OtterBox SYMMETRY SERIES Case for Apple iPhone 12 Pro Max - Moon Walker Graphic (77-65779) - New

Nasty discoloration, delamination of those edges, and power button problems aren't quite what we had in mind for time spent with the Symmetry Series Clear Case, and we're very sorry to hear that things have gone sideways on multiple fronts. Sounds like you'd perhaps had similar issues with a previous case as well, but we're confident the third time will be the charm! Just ping our friendly Otters via the link below or at 1-855-688-7269 and we'll be glad to help get things back on track with a brand-new warranty replacement that is sure to be in it to win it for the long haul! https://www.otterbox.com/en-us/warranty-claim Best, OtterBox Customer Service Team

We're disappointed to hear your Symmetry Series Clear Case has been stricken with such cosmetic complications as well, but not to worry—we are on the case! Just ping our handy Otters at 1-855-688-7269 or through the link below, and we'll be glad to help get things cleared up and smoothed out with a brand-new warranty replacement that is sure to stand the aesthetic test of time! https://www.otterbox.com/en-us/warranty-claim Cheers, OtterBox Customer Service Team

Sorry to hear about the crazy cosmetic complications your current Symmetry Series is struggling with, but it won't be a problem for our handy Otters to help smooth things out and clear 'em up with a brand-new warranty replacement for a fresh start! Just ping us via the link below or at 1-855-688-7269 and we'll be glad to get one in the works! https://www.otterbox.com/en-us/warranty-claim Best, OtterBox Customer Service Team

We're sorry to hear your Symmetry Series Case has suffered from such cosmetic complications—especially after just a few short months on the job. If soap and warm water aren't doing the trick then let's spruce things up with a brand-new warranty replacement to make sure your iPhone will be looking sharp while covered for safekeeping going forward! https://www.otterbox.com/en-us/warranty-claim Best, OtterBox Customer Service Team

Hi, Kelsi! We're sorry to hear about your troubles with the button on your Symmetry Series case! That's certainly unusual, and we'll be sure to let our design team know about your troubles. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started. Best, OtterBox Customer Service Team

We're sorry to hear that you and your girlfriend are having some Otter struggles, but not to worry—we are on the case! Just give us a quick call at 1-855-688-7269 and we'll be glad to help with some brand-new warranty replacements that we trust will fit perfectly and be better able to retain their natural clarity! Have a great day! OtterBox Customer Service Team

Awesome to know that Otter glitter initially looked great with your gold iPhone, though we were certainly sorry to hear of the decline to dingy over the following months. Fortunately, we've got a fantastic warranty that will spruce things right back up with a brand-new warranty replacement! Feel free to set things in motion using the link below, or give us a call at 1-855-688-7269 and we'll be glad to help with that! https://www.otterbox.com/en-us/warranty-claim Best, OtterBox Customer Service Team

Hi there! We're sorry to hear that your Symmetry Series case isn't clear anymore! That's certainly unusual, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your warranty claim started. Best, OtterBox Customer Service Team

Hi, Harry! We're sorry to hear about any confusion with your recent Symmetry Series purchase! Keep in mind, while that case can charge on the MagSafe charger, it isn't designed for optimal performance with all MagSafe accessories. If you're interested in a clear case that is made for MagSafe, we'd suggest checking out our Symmetry Series+ with MagSafe here: https://www.otterbox.com/en-us/iphone-12-pro-max/symmetry-series--clear/77-83288.html#prefn1=featuresRefinements&prefv1=Made+for+MagSafe&start=1 Best, OtterBox Customer Service Team

Although protection is always our top priority, we totally get how important it is that your iPhone stays looking sharp while covered for safekeeping! We're sorry things have gone aesthetically sideways with your current Symmetry Series Case, Oscar, but it won't be a problem for our handy Otters to help clear things up for the long haul with a brand-new warranty replacement! Just set things in motion by following the link below, and we'll take it from there! https://www.otterbox.com/en-us/warranty-claim Best, OtterBox Customer Service Team

Hi there! We're sorry to hear about your frustration with your Symmetry Series case! We're bummed to hear that you returned your case, but if you decide to give us another shot in the future, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move clockwise, and insert the bottom right corner of the phone into the corresponding corner of the case, so that the right side of the phone is installed in your OtterBox. After, apply pressure to the bottom left corner then the top left corner. To remove the case, simply do these steps in reverse! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269, and we can get you taken care of. Best, OtterBox Customer Service Team