brings his vast experience as both a manager and evaluator to the challenges of making a difference in a turbulent, complex, and uncertain world. He makes evaluation accessible, meaningful, practical, adaptable - and most of all, useful. For managers committed to evidence-informed decision-making, no better book on evaluation exists." --Michael Quinn Patton, Founder and Director of Utilization-Focused Evaluation

"The Manager's Guide to Program Evaluation sets the foundation for any manager to be equipped with the skills to direct in-house or contracted evaluations. As a public affairs professor, I use The Manager's Guide to Program Evaluation as the text for all my graduate courses and community trainings on program evaluation." --Eileen Eisen-Cohen, PhD, Arizona State University

"This guide is written in a clear, concise and comprehensive manner. You can read it from front to back or dive right into specific sections. For those new to evaluation, this will guide you gently on your way. And for the more seasoned folks, it provides those quick refreshers that can be so helpful. This will be a ready resource in my library." --Nadege Souvenir, Saint Paul & Minnesota Foundation

"Provides a very readable overview of key concepts in program evaluation, including cultural responsiveness. Because it uses diverse examples, this book will inform program evaluation in many sectors." --Peter J. Pecora, PhD, University of Washington