MONDAY VOLUME Conditioner - 12 fl oz

Hi Kris, thank you for taking the time to reach out. We consider any and all customer experiences and feedback as important, and we're sorry to hear you've had a negative experience. For curly hair types, we typically recommend our MOISTURE or SMOOTH range, as these lines contain ingredients such as coconut oil and shea butter to help nourish hair and from our experience, people who have dry, curly or frizzy hair types find those products work best for them. Our VOLUME line, on the other hand has been formulated especially for thin, lifeless and/or straight hair, with a thorough volume-building cleansing system. Ideal for fine or oily hair that needs a boost at the roots. Having said that, we'd recommend you give our MOISTURE range a try, as it utilizes a gentle and supportive cleansing system to nourish and soothe. Let us know how you get on. Team MONDAY

Hi there, thanks for taking the time to share your feedback. We're certainly not trying to rob you of liquid gold, we promise! Our bottles contain the volume of shampoo or conditioner that’s printed on the front of the bottle (depending on which size you purchased). It’s actually that the bottle is a little bigger, as excess space is needed during production to ensure there’s no overflow when the pump is inserted. Hope this helps! Team MONDAY

Hi there, thank you so much for giving our VOLUME line a try and for sharing your feedback. We can assure you that MONDAY is safe to use, however understand that as with any other product in the beauty industry, it may not suit everyone. Thanks for giving it a try nonetheless. Team MONDAY

Thank you for taking the time to get in touch – we consider any and all customer experiences and feedback as important. We know hair fall can be concerning, so we’re sorry to hear you’re experiencing it. We’d like to assure you MONDAY has been dermatologically tested and has been found safe to use, but that doesn’t necessarily mean that individuals such as yourself won’t have individual experiences or reactions. Of course, you know yourself and your hair, so if you’re concerned we’d recommend you stop using MONDAY and revert back to your original shampoo/conditioner. That said, we wanted to highlight that hair fall is a natural occurrence during the Telogen phase of the hair growth cycle, and it could be that your use of MONDAY has coincided with this. It could also be that typically when we start to use a new product, we’re more conscious of any adverse effects (like hair fall) – and naturally when we’re looking out for something, we’re bound to notice it more. Hair fall can also occur due to stress, hormonal and lifestyle changes, and the use of certain medication. If you’re certain none of those factors could be at play, we’d recommend talking to your healthcare professional as it might be that you have an intolerance or allergy to an ingredient in our products or another product you’re using. We want to assure you that many of the ingredients found in MONDAY are industry standard, and used across common salon brands - but that also means there’s a chance you could have issues in future with other similar products. Do let us know your thoughts and keep us updated as to how you go with this. We’re here to assist.

Hi there, Thank you for trying our VOLUME Conditioner and for sharing your feedback. VOLUME is the line we typically recommend for oil prone hair as it helps combat oiliness on the roots while still nourishing the ends. If you have overly oily roots, we'd recommend shampooing twice and conditioning just the ends. Do let us know how you go. Team MONDAY

Hi there, thanks for taking the time to share your feedback. We’re certainly not trying to rob you of liquid gold, we promise! Our bottles contain the volume of shampoo or conditioner that’s printed on the front of the bottle (depending on which size you purchased). It’s actually that the bottle is a little bigger, as excess space is needed during production to ensure there’s no overflow when the pump is inserted. Please do reach out if you have any questions. Team MONDAY

Hi there, Thanks for giving MONDAY a try and for sharing your feedback. We're sorry to hear that this duo didn't work well for your hair. MOISTURE is the one we normally recommend for dry/damaged/curly hair. If you could share more about your hair type and condition, we'll be sure to share our best recommendation. Team MONDAY

Hi Natalie, thank you for taking the time to share your feedback. We're so sorry to hear that this has been your experience with our VOLUME Conditioner. For colour-treated/bleached hair, we recommend trying our GENTLE line as it has the mildest cleansing system and lowest percentage of fragrance, which means less chances of colour fading unnecessarily. Nonetheless, we're sorry our VOLUME Conditioner didn't work for your hair. Do let us know your thoughts if you give GENTLE a try in future. Team MONDAY

Hi Lex, we're so sorry to hear about your experience. If you have frizzy hair, our recommendation for you is our SMOOTH line. It includes moisture rich ingredients such as shea butter and coconut oil that will help hydrate your hair and calm the frizz. If you do give it a try in future, let us know how you go. Team MONDAY