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Q&A(63)

Q: Will it confine the smell of cigarette smoke? We were given a mattress and box spring by a friend that smokes inside the home.

submitted by mommabear - 7 years ago
  • A: No unfortunately not. But you can kill the smell of smoke by purchasing a can of Big D Industries Odor Control Fogger. It's what first responder crime scene cleanup crews use to kill the smells of decay, fire smoke, mold, etc

    submitted bySusie14 - 1 year ago
  • A: Depends on the pore size and size of smoke particles. Often, the drywall needs to be replaced because of odor permeation from tar (oil) which is why the walls yellow. Fabric is more porous than paint.

    submitted byShopper - 2 years ago
  • A: Hi mommabear, we do not specifically test for that, so I cannot say with certainty. This protector does have a zipper construction that fully encases your mattress which would be helpful.

    submitted byAllerEase Product Expert - 7 years ago
    Brand expert

Q: Hello, is this really waterproof or water resistant? I have a new puppy and don't want her to pee through my sheets on to the mattress

submitted by ZMF - 8 years ago
  • A: I have this mattress protector on my daughters bed for the same reason (in case of a puppy accident). It really is waterproof and a much better quality then the vinyl ones. It does have a more fabric like feel and while it is waterproof, a spill or accident cannot be simply wiped off and it needs to be laundered, which can be a pain, especially if on a larger bed.

    submitted byJaney - 8 years ago
  • A: It tears super easily, also only ONE side is waterproof. Drying it will melt it. It is also way too big and will cause bunching up under you while you sleep.

    submitted byBoymom - 8 years ago
  • A: No, it is not waterproof.

    submitted byBBdishwasher - 6 years ago

Q: would this cover fit on a box spring?

submitted by Pat CP - 9 years ago
  • A: Hello, Yes, this will fit a box spring. Most of the time the box spring is not as thick/deep as a mattress so the encasement may be loose on the box spring. If you tuck the extra fabric under the mattress to give it a better appearance without affecting the performance. I hope this answers your question.

    submitted byAllerEase Product Expert - 9 years ago
    Brand expert
  • A: Yes, but don't get it. It's way too large, but it is basically a plastic like tissue. I put it on with the care of pantyhose and set it down like a baby. I still had holes and tears from it touching the frame, the mattress, basically anything. It also does NOT protect you from bugs (per 2 different professionals that checked it on the bed) It is NOT BED BUG CERTIFIED!!!

    submitted byBoymom - 8 years ago
  • A: It will be baggy because a box spring is not as thick as a mattress, but if you are looking for just protection and plan on using a bed skirt to go over it then it should be fine.

    submitted byJoanS - 9 years ago

Q: What is the difference between the Ultimate Protection And Comfort Allergy Protection Mattress Pad - AllerEase® and the AllerEase Maximum Mattress Protector?

submitted by Disappointed - 8 years ago
  • A: Added fabric engineering is the difference.

    submitted byMr Dobbs - 8 years ago
  • A: The Ultimate is also temperature balancing.

    submitted byL - 7 years ago

Q: Does this come with one or two cases?

submitted by Monet - 8 years ago
  • A: This is not a sheet set, but a mattress encasement.

    submitted byShopper - 2 years ago
  • A: Hi Monet, there is only 1 mattress protector per package.

    submitted byAllerEase Product Expert - 7 years ago
    Brand expert

Q: Does the cover control Dust mites

submitted by Jc - 4 months ago

Q: Does just the top of this cover come off to be washed, or do you have to put the whole thing in the washer?

submitted by JD - 2 years ago
  • A: Whole thing. It is sewn in.

    submitted byShopper - 2 years ago

Q: Does this mattress protector prevent off-gassing chemicals from the mattress from reaching me? Does this product off-gas? Is the laminate attached to the material using heat and pressure or chemicals?

submitted by ecomama - 2 years ago
  • A: Outgassing requires time, preferrably outside in sunlight for roughly two weeks. Carpeting takes two days, prior to installation. Mattress is thicker. Gas would be sealed/slow outgassing process.

    submitted byShopper - 2 years ago

Q: Does it make noise when you roll around?

submitted by Noni - 3 years ago
  • A: Hello Noni, due to the friction between materials, the presence of any layer of fabric on your mattress will not be 100% silent. However, our product is designed to minimize this effect while maximizing the protective benefits it offers – the prevention of spills & stains from coming into contact with your mattress. Thank you for your question.

    submitted byProduct Expert - 3 years ago
    Brand expert

Q: I have a 3 inch mattress.

submitted by Pastor - 3 years ago
  • A: there willl be excess fabric.

    submitted byShopper - 2 years ago

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