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Q&A(14)

Q: Can you use this in the AM and PM every single day?

submitted by bb - 2 months ago
  • A: I use every single day head to toe. I previously had been using a 5% Eucerin Urea cream on my face for several years so the transition to the 10% was fine on my face but also just fine on my body. Zero issues.

    submitted byElizabeth - 1 month ago
  • A: We recommend starting by applying a few times a week and build until daily use.

    submitted byPrequel - 2 months ago
    Brand expert

Q: Can you use this on your face along with a retinol serum?

submitted by linam - 5 months ago
  • A: Yes! I use this before AND after I use my .1% Prescription Tretinoin. I have no issues.

    submitted byElizabeth - 1 month ago
  • A: Yes, you can use our Urea Moisturizer with a retinol serum, but we always recommend first patch testing the two together.

    submitted byPrequel - 5 months ago
    Brand expert

Q: does this work well with oily skin types?

submitted by kam - 1 month ago
  • A: Urea Advance Relief is suitable for all skin types we recommend to patch to see if this right for you!

    submitted byPrequel - 1 month ago
    Brand expert

Q: It this safe for pre-teens to use on elbows and knees?

submitted by Yasmine - 2 months ago
  • A: Yes, this would be a perfect option to use on the elbows and knees for pre-teens.

    submitted byPrequel - 2 months ago
    Brand expert

Q: Is this product vegan?

submitted by Karen - 3 months ago
  • A: Yes, our Urea Moisturizer is Vegan.

    submitted byPrequel - 3 months ago
    Brand expert

Q: Can this product be used on freshly shaved legs?

submitted by AP - 4 months ago
  • A: Yes, sensitivity may very. We recommend patch testing to see how your skin will react and listen to your skin.

    submitted byPrequel - 4 months ago
    Brand expert

Q: Is this safe to use when breastfeeding?

submitted by RP - 4 months ago
  • A: Our Urea Moisturizer should be safe for use when pregnant or breastfeeding but we always suggest consulting with your doctor.

    submitted byPrequel - 4 months ago
    Brand expert

Q: Can I use this before a chemical sunscreen? Or mineral sunscreen?

submitted by OrlandoIsa - 4 months ago
  • A: You can use our Urea Moisturizer with either a chemical or mineral sunscreen. We recommend applying you sunscreen as your final skincare step (after our Urea Moisturizer).

    submitted byPrequel - 4 months ago
    Brand expert

Q: does this work under makeup?

submitted by jenni - 5 months ago
  • A: Yes! You can absolutely use our Urea Moisturizer, prior to makeup application.

    submitted byPrequel - 5 months ago
    Brand expert

Q: Is it tested on animals?

submitted by Ddipas - 5 months ago
  • A: No, no Prequel products are tested on animals.

    submitted byPrequel - 5 months ago
    Brand expert

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