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OtterBox SYMMETRY SERIES Case for Apple iPhone Xs Max - Stardust (77-60086) - New
$29.95 reg $49.95
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About this item
Highlights
- Dual-material construction provides the ultimate impact protection
- Beveled edges protect your screen when your phone lays flat
- Internal core helps absorb impact and dissipate shock.
- Retains access to all ports, buttons, and the camera.
- Slim, stylish design
- Easy to install
Description
The OtterBox SYMMETRY SERIES case features the advanced impact protection you've come to expect from OtterBox integrated with a slim and stylish design. With dual-material construction, your mobile devices will receive the benefits of a hard polycarbonate exterior and a rubber impact-absorbing interior. It's hard to believe that the OtterBox SYMMETRY Case provides all this incredible protection while still being purse and pocket-friendly. With beveled edges to protect your screen while your mobile device lays flat and easy-to-install one-piece design, the Symmetry case does it all!
Model Compatibility: Apple iPhone XS Max
Dimensions (Overall): 1.0 inches (H) x 4.0 inches (W) x 7.0 inches (D)
Weight: .22 pounds
Electronics Condition: New
IP rating: IP68
Package Quantity: 1
Material: Aluminum
Battery: No Battery Used
Warranty: 90 Day Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 1003055274
UPC: 660543473602
Origin: made in the USA
The above item details were provided by the Target Plus™ Partner. Target does not represent or warrant that this information is accurate or complete. On occasion, manufacturers may modify their items and update their labels.
We recommend that you do not rely solely on the information presented. If you have a specific question about this item, you may consult the item's label, contact the manufacturer directly or call Target Guest Services at 1-800-591-3869.
If the item details aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 7 inches length x 4 inches width x 1 inches height
Estimated ship weight: 0.22 pounds
item ships from third party seller: A4C
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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2.4 out of 5 stars with 18 reviews
3 out of 5 stars
24 November, 2021
originally posted on otterbox.com
Has done the job...so far.
I bought this about a month ago and it scratches very easily. It looks like I have had it for years. Not sure how well it protects because I have been a lot more careful with it (not letting my kids hold it). I loved my defender case but decided I wanted something a little less bulky so I went with this one. Not sure if I’m happy with my choice.
1 reply from Customer Service Team team - 4 years ago
We're sorry to hear of all the scarring that's taken hold of your most recent Otter experience with the Symmetry Series Clear Case. The degree to which such things occur is generally a result of the types of materials the case comes into contact with and the amount of force involved, though it certainly doesn't sound like you've been too rough on it. Let's take things from the top with a brand-new warranty replacement to make sure your iPhone is looking sharp while covered for safekeeping going forward. You can set things in motion using the link below, or feel free to give us a call at 1-855-688-7269 and we'll be glad to help! https://www.otterbox.com/en-us/warranty-claim Best, OtterBox Customer Service Team
3 out of 5 stars
20 May, 2021
originally posted on otterbox.com
It grows ears
I've had two, soon to be three of these cases in the span of 2.5 years. I love the Stardust, the shimmer in it is gorgeous, but the longer it stays on my phone, things happen. The soft rubbery part that goes over the controls on the sides, starts to idk, open. It has happened to BOTH cases I have had.
1 reply from Customer Service Team team - 5 years ago
Hi there! We're sorry to see that your Symmetry Series cases have been getting stretched out! That's certainly unusual, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and would be more than happy to replace your case. Give us a ring at 1-855-688-7269, and we can get you taken care of with a warranty claim. Best, OtterBox Customer Service Team
2 out of 5 stars
24 June, 2019
originally posted on otterbox.com
Not what I expected from image
Very light case. It has a shiney, flat finish. The picture looks like a matte finish with raised and possibly rough surface. Not at all. The Spiderman case is so much cooler than this one. Too bad.
1 reply from Customer Service Team team - 6 years ago
Hi Mom of two, We're so sorry Tony Stark failed to impress you this time around! Our products are well represented by the pictures provided, but with different computer and smartphone displays, some details may be skewed. We apologize for any confusion. We're always looking to improve our products, so we'd love to hear more about your experience with this case so we can pass it along to our design team. Please feel welcome to give us a call at 1-855-688-7269 and we'd be happy to chat! Cheers, OtterBox Customer Service Team
3 out of 5 stars
17 March, 2019
originally posted on otterbox.com
Good case
I am very happy with my purchase, the case is really pretty and thin which was I was looking for. I have dropped my phone and the case did its job protecting my phone, although I already have a small crack in the phone case itself. I am also a little disappointed in how easliy the phone case got scratch up in the back. But overall good, I would recommend to everybody.
