NCAA Alabama Crimson Tide 9'x9' Canopy Tent

My previous frame lasted close to 15 years. The new frame lasted 2 games because I chose to use it on the last game broken. Once unpacked, 2 of the supports were broken. I like that the new one is lighter but it is not sturdy. No receipt either. How can I replace the frame under warranty???

New frame works, but is clearly made differently from previous models.....that means this one is not as substantial and will need to be replaced. Last frame from this company last 15 years. This one will be lucky to last 3. But - it will finish the season!

Bought this to update an older tent. The quality is good but take into account it is a lighter frame. That is not a bad thing as I get older. Just realize it may not stand the wind as the heavier premium would.

I am the person that wrote the 1-star Terrible Quality review. While we were very frustrated with the canopy frame, we did reach out to the customer service team as suggested in their response. My husband spoke to wonderful customer service representative, Mary Helen. Even though we threw the canopy frame away in frustration and hadn't taken photos, she asked us to provide our original proof of purchase. Upon doing that, customer service worked with us and offered us a significant discount to purchase a new frame. We did and will be using it for the first time this weekend. It is very rare in this day and age to do business with a company that takes this much pride in their product and cares about their customers enough to make things right. Thank you!

This product is worth the money and the quality is superior to other canopy frames. An excellent way to show your team pride.

This product is worth the money and the quality is superior to other canopy frames. An excellent way to show your team pride.

A perfect replacement frame for our Tailgate tent, and great customer service.

We loved our WVU canopy and pop up tent frame, until last week at the beach at Asiteague! Wind caught it, and destroyed the frame, no one hurt, thank the Lord! But now I need a new frame.

We loved our WVU canopy and pop up tent frame, until last week at the beach at Asiteague! Wind caught it, and destroyed the frame, no one hurt, thank the Lord! But now I need a new frame.

Easy and fast to set up. Looks sharp and the size is perfect to put up almost any where. Sturdy and secure when set up right. Waited too long to purchase.

Holds up great, heavy duty construction, and comes with its own storage bag

Holds up great, heavy duty construction, and comes with its own storage bag

Excellent product! I bought my first canopy in 2004 for tailgating in Columbus and still use it today. I just purchased a 2nd canopy and look forward to using them this fall!

Excellent product! I bought my first canopy in 2004 for tailgating in Columbus and still use it today. I just purchased a 2nd canopy and look forward to using them this fall!

This is our second Razorback tent to purchase. Very nice product and easy to set up.

This is our second Razorback tent to purchase. Very nice product and easy to set up.

Just got the economy Clemson tent. Looks great and can't wait to take it to the playoffs in New Orleans.

Just got the economy Clemson tent. Looks great and can't wait to take it to the playoffs in New Orleans.

I bought this not only for tailgating but the beach. The place we stay at the beach we look down from our balcony and it looks like University row. Schools showing their spirit at th beach

I bought this not only for tailgating but the beach. The place we stay at the beach we look down from our balcony and it looks like University row. Schools showing their spirit at th beach