Refurbished: Samsung Galaxy Ring 13" - Titanium Black (SM-Q503NZKAXAR) - Refurbished
$189.95 reg $399.99
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The Samsung Galaxy Ring offers a blend of comfort and functionality, making it an appealing choice for health tracking. Guests appreciate its stylish design and accurate health readings, particularly for sleep and activity monitoring. However, concerns about battery life and durability have emerged, with many reporting significant declines in performance after the first year. Despite these issues, the integration with other Samsung devices and the ease of use remain strong selling points for potential buyers.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.2 out of 5 stars with 1828 reviews
1 out of 5 stars
12 May, 2026
originally posted on Samsung US
Love it until I didn't
As much as I loved my ring so much I just can't tolerate it any more. The issue with the battery has hit its final round with me. I have sent my ring in 3 times for the same issue. All coming back resolved for a few months and then back to charging the ring every other day. The last attempt I contacted Samsung and they said since it's no longer under warranty there was nothing they could do. Which I find absolutely insane because this is an issue that keeps happening over and over again. So I may not buy another ring in the future. All my other products I love.
3 out of 5 stars
12 May, 2026
originally posted on Samsung US
Excellent ring. Terrible battery.
[This review was collected as part of a promotion.] This ring was awesome for the first year. Right at a year and a month, the battery started dying in about half an hour. I took it to a Samsung repair center. They agreed that the battery was bad and offered to fix it for about the same price of a new galaxy ring. For that price, I might as well buy another one! It's currently a paperweight on my desk.
1 reply from R&R Team team - 2 days ago
Howdy BertoM, Thanks for sharing your feedback with us regarding your experience using the Samsung Galaxy Ring. We value your sentiments as you're providing valuable critiques that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources provided below, feel free to let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/
2 out of 5 stars
11 May, 2026
originally posted on Samsung US
Do not recommend
Loved the fit and titanium finished material however like most of the other reviews says, battery doesn't last a week, I have to keep charging it at least every 2-3days at time and now after almost 2yrs, the ring has completely stopped charging, also it's not accurate in reading my health markers such as walking and sleeping, a few times it has asked me to manually enter my sleep because it suddenly stopped tracking it, truly disappointing because I'm a loyal Samsung customer but unfortunately this ring is not it. Do Not Buy! It's a waste of time and money, you will regret it.
1 reply from R&R Team team - 3 days ago
Good day Luv2shopSamsung, Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line to better suit the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are available to assist you with any repair needs you may have, as well. On a single charge, the Galaxy Ring is able to last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources provided below, please feel free to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Track your sleep with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003282/ Keep track of your workouts with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003282/
1 out of 5 stars
10 May, 2026
originally posted on Samsung US
Great Product, but a Huge Flaw
I am really invested in the Samsung ecosystem, and I truly love their products, from the Fold to the Watch Classic 6 and the earbuds. During the first year with the ring, it worked perfectly! The battery was incredible, the feel of the ring felt amazing, and it was just slightly bulkier than a traditional ring. I love the materials Samsung used; the titanium finish felt great and light. On top of that, it was extremely accurate at reading my sleep and exercises. However, after a year and a half of use, the Samsung Ring is not what it used to be. What used to be about 1.5 weeks of no charge became two or maybe three days, if lucky, with a full charge. The case for the ring presented the same problem. It got so bad that now I can't even put on the ring because the battery depletes immediately and it won't connect with the phone. I can only connect it when it's attached to the case. I tried doing a diagnostic test, and it can't even complete the diagnosis. I talked to a couple of people who bought the ring, and some of them started to present the same problem I did. It became unusable after a year and a half. The warranty only lasts for a year, which is truly heartbreaking because I really loved the ring. I feel like it's a waste of money if it's only going to last for less than two years. Hopefully, Samsung makes the next version better.
1 reply from R&R Team team - 3 days ago
Greetings Samsung Enthusiast, Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources shared below, please feel free to contact Samsung Support at your leisure. Thank you for being a loyal Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/
2 out of 5 stars
7 May, 2026
originally posted on Samsung US
Failing battery less than 2 years old.
