Costway Modern Modular L-shaped Sectional Sofa w/ Reversible Chaise & 2 USB Ports Grey
$899.99 reg $2,599.99
Sale save $1,700.00 (65% off)
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4.8 out of 5 stars with 16 reviews
design: 1 out of 5
ease of assembly: 1 out of 5
quality: 1 out of 5
value: 2 out of 5
0% would recommend
1 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
10 December, 2025Verified purchase
(no review title)
eplacement Instead of Return Hello, I recently purchased a sofa from Target online. While the delivery was on time, all of the back cushions arrived completely flattened and defective. This clearly reflects a quality issue. I contacted customer service and was instructed to return the entire sofa. Unfortunately, this is not a reasonable solution for me. The sofa was delivered to a second floor and has already been fully assembled. I do not have the physical ability or the help necessary to disassemble and carry this large item back for return. Given that the issue is only with the back cushions, I am requesting a replacement of the defective cushions instead of returning the entire sofa. This would be the most practical and fair resolution. I am very disappointed with the quality of this purchase and hope Target will make this right without placing an unrealistic burden on the customer.