Q&A(9)
Q: is this fragrance free and how much / how do you apply
A: Great question, apply balm on skin to melt away makeup and to massage our formula with vitamin E into your skin. Remove with a damp cloth to reveal softer, more conditioned, skin right before your eyes.
submitted byTarget Beauty Consulting - 5 years agoBrand expertA: It does not contain fragrance! How much to apply depends on the amount of makeup you have on :)
submitted byJohnson & Johnson - 5 years agoBrand expert
Q: does this contain plastic?
A: PEG 20 and PEG 7 are both in the product and forms of polyethylene, which is a type of plastic-y material.
submitted byAnonymous - 5 years agoA: Hi Emily. Our Makeup Remover Melting Balm does not contain plastic. Thanks for your question!
submitted byJohnson & Johnson - 5 years agoBrand expert
Q: What is the main purpose of this product?
A: The main purpose is basic cleansing and makeup removal, effectively removing stubborn makeup.
submitted byAI Shopping Assistant - 6 days agoAi generated
Q: What skin types is this product recommended for?
A: This product is recommended for combination, dry, and normal skin types.
submitted byAI Shopping Assistant - 6 days agoAi generated
Q: How does the makeup remover transform during use?
A: The makeup remover starts as a balm and transforms into an oil to remove makeup.
submitted byAI Shopping Assistant - 6 days agoAi generated
Q: Does the makeup remover contain any vitamins?
A: Yes, the makeup remover is infused with vitamin E to nourish the skin.
submitted byAI Shopping Assistant - 6 days agoAi generated
Q: Is the makeup remover suitable for travel?
A: Yes, the makeup remover comes in travel-friendly packaging, making it easy to carry in a purse or bag.
submitted byAI Shopping Assistant - 6 days agoAi generated
Q: Does this remove waterproof mascara?
A: Hello. Yes, Melting balms are oil based which makes them excellent at dissolving long-wear and waterproof formulas.
submitted byJohnson & Johnson - 1 month agoBrand expert
Q: Do you have any plans to add tamper-proof seals to ensure the integrity of your products?
A: We're going to forward this to our appropriate team regarding your concern and we appreciate you for reaching us out.
submitted byJohnson & Johnson - 9 months agoBrand expert
Q: Does this product contain alcohol?
A: No, this product does not contain any alcohol.
submitted byJohnson & Johnson - 1 year agoBrand expert