Samsung Galaxy S21 5G | Unlocked Android Cell Phone | 5G Smartphone | Pro-Grade Camera, 8K Video, 64MP High Res | 128GB, Phantom Gray (SM-G991UZAEXAA)

Thank you for these awesome 5-stars, Alexander! The 6.7" Dynamic AMOLED 2X display will immerse you deeper into your viewing experience, and thanks to the Corning® Gorilla® Glass Victus™ you will have peace of mind knowing you can love this stunning device for years to come! ^LB at Samsung Support

We're overjoyed to see how much you're enjoying the wonderful S21+ 5G, especially the stylish colour, along with the apps and interface! Your phone is another way to express yourself, so it's always been important to us that you can choose the perfect colour for you. We've worked hard on our software and apps, to ensure that they run perfectly, and compliment your device, so it's lovely that you are having such a positive time using them. It looks like you have found your perfect match with this phone, and we couldn't be happier with your feedback! ^SK at Samsung Support

It's fantastic to see that you expect high quality from our range, and that your S21+ is delivering on these expectations. It's effortless to use so easy to discover and explore all that it can do. ^DB at Samsung Support

Thanks for the five shining stars, Delana! It is an absolute pleasure to see how much you are loving the user-friendly One UI on your new S21+! With such intuitive software, reliable and powerful performance and a slim, sleek design, it's no wonder you're so pleased! Enjoy! ^CR at Samsung Support

Thank you for sharing your excellent experience with the S21+! We're pleased to hear that you're enjoying the impressive features offered by your phone despite the mix-up with your order. ^AP at Samsung Support

We are delighted to read that the Galaxy S21+ is a great upgrade compared to your previous device! From its enhanced camera system to the flawless performance and smart Android software, this phone is epic in every way. Our fantastic products are perfect for people of all ages thanks to their user-friendly interface, smart features, top quality components and great value! ^CL at Samsung Support

Thank you for taking the time to share your feedback with us! Although we are thrilled your enjoying your S21+, we're sorry you're finding that Bixby is interrupting you unexpectedly. Bixby Voice, can be deactivated or customised to enure this doesn't happen. For a full guide on Bixby, how to use it, customise it or disable certain features, please check out this link: https://spr.ly/6427dIOGP. Should you need a little extra support, please don't hesitate to get in touch with our experts directly. You can find all our contact methods and their operating hours here: https://spr.ly/6429dIOGR. ^CR at Samsung Support

Thank you very much for letting us know how pleased you are with your new Galaxy S21+. With a plethora of fun, useful and intelligent features, the S21+ can handle every task you throw its way! Enjoy! ^CR at Samsung Support

We're thrilled to see you're enjoying your S21+, Marther! However, we understand you're having difficulty capturing screenshots on your phone. We have multiple methods that can be used to capture a screenshot. The first way is to press the Side and Volume Down keys together once. Another method to use would be 'Palm swipe to capture'. To enable this, head to Settings > Advanced features > Motions and gestures > Toggle 'Palm swipe to capture' ON. You'll then be able to capture a screenshot by swiping the back of your hand from the left side to the right side of your screen. We have an excellent guide on our website that walks you through additional methods you can use for screenshotting, you can view this here: https://spr.ly/6429XgOMP If you need further assistance with your S21+, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6420XgOMu We trust this guidance will help, so you're able to fully enjoy the fantastic features offered by your phone! ^AP at Samsung Support

There's plenty to love about your S21, John, so we hope you dive into all the amazing features that are packed into it and find even more things to amaze you. *DB at Samsung Support

Hi James, Thank you for sharing your experience with us and for purchasing the Samsung Galaxy S21 5G. We sincerely apologize for the inconvenience this may have caused you, as you're experiencing glitches and the battery life is poor. I know how essential it is to have your device run smoother navigation at optimal performance. Please know that we are continuously improving our services, and your feedback is vital to that process. Here is a link to an article for troubleshooting steps: https://www.samsung.com/us/support/answer/ANS00078987/ Another is Apps are draining the battery on your Galaxy Phone: https://www.samsung.com/us/support/troubleshooting/TSG01001388/#optimize-all-apps Battery Life and Performance Optimization: https://www.samsung.com/us/support/galaxy-battery/optimization/ Samsung phone battery drains quickly on 5G service: https://www.samsung.com/us/support/troubleshooting/TSG01201462/ For the best results, keep your phone updated with the latest software, and make sure your apps are updated:: https://www.samsung.com/us/support/answer/ANS00077582/ Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144406940 Thank you for choosing Samsung. Have a great day! ^Chrystel