PETER THOMAS ROTH Water Drench Hyaluronic Cloud Hydra-Gel Eye Patches - 60ct - Ulta Beauty
$33.60 reg $56.00
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Guests are saying
The eye patches have garnered mixed feedback from guests, with many praising their hydrating and cooling effects, while others express disappointment over recent formula changes that resulted in dryness and irritation. Guests appreciate the soothing sensation and the ability to reduce puffiness and fine lines, making them a popular choice for a refreshing skincare routine. However, concerns about the new texture and effectiveness have led some to seek alternatives.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.3 out of 5 stars with 276 reviews
50% would recommend
4 recommendations
1 out of 5 stars
16 May, 2026
originally posted on peterthomasroth.com
Avoid!
I bought these patches a few months ago now from another retailer. They’ve damaged my skin barrier under my left eye beyond repair, my eye has been swollen and red for months now, and no creams nor any treatment is making it go away. I get married in 8 weeks, and this is exactly what I don’t need! I haven’t changed my skin routine in years but thought I’d give these a go to help brighten my under eye, what a mistake that was. Do not buy these patches unless you want a damaged skin barrier and swollen eyes. They’re awful and the price they’re charging for these is ridiculous.
1 reply from CS team - 2 months ago
We are so sorry for your experience. If you haven't already, please discontinue use of the product. To help relieve discomfort, you may use cold compresses on the affected area. Someone from our team will contact you today.
1 out of 5 stars
28 March, 2026
originally posted on http://www.ulta.com
WHY change perfection???
These gave changed!!!!!! Ive used these mearly every day for 2-3 yrs and the last batch i got were torally different. The patch itself is thicker and textured. They are almost completely dry. I keep flipping the container and taking them off the bottom just to get a bit of moisture on them. Why oh why did yog change them?! This was the only thing that helped my puffiness, bags and soothed the eye area in the mornings. Probably one of my favorite beauty items in my 42 yrs of life. I woukd have putchased forever but now have to search elsewhere. I just purchased anothef hoping I'll luckily get an old container while i search for a different brand. So sad
2 out of 5 stars
18 March, 2026
originally posted on peterthomasroth.com
Product has changed
I've used these for years and loved them! However, I just received a new order and, as others have noted, they have unfortunately changed. The pads are thicker, dry and they are not moisturizing at all. So disappointed and will have to find a new product.
1 reply from CS team - 4 months ago
Thanks for reaching out. We're sorry your expectations have not been met. When you can, would you provide the batch code listed on the bottom of the product? It's a 4-5 digit code containing both numbers and letters. We're happy to review this with our production team.
3 out of 5 stars
18 March, 2026
originally posted on peterthomasroth.com
WHY DID YOU CHANGE THEM
WHY?!?!?! I’ve used these every single day for years. I was dreading the day they would change & lo and behold they did. Why would you change perfection? The patches are so different. Thicker and don’t seem to absorb the product. I keep having to try to get a pair from the middle of the stack and flipping the jar. The top ones are dry. Change them back!!!!!!!!
1 reply from CS team - 4 months ago
Thanks for reaching out. We're sorry your expectations have not been met. When you can, would you provide the batch code listed on the bottom of the product? It's a 4-5 digit code containing both numbers and letters. We're happy to review this with our production team.
5 out of 5 stars
16 March, 2026
originally posted on http://www.ulta.com
NIGHT ROUTINE
I ABSOLUTELY love these eye patches! I paired it with PR water drench cloud moisturizer at night! Sleep with them and wake up looking so rejuvenated and refreshed!
1 out of 5 stars
18 January, 2026
originally posted on http://www.ulta.com
Change in formula
So dissapoointed. These were my favorite eye patches! Whatever change they made recently is not it. 😒
1 out of 5 stars
14 January, 2026
originally posted on http://www.ulta.com
Not the same!
These eye patches were amazing before they changed them. They are now almost stiff, offer little hydration, and start stinging after a few minutes. Please bring back the old formula!
1 out of 5 stars
8 January, 2026
originally posted on http://www.ulta.com
Burns Sensitive Skin
I tried the patches 6 different times, i really wantes it to work. Each time, the burning was unbearable. I kept it on for 10 min once, and my face was red for hours. I know they had burning lawsuit but omg i didnt think it would happen to me. DONT BUY.
