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Q&A(15)

Q: Can you use this in the AM and PM every single day?

submitted by bb - 4 months ago
  • A: I use every single day head to toe. I previously had been using a 5% Eucerin Urea cream on my face for several years so the transition to the 10% was fine on my face but also just fine on my body. Zero issues.

    submitted byElizabeth - 3 months ago
  • A: We recommend starting by applying a few times a week and build until daily use.

    submitted byPrequel - 4 months ago
    Brand expert

Q: Can you use this on your face along with a retinol serum?

submitted by linam - 7 months ago
  • A: Yes! I use this before AND after I use my .1% Prescription Tretinoin. I have no issues.

    submitted byElizabeth - 3 months ago
  • A: Yes, you can use our Urea Moisturizer with a retinol serum, but we always recommend first patch testing the two together.

    submitted byPrequel - 7 months ago
    Brand expert

Q: Does this address keratosis pilaris skin concerns?

submitted by Anonymous - 21 days ago
  • A: Our Urea Milk has not been formulated or tested for KP. Stay tuned for new products in the future!

    submitted byPrequel - 20 days ago
    Brand expert

Q: Does this lotion help treat after shave bumps and ingrown hairs?

submitted by Merida - 2 months ago
  • A: You can include our Urea Advance Moisturizer in your routine. The urea helps lightly exfoliate and soften the skin, while ingredients like niacinamide and shea butter soothe and hydrate. It’s great for preventing shave bumps and ingrown hairs, and works well for mild cases too! Remember to patch test and to list to your skin!

    submitted byPrequel - 2 months ago
    Brand expert

Q: does this work well with oily skin types?

submitted by kam - 3 months ago
  • A: Urea Advance Relief is suitable for all skin types we recommend to patch to see if this right for you!

    submitted byPrequel - 3 months ago
    Brand expert

Q: It this safe for pre-teens to use on elbows and knees?

submitted by Yasmine - 3 months ago
  • A: Yes, this would be a perfect option to use on the elbows and knees for pre-teens.

    submitted byPrequel - 3 months ago
    Brand expert

Q: Is this product vegan?

submitted by Karen - 4 months ago
  • A: Yes, our Urea Moisturizer is Vegan.

    submitted byPrequel - 4 months ago
    Brand expert

Q: Can this product be used on freshly shaved legs?

submitted by AP - 5 months ago
  • A: Yes, sensitivity may very. We recommend patch testing to see how your skin will react and listen to your skin.

    submitted byPrequel - 5 months ago
    Brand expert

Q: Is this safe to use when breastfeeding?

submitted by RP - 6 months ago
  • A: Our Urea Moisturizer should be safe for use when pregnant or breastfeeding but we always suggest consulting with your doctor.

    submitted byPrequel - 6 months ago
    Brand expert

Q: Can I use this before a chemical sunscreen? Or mineral sunscreen?

submitted by OrlandoIsa - 6 months ago
  • A: You can use our Urea Moisturizer with either a chemical or mineral sunscreen. We recommend applying you sunscreen as your final skincare step (after our Urea Moisturizer).

    submitted byPrequel - 6 months ago
    Brand expert

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