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QBQ! the Question Behind the Question - by John G Miller (Hardcover)

QBQ! the Question Behind the Question - by  John G Miller (Hardcover) - image 1 of 1
QBQ! the Question Behind the Question - by  John G Miller (Hardcover) - image 1 of 1
$11.79 when purchased online

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Description



About the Book



Miller provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.



Book Synopsis



The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization--or individual--can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability.

John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question(R), Miller explains how negative, ill-focused questions like "Why do we have to go through all this change?" and "Who dropped the ball?" represent a lack of personal accountability. Conversely, when we ask better questions--QBQs--such as "What can I do to contribute?" or "How can I help solve the problem?" our lives and our organizations are transformed.


THE QBQ! PROMISE

This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination.


QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.



About the Author



John G. Miller is the founder of QBQ, Inc., a development company that has worked with hundreds of Fortune 500 and other companies and government and nongovernment organizations internationally. Miller is also the bestselling author of Flipping the Switch: Five Keys to Success at Work and in Life and Outstanding! 47 Ways to Make Your Organization Exceptional. He lives in Denver. Learn more at http: //qbq.com.
Dimensions (Overall): 8.3 Inches (H) x 5.8 Inches (W) x .7 Inches (D)
Weight: .62 Pounds
Suggested Age: 22 Years and Up
Number of Pages: 115
Genre: Business + Money Management
Sub-Genre: Development
Publisher: Tarcherperigee
Theme: Business Development
Format: Hardcover
Author: John G Miller
Language: English
Street Date: September 9, 2004
TCIN: 11823360
UPC: 9780399152337
Item Number (DPCI): 247-02-5752
Origin: Made in the USA or Imported
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Shipping details

Estimated ship dimensions: 0.7 inches length x 5.8 inches width x 8.3 inches height
Estimated ship weight: 0.62 pounds
We regret that this item cannot be shipped to PO Boxes.
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4.0 out of 5 stars with 1 reviews

Great start to accountability

4 out of 5 stars
Steve - 13 years ago
I picked this book up while working on an accountability training program for my organization. Although I did not find any revolutionary concepts, the way that the information was presented was well done. Chapters were short and simple, which allowed consumption with a quick glance, but the overall message continued to build as the book went on.I would recommend the book to anyone interested in establishing personal or team accountability. There is a followup book to this one called Flipping the Switch which is also beneficial.As I mentioned earlier, there is nothing revolutionary in the book, but there is really no such thing as a new idea in the world of self improvement. It is the same message just packaged differently. QBQ does a good job with this packaging.
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