2 out of 5 stars
4 January, 2026
originally posted on http://www.ulta.com
New formula NOT good
The old formula provided a lot of moisture, but now they are almost completely dry. I've used these eye patches for nearly 2 years, but will no longer be purchasing.
2 out of 5 stars
30 December, 2025
originally posted on http://www.ulta.com
Reformulated
I am pretty sure that this product has been reformulated and now offers literally no moisture
1 out of 5 stars
26 December, 2025
originally posted on peterthomasroth.com
(no review title)
They changed the formula . These now burn and have a completely inflexible texture to them
1 reply from CS team - 7 months ago
Thank you for sharing your feedback. We are so sorry for your experience. Someone from our team will reach out to you today.
1 out of 5 stars
23 December, 2025
originally posted on http://www.ulta.com
Unfortunately burned my eyes instantly
Immediately after puttin them on they burned my skin. Of course it's a personal reaction but be careful!
1 out of 5 stars
Thumbs down graphic, would not recommend
17 June, 2025Verified purchase
Very disappointed
Very dry I even left them upside down and it helped a little used them all before I gave my review I usually use the Stella and grace I believe there called there cheaper and in my opinion much better for as much as you pay for these I got no results !!!
5 out of 5 stars
3 May, 2025
originally posted on peterthomasroth.com
Cooling, Soothing, De-Puffing
These are so refreshing and really quick to depuff my under eyes. When I first tried them I assumed I’d like them- But less than the 24k I had been loving for years. Surprisingly, with the lower price point, these might be my favorites! They are so cooling they feel like they’ve income Out of the fridge and feel so good. Must try.
1 out of 5 stars
22 April, 2025
originally posted on peterthomasroth.com
(no review title)
I have never been so disappointed in a product. I discovered Peter Thomas Roth a couple of years ago and love their moisturizers, and thought I struck gold when I saw their eye patches. Then they arrived. Sooo dry. Come on, PTR, where is that serum? The top pads were dry and very little serum and I thought when I got closer to the bottom there would be some serum but they just kept getting drier and drier. I can't believe what a waste of time and money these were, some serum, as advertised, would have been nice.
1 reply from CS team - 1 year ago
Thank you for sharing your feedback! We are sorry that your expectations were not met. We would love to connect with you and make things right. Please reach out to our Customer Service team at support@peterthomasroth.com for any product questions you may have. You can also book a complimentary video Skin Chat with a Peter Thomas Roth pro, who can recommend products that suit you and your unique skin concerns:peterthomasroth.com/skinchats2.html
1 out of 5 stars
Thumbs down graphic, would not recommend
5 March, 2025Verified purchase
Gave me a rash
I have a rash now, I don’t recommend…
5 out of 5 stars
16 January, 2025
originally posted on http://www.ulta.com
Relaxing!
I really love these hydragel patches! They feel very cold to the skin, which feels really nice. I definitely noticed that my lines were very hydrated. I love how it feels on the skin and the patches don't slide anywhere! The packaging is nice and the included spoon makes it very easy to separate the patches! You definitely get your bang for your buck with these patches as they will last you a really long time!!!
5 out of 5 stars
16 January, 2025
originally posted on http://www.ulta.com
They really work!
I received this product in exchange for my honest review. I really love these patches. I used both shapes on my crows feet and between my eyes. The eye patches are a little big for me and go over my hairline and brows but I was really surprised by the plumping effect it gave my skin! It doesn't completely get rid of all my fine lines but I didn't expect it to. It definitely did a great job at softening them. I would love this in a full face mask.
5 out of 5 stars
16 January, 2025
originally posted on http://www.ulta.com
Love it !
Thanks for this product in exchange for my honest review ! These things are amazing at softening under eye bags ! I work third shift, so mine are usually vicious, and these patches are chefs' kiss ! I would definitely recommend this for sure ! Go and get yours !
2 out of 5 stars
15 January, 2025
originally posted on http://www.ulta.com
No results
I used them few times. They are great and hydrating while they are on but i did not see any different results like no reduce puffiness, no reduce dark circles or fine lines.