1 reply from Customer Service Team team - 7 years ago
Hi Nerissaprefontaine, Yikes! It's certainly disheartening to see this Symmetry series crack under pressure, but not to worry - our awesome Otters are ready to restore your epic protection with a quick warranty claim. Don't hesitate to drop them a line at 1-855-688-7269, and they'll hook you up with a stylish new replacement before you know it! Cheers, OtterBox Customer Service Team
3 out of 5 stars
22 January, 2019
originally posted on otterbox.com
Clear=dingy
The cash says scratch resistant, but the back of the case looks as if a cat and their cows for a hold of it just from regular usage. the sides of the case began to turn a dingy-dirty color quickly. I just decided to order an all Black otter box.
1 reply from Customer Service Team team - 7 years ago
Hi Asha, Sorry to hear that this Symmetry series looks like it belongs on a farm! While cosmetic complications shouldn't affect the protective abilities of the case itself, we totally understand why this would be disappointing. We know that you've found an alternative solution that works better for you, but if you'd like to clean things up with this clear Symmetry, our friendly Otters will be happy to help with a warranty claim. Just give them a call at 1-855-688-7269, and they'll send over a spotless new replacement as soon as possible! Best, OtterBox Customer Service Team
1 out of 5 stars
7 January, 2019
originally posted on otterbox.com
Symmetry series clear case for iPhone XS Max
SUCKS! I bought this case be it advertised “scratch resistant” it’s a lie! It’s all scratched up. Wates Of money!
1 reply from Customer Service Team team - 7 years ago
Hi Jax13, We sincerely apologize that this Symmetry series did not entirely meet expectations so far! Our cases are not necessarily designed to be indestructible so much as they are intended to absorb the brunt of any impacts that would otherwise jeopardize your phone. While the case protects your device from scratches, the Symmetry exterior itself may receive some battle scars in the process. Not to worry - we have a pretty awesome warranty for just such occasions! Feel free to call our awesome Otters at 1-855-688-7269, and they'll be happy to hook you up with a replacement case! Warmly, OtterBox Customer Service Team
3 out of 5 stars
31 December, 2018
originally posted on otterbox.com
Very difficult to put
I had so much trouble putting the case on. I guess mine is faulty piece as the videos on YouTube showing demo looked pretty easy
1 reply from Customer Service Team team - 7 years ago
Hi Gsry0805, We so apologize that the application for this Symmetry ended up being harder than you expected! Going forward, keep in mind that our friendly Otters are always available to help with the case installation process. Just give them a call at 1-855-688-7269, and they'll be able to walk you through the best procedure in no time at all! Best, OtterBox Customer Service Team
3 out of 5 stars
19 December, 2018
originally posted on otterbox.com
Ok Purchase
I purchased this case for a new iPhone XS Max. The case is nice and snug and fits the phone perfectly. I am a little disappointed how scratched up the case is after one week of regular use, on and off the table or in and out of my pocket. I have not dropped the phone so that is not the cause of the scratches.
1 reply from Customer Service Team team - 7 years ago
Hi iPhone User, We're sorry to hear your iPhone Xs Max Symmetry case is scratched. We'd love to help repair your OtterBox with a brand new warranty replacement, just give us a quick call at 1-855-688-7269. Happy Holidays, OtterBox Customer Service Team
2 out of 5 stars
24 November, 2018
originally posted on otterbox.com
Not happy
I bought this case a few weeks ago, and at first, I was very happy with it, but it’s already filled with scratches and looks bad. And I haven’t dropped it or done anything other than usual. I’m very sad about it.
1 reply from Customer Service Team team - 7 years ago
Hey Rikki24, We're so sorry to hear that this Symmetry series is causing feelings of heartache! Not to worry - our Otter doctors are ready to step in and save the day with a warranty claim. Please feel welcome to give them a call at 1-855-688-7269, and they'll send you a healthy new replacement case in no time at all! Best, OtterBox Customer Service Team
3 out of 5 stars
25 October, 2018
originally posted on otterbox.com
Really durable case!
