Puffs Ultra Soft Facial Tissuess, 2 Mega Cubes, 72 Facial Tissues Per Box

The quality and comfort of our tissue is very important to us, and we're very sorry to hear that your last few boxes have had some ripped tissues inside. We do have strict measures in place to ensure our best reaches you, and since that isn't want you had received, we want to see how we can help to make this right. Please give us a quick call at 1-800-777-8337 Monday-Friday 9am-6pm EST. We look forward to hearing from you!

We're sorry to hear you had this experience. Please be assured that we have strict quality controls in place to ensure our products reach you in the best possible condition. This is unusual, so we're glad you let us know. When you have a moment, please give us a call at (800) 777-8337. We're here to help.

We certainly want to live up to our name in softness as offering comfort to you and your nose, and we're so sorry to hear that's not what you experienced. To ensure that our best tissues reach you, we have multiple strict quality measures in place, and we have not made any recent changes to our tissues or their structure. We'd really like to see how we can help further, and get you back to the softness you know and trust in Puffs. Please give us a call at 1-800-777-8337. We're available Monday-Friday 9am-6pm EST, and happy to help!

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from Puffs. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 777-8337.

We're sorry to hear this, Shiben! When all goes perfectly, your next tissue should pull up correctly, and only one Puffs Tissue should come out at a time, with it also lifting another one with it. After multiple strict controls to prevent this, we're disappointed to hear your tissues are folded improperly. We know how disappointing this is when you need Puffs fast to help a nose in need, and you may find our regular boxes may better fit your needs. In the send your report to the Quality Assurance Team.

Thanks for this feedback, and your longtime loyalty to Puffs! We test every Puffs product before you receive it to ensure it provides superior quality and nose-pleasing performance, so we're sorry you didn't have the experience you or we'd expect. A dispensing suggestion that might help is to grab the edge of the tissue only, then give it a steady, even pull to get one tissue at a time. Also, due to humidity variations, the first few tissues from a new box may result in getting more than one tissue at a time. Please call us at (800) 777-8337 and we'll be happy to assist you further!

Your loyalty to Puffs means everything to us, so we're disappointed ourselves to read your review. Know that we do have a lot of processes in place to ensure you receive a top quality Puffs package. Please give us a call at (800) 777-8337, so we can gather more details for our Quality Team and help you get a replacement.

Although we have processes in place to ensure Puffs tissues are of the highest quality for nose comfort, it sounds like you received some packages that snuck out without meeting our standards. For that, we're very sorry and would love a chance to make it up to you! Please call us at (800) 777-8337.

We're sorry you feel this way, Julie. Please know that we want you to enjoy using Puffs every time you sneeze, sniffle or blow your nose. We have many quality checks in place to make sure that your Puffs are soft and comforting when you need them, and we're sorry if your recent purchase doesn't measure up to your standards. You may want to try our Puffs Plus Lotion, and we'll be sure to share your thoughts with our Quality Team.

We have strict quality controls in place to make sure that only our best tissues reach you, and we're very sorry to hear that hasn't been what you had received lately. Your comfort and loyalty mean so much to us, and we'd really like to see how we can help get you back to the Puffs you know and trust. Please give us a call at 1-800-777-8337 between 9am-6pm EST Monday-Friday, so we can help further.

Thank you for sharing with us. Our Puffs Tissue is put through many quality checks to ensure they arrive to you in the best condition, and we're sorry to hear that your tissue is coming apart. We'd like to learn more about your experience and would appreciate you giving us a call at (800) 777-8337.

Thank you for taking the time to share your thoughts with us. Our team is always researching, and taking in feedback to help us design our Puffs Tissue in ways that we believe everyone will love as much as we do. We'll be sure to share your message with our team, and if you'd like to share more, please feel free to give us a call at (800) 777-8337.

You and your nose deserve our very best, and we're sorry to hear that hasn't been the case. We have strict quality controls in place, and when our tissues are not meeting both our high standards, we want to know, so we can help make it right. Please give us a call at 1-800-777-8337 Monday-Friday 9am-6pm EST. We look forward to hearing from you.

We’re so sorry that the tissue isn’t coming out of the carton opening as easily as expected, and we understand how frustrating that can be! We have high quality standards for every part of our packaging process, but it is possible that when the bundle of tissue was being inserted into the carton it could have shifted slightly, causing the issue you’re experiencing with dispensing. As you continue dispensing tissues, it should become easier to pull them out smoothly. Once there’s a little more room in the carton it should allow the bundle to shift back where it should be for proper dispensing. We'd really like to see how we can help, and get you back to the Puffs quality you know and trust. Please give us a call at 1-800-777-8337. We're available Monday-Friday 9am-6pm EST, and we look forward to hearing from you.

We're so sorry to hear your Puffs haven't dispensed easily, and that some were torn. We have high standards for every part of our packaging process, but it is possible that when the bundle of tissue was being inserted into the carton it could have shifted slightly, causing the issue you’re experiencing with dispensing. As you continue dispensing tissues, it should become easier to pull them out smoothly. Once there’s a little more room in the carton it should allow the bundle to shift back where it should be for proper dispensing. SO we can help you further, please give us a call at (800) 777-8337.