Old Spice Hardest Working Collection Sweat Defense Stronger Swagger Antiperspirant & Deodorant - 2.6oz

Thank you for getting in touch about our Old Spice Sweat Defense Swagger Antiperspirant Deodorant. We're sorry to hear that you had a difficult time with applying the product and that there was a residue left behind that was hard to wash away. Our products go through many quality checks to ensure they reach you in perfect condition. What you've described is not something we would expect and we are sharing your experience with our Quality Assurance Team. Unfortunately, this is usually caused by applying too much of the product. We suggest using less product, 2 to 3 swipes is usually all you need. It also helps to allow the product to dry before getting dressed. To remove the product, use a soap or body wash without added moisturizers, such as Ivory Gentle Bar Soap. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate you for taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. Please give us a call at (800) 677-7582 or email us through our Contact Us Page so we can further assist you.

Thank you for getting in touch about our Old Spice Sweat Defense Stronger Swagger Antiperspirant Deodorant. While we're glad that the product was easy to use and that you enjoyed the fragrance, it is disappointing that you didn't get any sweat protection. We understand that this can be very frustrating and we'll be sure to share this with our Quality Assurance Team. If you're willing to give it another chance, we recommend applying the product at night so that it can start working before your sweating increases once you become active for the day. The perspiration plugs set at night while your sweating mechanism is slower and protects you the whole next day, even if you bathe or shower the next morning. We'd love to collect some more information about your experience to share the rest of our Old Spice team. Please give us a call at (800) 677-7582 or email us through our Contact Us Page so we can assist you further.

Thank you for getting in touch with us. I'm sorry you've experienced this. This can happen if the product is past its shelf life, has been exposed to air, or has been exposed to extreme temperatures (hot or cold). To prevent this, we recommend storing products in a cool, dry place with the cap tightly in place.