MONDAY Volume Shampoo - 12 fl oz

We're sorry to hear about your experience. MONDAY has been dermatologically tested and found safe to use, though we understand that everyone’s hair and skin can react differently. We truly appreciate you sharing this and will be sure to pass your feedback along to our product team.

Thanks so much for taking the time to share your experience — we really appreciate the thoughtful detail. We’re sorry to hear that the VOLUME Shampoo didn’t work for you. While MONDAY is safe for most people, it hasn’t been formulated specifically for sensitive or sensitised skin. We’d like to assure you that MONDAY has been dermatologically tested and found to be safe for use, but that doesn’t necessarily mean that individuals such as yourself won’t have unique experiences or reactions. Thanks again for giving MONDAY a try — we truly value your feedback!

We're sorry to hear that the product didn’t work as expected. We truly appreciate your feedback and have noted it as we continue to improve.

We’re so glad that the VOLUME line works so well for both you and your son. We truly appreciate your kind words!

This means the world to us!

Tysm for sharing! We're so glad MONDAY is working out great for you.

Hi Zoe, thanks for sharing your feedback. We're sorry to hear you didn't get the desired results. It contains active ingredients, Hydrolyzed Collagen and replenishing naturals such as Macadamia Oil that are ideal for thin, fine and flat hair in need of extra fullness and body. We'd suggest double shampooing and using the conditioner just on the ends or explore other products from our range as there could be another product which might be a better fit for you.

HiJaimeee, thanks for sharing your feedback. We’re sorry to hear you didn’t get the results you were hoping for. Our VOLUME and CLARIFY lines are typically recommended for oilier hair types, and it sounds like you might benefit from an extra deep-cleaning shampoo. Our CLARIFY range is ideal for oily hair and hair prone to build-up, providing a deep cleanse with light hydration. If your roots are overly oily, try applying conditioner only to your ends and lightly combing it through. We understand hair fall can be concerning, and while MONDAY is dermatologically tested for safety, individual experiences can vary. Hair fall can also be linked to the natural hair growth cycle, stress, hormonal changes, lifestyle, or medication. If you're unsure, we recommend consulting your healthcare professional to rule out any intolerance or allergy. If you’d prefer to continue using MONDAY, try brushing your hair before showering and using Conditioner before Shampoo to reduce breakage. Hope this is helpful.

Hi Mkay, thanks for sharing your feedback. We're sorry to hear you didn't get the desired results. While our products are not made to support hair growth, we recommend consulting your healthcare professional for personalized advice regarding hair loss. Our VOLUME Shampoo works best for oily and thin hair types, but based on your feedback, our CLARIFY Shampoo might be a better match. It’s enriched with antioxidant Grapefruit Extract and essential Ceramides to deeply cleanse and refresh hair with excess oil and build-up, leaving it balanced and revitalized. We hope this helps!

Thank you for sharing your feedback—we take any and all customer feedback seriously. We know dandruff isn’t a comfortable condition to deal with, so we’re sorry to hear you’re experiencing it and have itchy scalp. We’d like to assure you MONDAY has been dermatologically tested and has been found safe to use, but that doesn’t always mean that individuals such as yourself won’t have personal experiences. In this case, we’d recommend you stop using MONDAY and revert back to your original shampoo/conditioner. If it persists, be sure to talk to your healthcare professional as that could mean something else is at play. Again, we’re sorry MONDAY wasn’t right for you and appreciate you sharing your feedback.

So thrilled to hear you're seeing such great results!

Tysm for the love! We're so glad you're enjoying our VOLUME duo and that it's giving you such great results.

