A: Hi Adriana. Thank you for reaching out. For specific guidance on consuming certain products and other dietary questions, please consult with a health care provider. Thank you. -Riley with Pacific Foods

A: Hi Deb. Although we would like to help, since we are not healthcare professionals, we are not equipped to determine if our products would meet individual dietary needs. We recommend that you provide the specific nutrition list from the label on the package to your health care professional, who can best determine if the product fits your needs. We hope this is helpful. -Riley with Pacific Foods

A: Hi there. Please give our consumer affairs team a call at 800-668-3172 so we can help. Thank you. -Riley with Pacific Foods

A: Hi there. Thank you for your inquiry. Please give our consumer affairs team a call at 800-668-3172 so we can help and learn more. Thank you. -Riley with Pacific Foods

A: Hi Smilachicago. We appreciate your question. The dextrose used in our broth and bone broth comes from organic corn. We hope this is helpful. -Riley with Pacific Foods

A: Yes, our Organic Bone Broth contains onion.

A: Thank you for your question. Our bone broths go through a flash-heating step before being packed into the carton. This flash-heating process is at very high heat and is done to sterilize the product. Because that step is done at such a high heat, the collagen and other proteins present in our bone broth go through a process known as denaturation. It is this process that relaxes the protein and keeps it from congealing. At this time, we haven’t tested our bone broth specifically for collagen, however, we try to cook our bone broth the way you would at home – over low heat and for long hours to let the collagen and protein-rich parts break down to create a bone broth that is packed full of nutrients.

A: Thanks for reaching out! The chickens are both grass fed and grain fed, the product is also pasteurized.