I Have had this ring for almost 2 years and the battery is already failing. At first, it would show that it was fully charged, then minutes later drop down to 65%, then the next morning be at 11%. I tried a full battery sensor reset, and it will only last me maybe 2 days. It sucks that Samsung won't cover a non-fixable part.
1 reply from R&R Team team - 7 days ago
Salutations Msinrow, Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources shared below, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/
2 out of 5 stars
7 May, 2026
originally posted on Samsung US
Not The Quality I Expect From Samsung
I purchased my Samsung ring 5 months ago. The fit and finish of the product is great. However, the ring produces inconsistent results. I had a Ringconn for 2 years and it was consistent. If I played tennis for 2 hours, the step count was similar each time. The Galaxy ring will count 1,200 steps in a 2 hour session and the next time it's 5,000. Sleep score calculations are also inconsistent. And now the ring doesn't even capture any sleep data. It's asking me to manually enter my sleep data!! I have owned a galaxy watch, about 6 Samsung phones, 3 samsung tablets and the Galaxy Ring quality is no where near the quality of these other products. The ring fits right and I have reset it many times. None of this corrected the issues!
1 reply from R&R Team team - 7 days ago
Good day Kent, Thank you for taking the time to share your candor with us regarding your experience using the Samsung Galaxy Ring. Please know that we recognize your concerns and we are happy to take action to help resolve what you've described. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Galaxy Ring is not tracking steps correctly, it is typically due to fitment issues or lack of hand movement. Please make sure that your Galaxy Ring fits snugly, you are wearing it on your non-dominant hand, and that Samsung Health is configured to prioritize the ring over your phone. In the Samsung Health app, go to Steps > Menu (three dots) > Select step data to show and ensure it's not set incorrectly. The ring must be snug to detect motion. Ensure the sensors are clean and positioned correctly on your finger, ideally the non-dominant hand. Hold down the touch area on your ring for about 10 seconds until it vibrates to restart. Ensure both the Galaxy Wearable app and Samsung Health are updated to the latest version. The sensor requires continuous, natural movement to start counting, often requiring at least 10 consecutive steps, and may not count steps when pushing a stroller or cart. If your Galaxy Ring is not tracking sleep correctly, ensure the sensor is on the palm side, the ring is snug, and update the Samsung Health app. Some other tips include resetting the ring, cleaning the sensors, and ensuring it is charged. If using a Galaxy Watch simultaneously, prioritize one device for sleep tracking to avoid data conflicts. For your convenience, I have linked resources below to help resolve what you've described. Check those out when you can and get back to us if you have any questions or if you'd like further assistance. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Keep track of your workouts with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003283/ Samsung Health has incorrect or missing sleep data https://www.samsung.com/us/support/troubleshoot/TSG10003901/ How to set up and wear your Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003280/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/
1 out of 5 stars
6 May, 2026
originally posted on Samsung US
If you are not sure, get the Aura Ring
Bought my husband an aura ring and myself the samsung ring for Christmas last year becasue I have an S24 and I thought mine would be a seamless integration. His ring always connects, mine I have to turn the bluetooth off and on or go to wearable and reconnect or keep the ring in the holder and open. Every morning some kind of frustration and his just connects and works perfectly. 4 days agomine just dies. I only wear it at night to sleep so the amount of damage it could have gotten is minimal, if any at all. Would not purchase again.