I bought this case a few weeks ago and I am highly satisfied. However, it does scratch VERY easily which is okay but kind of annoying :)
1 reply from Customer Service Team team - 7 years ago
Dear emmalove, Thanks for being such a fan and friend of OtterBox! We apologize that this Symmetry series seems to be retaining some tough scratches while on the job, and our friendly Otters would love to smooth things over with a warranty claim. Don't hesitate to call them up at 1-855-688-7269, and they'll be absolutely delighted to further assist you! Best, OtterBox Customer Service Team
2 out of 5 stars
13 October, 2018
originally posted on otterbox.com
Not what I expected
Unfortunately easy to scratch and then it looks everything but “clear”
1 reply from Customer Service Team team - 7 years ago
Hey Andre, Sorry to see that this Symmetry series has run into some cosmetic complications! While these surface-level scars won't necessarily diminish the protective abilities of the unit itself, we certainly understand why you would want your clear case to stay clear. Please feel welcome to call our stylish Otters at 1-855-688-7269, and they'll gladly get you into a sleek new replacement case! Best, OtterBox Customer Service Team
3 out of 5 stars
13 October, 2018
originally posted on otterbox.com
Scratches easy
After using for 2 days, it’s beyond scratched up. I don’t use my phone heavily. Just placed it in my work desk a few times and wireless charger and I stopped using after 2 days because of how ugly it got.
1 reply from Customer Service Team team - 7 years ago
Hey Joshacuellar, Our apologies that this Symmetry series just hasn't been holding up to the challenge lately! Our tough Otters would love to set you up with a resilient new replacement, so please feel free to give them a call at 1-855-688-7269. They'll get a warranty claim rolling in no time at all so that you can enjoy sleek security as soon as possible! Best, OtterBox Customer Service Team
3 out of 5 stars
8 October, 2018
originally posted on otterbox.com
Great case
I have used otterbox cases for most of my iPhones over the years and I have to say that they offer great protection while maintaining the sleek design of the phone. I have recently purchased the otterbox clear symmetry case for the iPhone Xs Max. The case is great and does the job at protecting the phone. The reason for the three star review is that it scratches incredibly easier than any other otterbox case that I have, and after only a couple of days of light use the back of the case had multiple scratches, which being clear make them increadibly easy to see against the new phone. So overall great case just a shame about its durability scratch wise considering it’s cost.
1 reply from Customer Service Team team - 7 years ago
Hi Connor42, While it's great to hear that this Symmetry series is successfully keeping your iPhone safe, we apologize that it has received a few intense scratches in the process! These cosmetic casualties won't necessarily impact the protective abilities of the case itself, we completely understand why this would be disappointing. Please feel welcome to give our stylish Otters a brief call at 1-855-688-7269, and they'll gladly dress up your device with a brand-new warranty replacement. Your iPhone will be showing off again in no time at all! Sincerely, OtterBox Customer Service Team
2 out of 5 stars
29 September, 2018
originally posted on otterbox.com
Disappointing..
First off, it’s a SUPER snug fit. Took about five minutes of my brawny husband to muscle it in. I assume the phone got scratched in the process, but I don’t want to attempt to remove the case to check. I expect that when I upgrade my phone again next year, it will be sent in with the case still attached. I was also excited for a totally clear case to show off my new gold iPhone Xs Max. However, the edges of this case are not perfectly clear, but are more of a textured, cloudy looking clear. Bummer, since the edges of the new gold phone is what I was especially excited to show off. But in this case, you can barely see it. First time I’ve been disappinted in an Otterbox product. I’ll keep it, mainly because I’m not sure I can get it off my phone to return it. Oh well, hopefully it will keep my phone safe at the very least...
1 reply from Customer Service Team team - 7 years ago
Hi Jessie31, We apologize that this Symmetry series proved to be a little tougher than you expected! We intentionally design the Symmetry to tightly hug the device in order to provide maximum drop protection. For future reference, our friendly Otters are always available to assist with case application. Additionally, feel free to utilize the link below, which provides an installation video for the Symmetry series. This visual guide should offer a few helpful tips to get that case on and off without a struggle! As for the clear design, we'll gladly pass your thoughts along to our product design team for future consideration. If you have any further inquiries, please feel free to reach out to us at 1-855-688-7269, and we'll always do what we can to help out! https://www.youtube.com/watch?v=aCf0nx42OFk Sincerely, OtterBox Customer Service Team
2 out of 5 stars
29 September, 2018
originally posted on otterbox.com
Easily scratches
Bought for my XS Max but already has quite a few scratches on the Back. Material is good protection as you would expect from otterbox but really susceptible to scratches. Not impressed so far and will probably have to change to another case soon
1 reply from Customer Service Team team - 7 years ago
Hey there Banman, We're so sorry to hear that this Symmetry series has retained a few scratches and is causing you to lose confidence in the case! While cosmetic damage does not necessarily impact the protective components of the unit itself, we completely understand why this would be disappointing. Please feel welcome to call our awesome Otters at 1-855-688-7269, and they'll be happy to hook you up with a sleek, new warranty replacement! Your iPhone will be showing off its style again in no time! Sincerely, OtterBox Customer Service Team
2 out of 5 stars
28 September, 2018
originally posted on otterbox.com
Eh...
