Native Coconut & Vanilla Body Wash

A: Hey JF, You're going to want to press the on the pump and twist to open the Native Coconut & Vanilla Body Wash. We do recommend visiting your local Target store so that the store team can assist you with a replacement product based on the store policy. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.

A: I had the same problem!! As a last resort, I took the whole pump off, washed/dried it off and held on to the piece that stays in the bottle so the top Wouldn't turn. It eventually worked.

A: I had to hold the small ring at the base of the pump really tight and then turn the pump the opposite direction. It finally opening when holding it tight in this spot.

A: Same won’t be buying this even again pump is not easy to work

A: I had the SAME problem. I accidentally stumbled upon the fix. The pump spout would just spin. But then I "tightened" the whole pump assembly down really tight to the bottle and tried again. Yahoo!

A: Hello Amelia! The Native Coconut & Vanilla Body Wash for Women is considered Target clean and cruelty-free but not labeled hypoallergenic, we hope this helps!

A: Is it for men or woman’s

A: Hey Amelia, Our Coconut & Vanilla Body Wash is considered Target clean and cruelty-free but not labeled hypoallergenic. To add to that, at this time we are not certified non-comedogenic but we hope to be in the near future. Rest assured, our formula does a great job of cleaning oils and dirt from skin while keeping you moisturized! We hope this helps to give you a better understanding and feel free to reach out with any other questions.

A: Hi There, Thanks for reaching out and we're so sorry that that the pump on the body wash you purchased is not dispensing properly and appreciate you for sharing your feedback. Please feel free to bring the item back to Target so that you're able to swap the it out for a body wash with a pump that dispense the product properly. Again, we're so sorry to hear this and appreciate you for sharing your experience.

A: I had the SAME problem. I accidentally stumbled upon the fix. The pump spout would just spin. But then I "tightened" the whole pump assembly down really tight to the bottle and tried again. Yahoo!

A: Hi there! Thank you for reaching out to us and letting us know about your experience about our Coconut & Vanilla Body Wash - 36 fl oz pump. We're always looking for ways to innovate and your feedback will be shared with our team for review! Your experience with us is important and does not go unnoticed. We do recommend to visit your local Target store so that the store team can assist you with a replacement product based on the store policy. We hope this is helpful and thank you again for sharing your experience! :)

A: I had the SAME problem. I accidentally stumbled upon the fix. The pump spout would just spin. But then I "tightened" the whole pump assembly down really tight to the bottle and tried again. Yahoo!

A: Hello Mia, you're going to want to press the on the pump and twist to open the Native Coconut & Vanilla Body Wash. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.

A: I had the SAME problem. I accidentally stumbled upon the fix. The pump spout would just spin. But then I "tightened" the whole pump assembly down really tight to the bottle and tried again. Yahoo!

A: Hi Lana, Thanks for reaching out! While we would love to help you here, we ask that you please get in touch with us at support@nativecos.com so that we can best assist with all of your product questions :) We appreciate your patience and look forward to hearing from you soon! -Native

A: Hi Deb, Thanks for reaching out about our Native Coconut & Vanilla body wash! While we would love to help you here, we ask that you please contact us at support@nativecos.com so that we can best assist with all of your product questions. We appreciate your patience and look forward to hearing from you soon!

A: Hi Deb, Thanks for reaching out about our Native Coconut & Vanilla body wash! While we would love to help you here, we ask that you please contact us at support@nativecos.com so that we can best assist with all of your product questions. We appreciate your patience and look forward to hearing from you soon!

A: Hi J, Thanks for reaching out about our Native Body Wash - Coconut & Vanilla! While we would love to help you here, we ask that you please get in touch with us at support@nativecos.com so that we can best assist with all of your product questions and concerns :) We appreciate your patience and look forward to hearing from you soon! -Native

A: Hi Crystal, Thanks for taking the time to leave your feedback, we're so sorry to hear about what happened! We appreciate your input as we rely on consumer feedback like yours to improve our products. That being said, this isn't the experience we want you to have and we'd like to learn more. Please send us an email through our Contact Us page on our website, Nativecos.com so we can assist further.