1 reply from R&R Team team - 7 days ago
Hello Healthmaxer, Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Ring. We can hear your frustration and we're here to help. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. The Galaxy Ring battery can last up to 7 days and if you combine that with a full cradle charge, you can get up to 14 days of battery life without plugging into an outlet! Please keep in mind that frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts as well as environmental factors like temperature, network environment, and signal strength can also affect battery life. Please take a moment to check out the resources linked below to help resolve what you've described to be experiencing with your device. If you have any questions or if you would like further assistance afterward, please feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring Battery https://www.samsung.com/us/rings/galaxy-ring/#battery Galaxy Ring keeps disconnecting from phone https://www.samsung.com/us/support/troubleshoot/TSG10003289/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/
5 out of 5 stars
6 May, 2026
originally posted on Samsung US
Great Health Aid
This ring is easy to use. I prefer on my 1st finger of my non-dominant hand. I like the fact that it is smooth, except for the mark for charging. That way it does not get caught on things. It works easily with Samsung health and makes it easy for me to track snoring and other sleep related things.
1 reply from R&R Team team - 7 days ago
Good day ADDRHD, Thanks for reviewing your experience using the Samsung Galaxy Ring. We value your feedback we we strive to improve our product line to best suit the needs of our customers. It's wonderful to hear how much you've been delighting in the features and functionality provided to you with the addition of your Galaxy Ring! Please feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/
5 out of 5 stars
5 May, 2026
originally posted on Samsung US
Has not failed me yet
[This review was collected as part of a promotion.] Since the first date of purchased it is an outstanding phone. Intuitive specially with the AI tools available. I use it daily and wear it nightly to track my sleep behavior and heart functions. Great phone, sufficient memory and great camera.
1 reply from R&R Team team - 8 days ago
Hi there Canita, Thank you for taking the time to reach out and share your feedback with us regarding your experience using the Samsung Galaxy Ring. Your insights allow us to make improvements on our product line to best suit the needs of our customers. We're thrilled to hear that you're impressed with your purchase so far! It's awesome to know that you've integrated your device into your daily life so that you may stay connected to those who matter most. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/
3 out of 5 stars
4 May, 2026
originally posted on Samsung US
Unhappy
I received the ring for Xmas, and now the battery drains within 6 hours. I have worn this ring for 4 months. I wanted this for so long, that now, I don't know if I want another. I have reset the ring several times.
1 reply from R&R Team team - 9 days ago
Hello there Acin4utx, Thanks for sharing your feedback with us regarding your experience using the Samsung Galaxy Ring. We value your sentiments as you're providing valuable critiques that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources provided below, feel free to let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/
1 out of 5 stars
4 May, 2026
originally posted on Samsung US
suffeRING dies after warranty
My ring suddenly died right after the warranty expired. Tons of users are complaining about the exact same issu, these rings seem to fail quickly once the guarantee ends. Repair costs are iffy at best and ridiculously expensive. Not a happy camper at all.
1 reply from R&R Team team - 9 days ago
Hi there SuffeRING, Thanks for for taking the time to share your experience with using the Samsung Galaxy Ring. Your unique insights provide valuable critiques that will assist us with improving our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you have any questions or if you would like further assistance, please feel free to reach out to Samsung Support. Thank you for being an integral part of the Samsung community. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Galaxy Ring is not working https://www.samsung.com/us/support/troubleshoot/TSG10003611/
3 out of 5 stars
4 May, 2026
originally posted on Samsung US
Battery and charging issues. Great when it worked.
The ring worked great until it didn't charge correctly. It immediately says it's fully charged, and then the battery crashes rapidly at any moment. I've owned the ring for over a year, so I guess I'll start looking at options.
1 reply from R&R Team team - 10 days ago
Salutations Matt, Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. The Galaxy Ring battery can last up to 7 days and if you combine that with a full cradle charge, you can get up to 14 days of battery life without plugging into an outlet! Feel free to check out, "Galaxy Ring won't charge" if you find your device no longer taking a charge. Please keep in mind that frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts as well as environmental factors like temperature, network environment, and signal strength can also affect battery life. Please feel free to review the resources shared below and let us know afterward if you would like any further assistance by contacting Samsung Support. We're always happy to help! Thank you for being a devoted Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Samsung Care+ smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring Battery https://www.samsung.com/us/rings/galaxy-ring/#battery Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/
1 out of 5 stars
4 May, 2026
originally posted on Samsung Canada
Poor battery life
Battery life is horrible barely lasts a couple hours, two years after buying.