I really love the protection otterbox gives my phone- but this is second time I’ve purchased this particular case (symmetry clear) and just a few days pass- the back is SO SCRATCHED and I’m not careless with my phone at all. Few weeks pass and the rubber-like material on the sides turns from a nice clear to an UGLY greenish color. I gently rinse and wash this case once a week and still discolors
1 reply from Customer Service Team team - 7 years ago
Hey Wjg3, We're so sorry to hear that this Symmetry series is suffering from some greenish gunk! Our Otter medics would love to take a closer look at what's going on to come up with a proper diagnosis, so please feel free to call them at 1-855-688-7269. They'll gladly get you back on track to healthy protection in no time at all! Best, OtterBox Customer Service Team
1 out of 5 stars
28 September, 2018
originally posted on otterbox.com
Not cllear
I the picture showed clear it was sparkly do not like it at all I ordered clear RIPOFF
1 reply from Customer Service Team team - 7 years ago
Hi Burt, We certainly apologize that this Symmetry series didn't exactly turn up like you expected! While we do our best to display the most accurate representations possible of our case designs online, unfortunately, certain displays and monitors can sometimes portray things differently. If you're definitely feeling averse to sparkles, our friendly Otters will be happy to process a return and then help you find the case of your dreams. Just give them a ring at 1-855-688-7269, and they'll gladly further assist you with this! Best, OtterBox Customer Service Team
1 out of 5 stars
28 September, 2018
originally posted on otterbox.com
Extremely tight
Really tight can’t even take it off, hard to put on aswell
1 reply from Customer Service Team team - 7 years ago
Hey Karol, We apologize that this Symmetry series is having trouble finding the perfect fit with your iPhone Xs Max! Not to worry - our heroic Otters are here to help with all things installation! To start, feel free to check out the link below to watch an application video that we made for the Symmetry. This visual guide should offer step-by-step instructions on taking the case on and off. If you have any additional questions, please feel welcome to call our awesome Otters at 1-855-688-7269, and they'll be happy to provide any further assistance! Best, OtterBox Customer Service Team
3 out of 5 stars
28 September, 2018
originally posted on otterbox.com
Turns yellow after 2-3 months of use
Had this clear case on the iPhone X (2017) and it turned yellow pretty quickly. Since the case is a combination of clear rubber and clear plastic. Only the rubber around the edges of the phone got yellow. The back of the case is clear plastic and didn’t yellow. Just something to think about before you buy this case. I bought this symmetry clear case again for the iPhone Xs Max because I love showing off the color of the phone and it provided great protection from my experience with the iPhone X symmetry clear case. I dropped that phone from high and low and never ever saw damage. I just wish the case wouldn’t yellow so fast and I expect this to happen to this iPhone Xs Max case in the near future seeing as it’s the same exact symmetry clear case as last years just bigger. A worthy note, they did change the click-i-ness of the buttons on this iPhone Xs Max case. They are now much easier to press. Last years buttons on the symmetry clear case for the iPhone X was super stiff and almost impossible to adjust volume.
1 reply from Customer Service Team team - 7 years ago
Hey jeremy2994, We're thrilled to hear that you're loving the easy-to-press buttons on this new Symmetry series design! While the stiff buttons on older generation cases typically tend to relax after time and use, we figured we might as well make it easier right off the bat! As for the yellowing, we sincerely apologize that your past case was looking a little sun-kissed near the end of its time. While these cosmetic complications don't affect the protective abilities of the unit itself, we're still more than happy to set you up with a sleek new warranty replacement. Just give our friendly Otters a call at 1-855-688-7269, and they'll always be delighted to help out! Sincerely, OtterBox Customer Service Team