Hi there, thanks for sharing your feedback - we consider any and all customer experiences and feedback as important. We know hair fall can be concerning, so we’re sorry to hear you’re experiencing it. We appreciate your concern and would like to assure you that MONDAY products are dermatologically tested. We’ve gone to great lengths to test our products on a range of hair types and hair conditions, and can conclude that they’ve been found safe to use. MONDAY’s products meet the same regulations and industry standards that any other product on the market must. Our products are formulated in accordance with all appropriate regulations, they have been tested by third parties. In particular, the EU standards are the most stringent of all hair care regulations, which we have met. These regulations exist to protect consumers from being exposed to ingredients that may harm them or cause an adverse reaction, and any brand that enters the market (including MONDAY) must reflect these standards. Having said that it doesn’t necessarily mean that individuals such as yourself won’t have individual experiences or reactions. Of course, you know yourself and your hair, so if you’re concerned we’d recommend you stop using MONDAY and revert back to your original shampoo/conditioner. That said, we wanted to highlight that hair fall is a natural occurrence during the Telogen phase of the hair growth cycle, and it could be that your use of MONDAY has coincided with this. It could also be that typically when we start to use a new product, we’re more conscious of any adverse effects (like hair fall) – and naturally when we’re looking out for something, we’re bound to notice it more. Hair fall can also occur due to stress, hormonal and lifestyle changes, and the use of certain medication. If you’re certain none of those factors could be at play, we’d recommend talking to your healthcare professional as it might be that you have an intolerance or allergy to an ingredient in our products or another product you’re using. We want to assure you that many of the ingredients found in MONDAY are industry standard, and used across common salon brands - but that also means there’s a chance you could have issues in future with other similar products. We hope you find this helpful. We value your feedback and are here to help in any way we can. Please reach out to us if you need any further assistance.

Hi there, thanks for sharing your feedback - we consider any and all customer experiences and feedback as important We know hair fall can be concerning, so we’re sorry to hear you’re experiencing it. We’d like to assure you MONDAY has been dermatologically tested and has been found safe to use, but that doesn’t necessarily mean that individuals such as yourself won’t have individual experiences or reactions. Of course, you know yourself and your hair, so if you’re concerned we’d recommend you stop using MONDAY and revert back to your original shampoo/conditioner. That said, we wanted to highlight that hair fall is a natural occurrence during the Telogen phase of the hair growth cycle, and it could be that your use of MONDAY has coincided with this. It could also be that typically when we start to use a new product, we’re more conscious of any adverse effects (like hair fall) – and naturally when we’re looking out for something, we’re bound to notice it more. Hair fall can also occur due to stress, hormonal and lifestyle changes, and the use of certain medication. If you’re certain none of those factors could be at play, we’d recommend talking to your healthcare professional as it might be that you have an intolerance or allergy to an ingredient in our products or another product you’re using. We want to assure you that many of the ingredients found in MONDAY are industry standard, and used across common salon brands - but that also means there’s a chance you could have issues in future with other similar products. If you think perhaps it could be a coincidence and you’d like to keep using MONDAY, give your hair a brush before you hop in the shower (to evenly distribute your natural oils and get rid of any knots), then try using your Conditioner before your Shampoo to increase hair slip and reduce the chance of pull/breakage. We hope you find this helpful.

Amazing! So over the moon to hear this.

Hi K, thanks for sharing your feedback - we consider any and all customer experiences and feedback as important We know hair fall can be concerning, so we’re sorry to hear you’re experiencing it. We’d like to assure you MONDAY has been dermatologically tested and has been found safe to use, but that doesn’t necessarily mean that individuals such as yourself won’t have individual experiences or reactions. Of course, you know yourself and your hair, so if you’re concerned we’d recommend you stop using MONDAY and revert back to your original shampoo/conditioner. That said, we wanted to highlight that hair fall is a natural occurrence during the Telogen phase of the hair growth cycle, and it could be that your use of MONDAY has coincided with this. It could also be that typically when we start to use a new product, we’re more conscious of any adverse effects (like hair fall) – and naturally when we’re looking out for something, we’re bound to notice it more. Hair fall can also occur due to stress, hormonal and lifestyle changes, and the use of certain medication. If you’re certain none of those factors could be at play, we’d recommend talking to your healthcare professional as it might be that you have an intolerance or allergy to an ingredient in our products or another product you’re using. We want to assure you that many of the ingredients found in MONDAY are industry standard, and used across common salon brands - but that also means there’s a chance you could have issues in future with other similar products. If you think perhaps it could be a coincidence and you’d like to keep using MONDAY, give your hair a brush before you hop in the shower (to evenly distribute your natural oils and get rid of any knots), then try using your Conditioner before your Shampoo to increase hair slip and reduce the chance of pull/breakage. We hope you find this helpful.

