Amazfit Helio Strap Fitness Tracker Wristband, 24/7 Activity and Sleep Tracker with Heart Rate, 10 Days Battery, 27 Sports Modes - Black
$99.99
In Stock
Add plans or services
Make your selection before adding to cart
2 Year Wearables Protection Plan with Accidents Coverage ($75-$99.99) - Allstate
$20.00
Eligible for registries and wish lists
At a glance
About this item
Additional product information and recommendations
Related Categories
Guests are saying
The Amazfit Helio Strap is a versatile fitness tracker that offers impressive features such as accurate health metrics, long battery life, and a comfortable design. Guests appreciate its lightweight feel and user-friendly app, which provides valuable insights into sleep and activity. However, some users have experienced durability issues and challenges with customer service. Overall, it serves as a great alternative for those seeking a reliable fitness tracker without subscription fees.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.3 out of 5 stars with 126 reviews
quality: 2.82 out of 5
value: 2.94 out of 5
36% would recommend
19 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
8 October, 2026Verified purchase
Garbage! Do not buy!
It worked for a few months then stopped processing updates. It kept saying to delete watch faces to download the update. My band doesn’t have a screen. Customer service is totally worthless. Multiple emails and no response. Their customer service reps are always magically busy and never return a call. Don’t waste your money. Terrible product. Terrible company. Would make a good class action lawsuit for faulty products and misleading warranty.
From Amazfit team
We’re sorry to hear about your experience with the Helio Strap and the difficulty you’ve had with updates and reaching our support team. We understand how frustrating it is to receive an error about deleting watch faces on a device that doesn’t have a screen. This is not the experience we want our customers to have. We’d appreciate the opportunity to look into the update issue and your previous support requests. Please contact our support team at support.na@amazfit.com or call 1-888-826-2934, Monday–Friday, 6:00 AM–5:00 PM Pacific Time, so we can further assist you. Thank you for bringing this to our attention. Michael | Amazfit Support
1 month ago
1 out of 5 stars
Thumbs down graphic, would not recommend
2 October, 2026Verified purchase
Bad
It broke after 6 weeks of use. Not covered by warranty. Waste of money. Not durable.
From Amazfit team
Thank you for sharing your feedback. We’re very sorry to hear that your Helio Strap broke after only six weeks of use. We understand how frustrating that experience must be, especially when you expected it to be durable for everyday use. We’d like the opportunity to review your case and see how we can help. Please contact our support team at support.na@amazfit.com with your proof of purchase and details of the issue. Our team can review the warranty coverage and available options for your specific case. We appreciate you bringing this to our attention and apologize for the frustration. Michael | Amazfit Support
1 month ago
2 out of 5 stars
25 September, 2026Verified purchase
Solid product if it didnt break
I liked it for the 2 weeks it was working! Just completely stopped working after 2 weeks of having it.
From Amazfit team
We’re sorry to hear that your Helio Strap stopped working after only two weeks. We understand how disappointing that must be, especially after having a positive experience with it initially. We’d appreciate the opportunity to look into this and help make it right. Please contact our support team at support.na@amazfit.com with your order information, and we’ll be happy to review the issue and assist you with the next steps. Michael | Amazfit Support
2 months ago
3 out of 5 stars
15 September, 2026Verified purchase
(no review title)
It’s works well but a huge shortcoming is the lack of band switching options. I have been trying to look for a silicone band for this model and there isn’t one. It has this body odour absorption that over months becomes strong. This is a shared experience for me and my friends(we all started it together as a starting point for our fitness journey). Please consider buying models that they sell silicone bands for!
From Amazfit team
Thank you for sharing your feedback! We’re glad to hear the Helio Strap has been working well for you and your friends. For additional band options, the Helio Strap is compatible with any 22mm quick-release style silicone watch band, so you can easily switch to a silicone band that better suits your preferences and is easier to clean. We appreciate you sharing your experience and feedback, and we’ll continue working to provide more options for our customers! Michael | Amazfit Support
2 months ago
2 out of 5 stars
Thumbs down graphic, would not recommend
22 August, 2026Verified purchase
(no review title)
Worked great for three months. Won’t connect to my phone now. It is absolutely useless.
From Amazfit team
Thank you for sharing your experience, and we're sorry to hear your Helio Strap stopped connecting after three months. We understand how frustrating that can be, especially when the device was working well before. We'd like to help troubleshoot the connection issue and see if we can get your Helio Strap working again. Please contact our support team at support.na@amazfit.com or 1-800-595-0557, and we'll be happy to assist. Michael | Amazfit Support
3 months ago
5 out of 5 stars
Thumbs up graphic, would recommend
12 August, 2026Verified purchase
(no review title)
Excellent fitness tracker, without a subscription!
5 out of 5 stars
Thumbs up graphic, would recommend
9 August, 2026Verified purchase
Better than Whoop
I love this thing. The velcro strap is nice. Doesn't have as many glitches as the Whoop. and no subscription fees. Far better in my opinion.
5 out of 5 stars
2 August, 2026
originally posted on us.amazfit.com
Very convenient product
The user experience has been very good. The app has a user friendly dashboard and all my data are easy to find. AI based auto tracking of activity is a good to have feature, but I only wish there was a physical button to start the activity, instead of opening the app. Maybe next version can incorporate GPS along with a physical button!
