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christmas-trees
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| Ceiling Height | Space Type | Recommended Tree Height |
|---|---|---|
| under 8 feet ceilings | tabletop, small room/space | 2 to 3 feet |
| under 8 feet ceilings | low ceilings | 3 to 5 feet |
| 8 to 9 feet ceilings | standard ceilings | 6 to 8 feet |
| 9+ feet ceilings | high ceilings | 8 to 9 feet |
| 10+ feet ceilings | vaulted ceilings/grand display | 10 to 12 feet |
A: This happened to me. You have to unplug the section and flip the plug. That got it to work for me!
A: I had this problem when I first put it together - to fix it, all you have to do is unplug the section and flip the prongs the other way when plugging in. It doesn’t look like the prongs should be any different but apparently they go a certain way when plugging in!
A: I had this issue as well. There is a flat side to the connector chords. Make sure when inserting the chords together the flat sides match. That fixed mine
A: I just purchased for my kids and same thing. I unplugged too part of tree from 2nd section and turned plug around and plugged back in and that worked!!!!
A: Hello Tree topper- We appreciate your interest in this Artificial Christmas Tree .yes — it’s not battery-powered. You’ll plug it into a wall outlet.- Auria
A: I had the same question. I couldn’t find one, so I’ll take the non-response as a no
A: Hello Ktalley83 - I’m so sorry you experienced that. We strive to provide a much better experience than what you’ve had. Please contact our specialists for assistance on this at 1-800-591-3869 between 7 a.m. - 8 p.m. CST. Hope this information helps! – Joe
A: I just had the same issue and undid each section and reconnected them one at a time and that worked for me!
A: Hi Guest - Thank you for reaching out. We would request you to get in touch with our guest services over phone (1-800-591-3869) or chat and they can check on all possible options for you. We appreciate your understanding. - Kris
A: Hello Riggy - Great choice! We appreciate your interest. Yes, this Pre-Lit LED Alberta Artificial Christmas Tree lights can set to white without any effects like blinking or fading. We know you'll love it. Happy shopping! - Zara
A: Yes it has lots of settings
A: Yes they are multiple options including solid color.
A: I just had the same issue and undid each section and reconnected them one at a time and that worked for me!
A: Hello Buddy0622 - Appreciate you reaching out to us! I am sorry to hear about your experience we would love to help you out. We have a return window for this item of 365 days from the date of purchase. If you need further assistance, please reach out to Guest Relations at 1-800-440-0680 and we will be happy to help! - Eram
A: Hello S Z - Thank you for your Interest! Yes, they are warm white lights. Have a great day! - Eram
A: Unplug the section and flip the prongs
A: Hello Guest - I’m so sorry you experienced that. We strive to provide a much better experience than what you’ve had. Please contact our specialists for assistance on this at 1-800-591-3869 between 7 a.m. - 8 p.m. CST. Hope this information helps! – Luke
A: Push the button on the petal until it is how you want the lights to be.
A: Hello Mlp - Thank you for your interest on - Pre-Lit LED Alberta Spruce Artificial Christmas Tree. Plug the tree in and turn on the power. Use the push-button control (usually located on the tree’s trunk or cord) to cycle through lighting modes. Hope this information helps. Happy shopping! - Rose