Hi there, thanks for sharing your feedback. We're sorry to hear this! VOLUME and CLARIFY are the lines we typically recommend for oilier hair types, so in this case it sounds like you’re in need of an extra deep clean shampoo. Our CLARIFY line is ideal for oily hair and hair that’s prone to build-up. It provides a deep clean and light hydration. Moreover, if you have overly oily roots, try only applying conditioner to your ends, before lightly combing it through. Hope this helps.

Hi Mooream, thanks for sharing your feedback and giving our VOLUME Shampoo a try. We're sorry to hear you're experiencing frizz, flat hair and hair shedding. While we have received amazing feedback from our customers using our VOLUME line, we understand individual preferences may vary. It could also be that another line from our range is a better fit for you so feel free to explore our range and reach out if you need help. Moreover, we know hair fall can be concerning, and so we’d like to assure you that MONDAY has been dermatologically tested and has been found safe to use, but that doesn’t necessarily mean that individuals such as yourself won’t have individual experiences or reactions. Of course, you know yourself and your hair, so if you’re concerned we’d recommend you stop using MONDAY and revert back to your original shampoo/conditioner. That said, we wanted to highlight that hair fall is a natural occurrence during the Telogen phase of the hair growth cycle, and it could be that your use of MONDAY has coincided with this. It could also be that typically when we start to use a new product, we’re more conscious of any adverse effects (like hair fall) – and naturally when we’re looking out for something, we’re bound to notice it more. Hair fall can also occur due to stress, hormonal and lifestyle changes, and the use of certain medication. If you’re certain none of those factors could be at play, we’d recommend talking to your healthcare professional as it might be that you have an intolerance or allergy to an ingredient in our products or another product you’re using. We want to assure you that many of the ingredients found in MONDAY are industry standard, and used across common salon brands - but that also means there’s a chance you could have issues in future with other similar products. If you think perhaps it could be a coincidence and you’d like to keep using MONDAY, give your hair a brush before you hop in the shower (to evenly distribute your natural oils and get rid of any knots), then try using your Conditioner before your Shampoo to increase hair slip and reduce the chance of pull/breakage. Hope you find this helpful.

So glad MONDAY is making your hair dreamy soft.

Hi Meaghan, thank you for taking the time to get in touch – we consider any and all customer experiences and feedback as important. We know hair fall can be concerning, so we’re sorry to hear you’re experiencing it. We’d like to assure you MONDAY has been dermatologically tested and has been found safe to use, but that doesn’t necessarily mean that individuals such as yourself won’t have individual experiences or reactions. Of course, you know yourself and your hair, so if you’re concerned we’d recommend you stop using MONDAY and revert back to your original shampoo/conditioner. That said, we wanted to highlight that hair fall is a natural occurrence during the Telogen phase of the hair growth cycle, and it could be that your use of MONDAY has coincided with this. It could also be that typically when we start to use a new product, we’re more conscious of any adverse effects (like hair fall) – and naturally when we’re looking out for something, we’re bound to notice it more. Hair fall can also occur due to stress, hormonal and lifestyle changes, and the use of certain medication. If you’re certain none of those factors could be at play, we’d recommend talking to your healthcare professional as it might be that you have an intolerance or allergy to an ingredient in our products or another product you’re using. We want to assure you that many of the ingredients found in MONDAY are industry standard, and used across common salon brands - but that also means there’s a chance you could have issues in future with other similar products. If you think perhaps it could be a coincidence and you’d like to keep using MONDAY, give your hair a brush before you hop in the shower (to evenly distribute your natural oils and get rid of any knots), then try using your Conditioner before your Shampoo to increase hair slip and reduce the chance of pull/breakage. Do let us know your thoughts and keep us updated as to how you go with this. We’re here to assist.