Q&A(7)
Q: Just confirming that the pump is still challenging to open in 2024 and I’ll have to return the product.
A: Matt, I just bought Native shampoo and they have not improved to design to make lifting the pump easier. Seems they've known these issues for over a year at least, probably more. I won't buy again.
submitted bymaschelleoutwest - 10 months agoA: Hi Matt, Thanks for reaching out about our Native Body Wash with Pump - Eucalyptus & Mint! While we would love to help you here, we ask that you please get in touch with us at support@nativecos.com so that we can best assist with all of your product questions and concerns :) We appreciate your patience and look forward to hearing from you soon! -Native
submitted byNative Team - 10 months agoBrand expert
Q: Is this body wash suitable for all skin types?
A: Yes, it is formulated to be effective for all skin types, including normal skin.
submitted byAI Shopping Assistant - 3 days agoAi generated
Q: What is the main scent profile of this body wash?
A: The body wash features a clean and relaxing blend of eucalyptus, spearmint, and floral notes.
submitted byAI Shopping Assistant - 3 days agoAi generated
Q: How does the body wash feel on the skin?
A: It leaves the skin feeling soft, hydrated, and squeaky clean after use.
submitted byAI Shopping Assistant - 3 days agoAi generated
Q: What type of ingredients are used in this body wash?
A: It is made with a clean formula, free from sulfates, parabens, phthalates, and dyes.
submitted byAI Shopping Assistant - 3 days agoAi generated
Q: What is the packaging feature of this body wash?
A: The body wash comes in a 36 fl oz bottle with an easy-to-use pump for convenience.
submitted byAI Shopping Assistant - 3 days agoAi generated
Q: I'm curious. Does this help repelling mosquitoes?
A: Hi there, Thanks for reaching out, and we’re so sorry to hear this! While we would love to help you here, we ask that you please get in touch with us at support@nativecos.com so that we can best assist with all of your product questions :) We appreciate your patience and look forward to hearing from you soon! -Native
submitted byNative Team - 4 months agoBrand expert
Q: Can this be used as shampoo for hair?
A: Hi Sleepy, Thanks for reaching out to us. To answer your question, we suggest using our body wash line specifically to cleanse your body. If you're interested in haircare products, we recommend checking out our haircare line and giving that a try since we do offer a variety of options. We hope this helps to answer your question and feel free to reach out if you need anything else.
submitted byNative Team - 1 year agoBrand expert
Q: I also can not get the pump open. Which direction are you supposed to turn it? I've tried both.
A: Hi there, Thanks for reaching out and we're so sorry that you're having trouble. In order to get your body wash opened we suggest holding onto the middle component of your body wash and then twisting the dispenser part of the pump turning in a circular motion. After twisting a few times, the pump should pop up and open. We hope this helps and should you need more tips or help, we also have a video featured on tik tok on how to do this.
submitted byNative Team - 2 years agoBrand expert
Q: I can't get the pump to open whatsoever, tried everything.
A: Hi Quirkee80, Thanks for reaching out to us and we are so sorry to hear about your experience with our body wash! We will surely pass along your comments to our team so that we can look into this issue further. Since this was purchased inside of Target, you do have the option of returning or exchanging it for one that does work. We hope this helps and feel free to reach out with other questions.
submitted byNative Team - 2 years agoBrand expert