ali - 6 months ago
originally posted on Razor USA
I brought this to get around with my lil dog,,i live in a condo and have had a stroke so this seemed perfect,,,,i could never go but about 10 15 min,,and the battery lite came on and it slowed down,,,i could never really go anywhere on it,,,i called numerous times and they said while it was under warranty they would replace it and not charge for delievery and to this day i have not recieved anything but 3 phone calls saying they see my purchase and phone call not calls and no offer to replace the battery,, this was a big waste of money, i have very limited funds on SSincome and am so very disappointed,,,
1 reply from customer support team - 6 months ago
We are sorry to hear you are experiencing an issue with the battery. I am unable to find the email on this review on our system. Please call our Support team M- F 8 am to 5 pm so we can hep you get back on the move again.