5 out of 5 stars
Thumbs up graphic, would recommend
28 July, 2026Verified purchase
Comfortable, affordable stats, no sub required, long batt life
This device is comfortable, water-resistant, slim and easy to pop out to change bands. I like that it does not require a monthly sub to get all the stats, though you can add one if you want to discuss your stats with their AI. A charge lasts 2 weeks, though I usually charge mine weekly, usually while I'm working at my desk. It has a vibration alarm that you can set which I find very usefull. The vibe wakes me up without any annoying noises and you just repeatedly tap the device and it will shut off. There is no snooze. The Zepp app is easy to navigate and you can log your meals easily with your voice. The app is really good at pulling the calories from the internet or wherever and is accurate. You can also set alerts for high a and low heart rate. It does not take your BP, but you can manually add it to track. I do mine weekly. I've found this device very usefull in tracking my stats before and during recent diet and activity changes. The cost is very reasonable as well. You can wear it pratically anywhere except scuba diving. I wear it in the shower and it's water resistant to a depth of 3 ft, if I remember correctly. Very happy overall.
1 out of 5 stars
Thumbs down graphic, would not recommend
13 July, 2026Verified purchase
Customer Service NIGHTMARE
It was great for a month, and then it stopped charging and working entirely. Customer service is an actual NIGHTMARE to deal with. I bought this watch in December, it stopped working in January and just TODAY (JULY 13th) I recieved a replacement from the company. I purchased insurance for my band as well, but was told this is specifically an Amazfit problem. I promise you it is not worth the headache to deal with them.
From Amazfit team
Hi there, Thank you for sharing your experience. We're very sorry to hear about the charging issue and the lengthy replacement process you encountered. We understand how frustrating it must have been to have your watch stop working after only a month of use and then experience delays while waiting for a resolution. Please know that this is not the experience we want for our customers. While warranty claims can sometimes require additional verification and processing, we recognize that the timeline you described is far from ideal. We appreciate your patience throughout the process and will share your feedback with our support team as we continue working to improve our service and response times. We hope your replacement device is working properly, and if you experience any further issues, please contact us at support.na@amazfit.com so we can assist you as quickly as possible. Michael | Amazfit Support
4 months ago
5 out of 5 stars
9 July, 2026
originally posted on us.amazfit.com
Amazfit Helio Strap
I enjoy wearing the Helio strap. It's lightweight and very comfortable. I appreciate the data collected and look forward to seeing my sleep results each morning. I'm happy the battery charge is lasting so long.
1 out of 5 stars
Thumbs down graphic, would not recommend
9 July, 2026Verified purchase
trash
makes scars on my skin, not acceptable, not usable, Target wont take it back if i do not travel 160 miles from Sarles, ND to Grand Forks to return it instore, doesnt matter that it is bough online
From Amazfit team
Hi Andrey, we're sorry to hear about your experience with the Helio Strap. It should be comfortable to wear, so if it's causing skin irritation, we recommend discontinuing use until the issue can be evaluated. Please contact our support team at support.na@amazfit.com, and we'll be happy to look into your concerns and discuss available options with you. Michael | Amazfit Support
4 months ago
5 out of 5 stars
6 July, 2026
originally posted on us.amazfit.com
The best product for athletes
I love it the best strap I have ever used, it's super useful for athletes like me, thank you to amazfit for making products like this.
5 out of 5 stars
5 July, 2026
originally posted on us.amazfit.com
Excellent Fitness Tracker with Great Insights
⭐⭐⭐⭐⭐ I’ve been using the Helio Strap for a while now, and I’m very impressed. The comfort is excellent—I can wear it all day and even while sleeping without any discomfort. The battery life is great, so I don’t have to worry about charging it frequently. The health and recovery insights are easy to understand and have helped me better track my workouts, sleep, heart rate, and overall recovery. The app is intuitive and provides useful data without feeling overwhelming. I also like that it works well for both everyday health tracking and more intense training sessions. Overall, the Helio Strap offers excellent value and has become an important part of my fitness routine. Highly recommended for anyone looking for a comfortable, reliable, and feature-rich fitness tracker.
5 out of 5 stars
5 July, 2026
originally posted on us.amazfit.com
Very affordable
Exactly as the description implies and it’s pretty affordable.
5 out of 5 stars
5 July, 2026
originally posted on us.amazfit.com
Great product
Overall good experience so far. Love the tracking features and good build
5 out of 5 stars
5 July, 2026
originally posted on us.amazfit.com
Love my Helio Strap
I’ve been using the Amazfit Helio Strap for 5 now, and it’s become a solid addition to my training routine, splitting time between weightlifting and padel. The recovery metric has been especially useful, it helps me gauge whether to push harder or dial back a session based on actual data, not just how I feel. The design is comfortable/lightweight for all-day wear — adjust to your experience. Battery life lasts around [10 days], which [is more than enough / falls a bit short] for how I use it. Overall, I’d recommend it to anyone for exercise, padel, swimming, etc.
5 out of 5 stars
Thumbs up graphic, would recommend
4 July, 2026Verified purchase
(no review title)
Love the Amazfit Helio Strap. This is better than the other name brands. I wasn't sure, but after about 2 months of using, I'm so happy with it. The Steps are very accurate, tried against another counter. The Sleep Results give me so much insight. The best part is the App is FREE! Long Battery Life. Really Comfortable, hardly know it's there.
1 out of 5 stars
Thumbs down graphic, would not recommend
29 June, 2026Verified purchase
(no review title)
The helio strap damage after 3 month of used
From Amazfit team
Hi Arnaldo, thank you for sharing your experience. We're sorry to hear your Helio Strap was damaged after only three months of use. That’s not the experience we want for our customers. Please reach out to our support team at support.na@amazfit.com with your purchase information and a description of the issue so we can review your case and assist you with the available warranty options. We appreciate your feedback and the opportunity to help. Michael | Amazfit Support
4 months ago
5 out of 5 stars
29 June, 2026Verified purchase
Great!
My son has been using it for 6+ months and he loves it. I’m considering one for me now :)