Refurbished: Samsung Galaxy S21 5G 128GB G991U Phantom Gray Unlocked Smartphone - Seller Refurbished.
$154.99
colorphantom gray
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The Samsung Galaxy S21 5G has received overwhelmingly positive feedback from guests, highlighting its impressive camera quality, fast performance, and user-friendly interface. Many guests appreciate the vibrant display and smooth operation, making it ideal for photography and gaming. While some concerns were raised about battery life and the absence of an SD card slot, the overall experience remains highly satisfactory, making it a great choice for anyone seeking a reliable smartphone.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.6 out of 5 stars with 3090 reviews
quality: 2.83 out of 5
value: 3.17 out of 5
50% would recommend
16 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
26 October, 2025Verified purchase
After some time using, the phone’s speaker became weak and the performance is not smooth anymore. Not satisfied with the refurbished quality.
After some time using, the phone’s speaker became weak and the performance is not smooth anymore. Not satisfied with the refurbished quality.
5 out of 5 stars
Thumbs up graphic, would recommend
14 October, 2025Verified purchase
Happy customer
Exellant purchase. Exellant shape and working order.
1 out of 5 stars
Thumbs down graphic, would not recommend
11 October, 2025Verified purchase
Do not buy from this seller
Phone lasted about 7 months before dying. Apparently it needs a new motherboard.
4 out of 5 stars
Thumbs up graphic, would recommend
5 October, 2025Verified purchase
ultra in 2025 ..still
great phone..timeless
1 out of 5 stars
Thumbs down graphic, would not recommend
29 September, 2025Verified purchase
Not good.
Battery swollen in the first month and had to purchase a new one, would not recommend.
5 out of 5 stars
Thumbs up graphic, would recommend
15 September, 2025Verified purchase
Better than I thought
Phone is in good condition, battery holds a charge. Nice features with the phone. Also good pictures. Would recommend if you don't want to spend a thousand dollars on a new phone.
1 out of 5 stars
Thumbs down graphic, would not recommend
9 September, 2025Verified purchase
Want $ Back Please
phone gets extremely hot. screen quit working properly 3 days after I got it. I said extra $2/ for protection pla. a d now apparently ca t return it in stor or mail it back for a refund or an exchange this is ridiculous a d I wa t my $ back for the defective pho e u was sent. tha ks, Kody K
1 reply from Samsung team - 4 months ago
We appreciate you reaching out to us, Kody. Thank you for sharing your experience with the Galaxy S21. We want all our customers to have the best experience possible, and it’s disappointing that you faced these challenges. Samsung offers a 12-month limited warranty for any manufacturer defects, and there’s also the option to add Samsung Care+ for additional coverage and support on eligible devices. Since we don’t have all the details about your specific situation, we would love for you to reach out to our customer support team. We'll be ready to help and find a way to resolve this for you. Thank you for your understanding, and we look forward to assisting you further. -Kelvin
3 out of 5 stars
Thumbs down graphic, would not recommend
19 July, 2025Verified purchase
Samsung cell phone issues
Didn't come with instructions, the web site didn't provide clear information,I have to call to retrieve my Samsung account the rep couldn't help me. Regarding the phone it self take to long to charge and after a complete charge only last for about an hour
1 out of 5 stars
Thumbs down graphic, would not recommend
9 July, 2025Verified purchase
Battery can't hold a charge
This was delivered the third week of May and within a month it could not hold a charge. It won't even stay charged over night. So value is not great if it's not usable. I bought a phone to solve a problem and now I have another problem on my hands. Sold by CellFeee so I cannot recommend. Would have been great if the battery were not dead.
1 reply from Samsung team - 6 months ago
Thanks for reaching out with your feedback on the Galaxy S21, Mj. Your feedback is very important to us as we continue to make changes and improvements. The S21 has a 4,000mAh all-day intelligent battery. If you are experiencing a shortened battery life, we recommend checking out our "Battery draining fast on Galaxy phones and tablets" article. Before troubleshooting, be sure to make sure that your phone is updated with the latest software update, as this could help improve the overall functionality of your S21. If you have any further concerns or if this persists, please be sure to reach out to us at Support. -Kelvin
3 out of 5 stars
Thumbs down graphic, would not recommend
7 February, 2025Verified purchase
It's Not a Manufacturer-Refurbished Phone, But a Pre-Owned Device
It's not a manufacturer-refurbished phone but rather a pre-owned, used device. There are visible scratches and marks indicating long-term usage. The screen protector is present but has bubble bumps. I paid a higher price assuming it was manufacturer-refurbished, but unfortunately, it's not.
4 out of 5 stars
Thumbs up graphic, would recommend
9 January, 2025Verified purchase
Mostly good
Phone works great for our purposes, shipping was super fast. One star off due to phone screen pixels imprinted/burned with previous owner's excessive usage, e.g. Instagram 'reels' and other icons permanently on the screen.
5 out of 5 stars
Thumbs up graphic, would recommend
4 September, 2024Verified purchase
Fantastic phone!
This phone didn't overheat like my Google Pixel did!!!
3 out of 5 stars
Thumbs up graphic, would recommend
8 August, 2024Verified purchase
Unboxing
This phone was purchased for my wife’s birthday, her birthday is the end of this month. Out of the box the phone is flawless, looks brand new! After she sets it up and plays around with it I’ll report back.
5 out of 5 stars
Thumbs up graphic, would recommend
26 July, 2024Verified purchase
Great phone at a great price
Hootie hoo! Throw your hands in the air
1 out of 5 stars
Thumbs down graphic, would not recommend
3 July, 2024Verified purchase
Phone never turned on
Didn't register being charged, screen never turned on, had it for all but 30 minutes before taking it to target to get a refund after waiting almost a week for it.
5 out of 5 stars
Thumbs up graphic, would recommend
19 April, 2024Verified purchase
Galaxy S21
I like the phone alot expect that it only has a 90 day warranty. And it doesn't support a SD Card or a Aux Cord.
5 out of 5 stars
20 January, 2023
originally posted on Samsung US
Very cool 😎
[This review was collected as part of a promotion.] I love my tablet! I wish I would of purchased a Samsung tablet sooner. So many features and I'm still having fun exploring it ☺️
5 out of 5 stars
12 April, 2022
originally posted on Samsung US
Great features and easy to use
[This review was collected as part of a promotion.] I bought it a month ago and I love it, great investment.
5 out of 5 stars
12 April, 2022
originally posted on Samsung US
Perfect
[This review was collected as part of a promotion.] Just like my note, but better features. Love the changes on the camera.
4 out of 5 stars
12 April, 2022
originally posted on Samsung US
Very user friendly
[This review was collected as part of a promotion.] Amazing phone and very user friendly, but little slow after heavy use.