1 reply from Alfred Samsung CS team - 10 days ago
Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care
1 reply from Sandy InTouch CS team - 10 days ago
Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care
4 out of 5 stars
4 May, 2026
originally posted on Samsung Canada
Enjoying the ring
I really like the ring, I would love for there to be some additional features or gestures added. Things like next song or volume control. Additional workout tracking would also be nice.
1 out of 5 stars
3 May, 2026
originally posted on Samsung US
Battery life is horrible
I have had my ring for a littlr over a year. At first it was, great now,.my battery no longer holds a charge and there is nothing that Samsung will do. I can't return it for repair because they say it was a demo model that should never have been sold. This was a gift. There is absolutely nothing on the box that indicates it is a demo model. I am beyond frustrated. I have been a Samsung user (phone and smartwatch, tvs) for over 15 years. I am now questioning if I will continue to purchase Samsung products.
1 reply from R&R Team team - 10 days ago
Greetings Pjem74, Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as it allows us to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources provided below, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/
5 out of 5 stars
3 May, 2026
originally posted on Samsung US
Set it and forget it complete sleep tracker
[This review was collected as part of a promotion.] I got my ring to work alongside my Galaxy Watch 8 classic. The ring holds it's charge for DAYS and is lightweight and comfortable. There are zero gaps in my health tracking and it integrates seamlessly with Galaxy AI apps and devices. It's a truly magical little gizmo. How do the fit all those features into something so small? I love it.
1 reply from R&R Team team - 8 days ago
Howdy DaveZzzz, Thanks for sharing your sentiments with us regarding your experience using the Samsung Galaxy Ring. Your satisfaction motivates us to continue delivering the best quality product line that suit all of your needs. We're thrilled to hear how much you've been enjoying the purchase of your Galaxy Ring. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a faithful Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/
5 out of 5 stars
2 May, 2026
originally posted on Samsung US
Extra monitoring
The ring is nice to have, providing health monitoring on an extended level.
1 reply from R&R Team team - 6 days ago
Good day Wick, Thanks for taking the time to reach out and share your feedback with us regarding your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we continue to improve our product line. If you would like to share additional feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/
2 out of 5 stars
2 May, 2026
originally posted on Samsung US
Ring
The ring has potential, but it stopped connecting to my phone which rendered it pretty much useless. Kinda disappointing because I was starting to like it.
1 reply from R&R Team team - 10 days ago
Hey Griner631, Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Please take a moment to review, "Galaxy Ring keeps disconnecting from phone" to help resolve what you have described to be experiencing with your device. Let us know afterward if you would like further assistance by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Galaxy Ring keeps disconnecting from phone https://www.samsung.com/us/support/troubleshoot/TSG10003289/
3 out of 5 stars
2 May, 2026
originally posted on Samsung US
Battery/Trade-in
I love the ring but am very disappointed in the battery life. I have to leave it on the charger at least 12 hours for the battery to last through night. I use it to track my sleep and many nights it disconnects at some point over night. I'm also disappointed that Samsung doesn't offer a trade-in offer for their own ring. It seems suspect to me that the Galaxy ring isn't offered as a trade-in option.
1 reply from R&R Team team - 10 days ago
Howdy Rich, Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. We understand how frustrated you may be to have a device that may not be performing up to expectations. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources shared below, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Galaxy Ring keeps disconnecting from phone https://www.samsung.com/us/support/troubleshoot/TSG10003289/
1 out of 5 stars
1 May, 2026
originally posted on Samsung US
Nice but battery stopped working
My battery doesn't hold the charge anymore and I forgot to claim my warranty before the expiration :(
1 reply from R&R Team team - 13 days ago
Hello Meli, Thank you for taking the time to share your experience with us regarding your Samsung Galaxy Ring. We appreciate your constructive input as we improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Feel free to review the resources provided below to help resolve what you've described to be experiencing. If you would like further assistance afterward, please let us know by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/