Q&A(16)
Q: Do I need a moisturizer before applying this to my face? Are there any restrictions when going out in the summer after using the device?
A: Hi Blue! BELLA should be used on clean dry skin. You should always hear SPF after using BELLA and daily for everyday sun protection.
submitted bySpa Sciences - 2 months agoBrand expert
Q: My device already had water in it? When it comes new, does it come with water in it or did I purchase a used device?
A: Hi there! Please contact our customer service department to resolve this for you. Customerservice@spasciences.com
submitted bySpa Sciences - 3 months agoBrand expert
Q: Should I do first microdermabrasion or pore extraction? I don’t know because it doesn’t specify what to use first.
A: Microdermabrasion first, then pore extraction.
submitted bySpa Sciences - 8 months agoBrand expert
Q: How often does the microdermabrasion attachment on the Bella need to be replaced?
A: Hi there and thank you for your question! We recommend replacing your microdermabrasion every 3-4 months based on frequency of use.
submitted bySpa Sciences - 10 months agoBrand expert
Q: What is the best way to drain any unused water?
A: Thank you for your question! On the back of the device, you will see a cap. Take this cap off and turn the device upside down to drain the water out. You can shake the device to have the water drain out faster. We also suggest sticking a toothpick in the hole while holding upside down to break the air lock.
submitted bySpa Sciences - 1 year agoBrand expert
Q: Hi good day, I have a question because I want to know what to do after I run out of the single use foam filters that came with my spa sciences Bella product
A: Hi Josh thank you for your question. Please see this link for purchasing replacement filters from our website. https://spasciences.com/products/bella-complete-set-of-replacement-filters-caps-and-o-rings
submitted bySpa Sciences - 1 year agoBrand expert
Q: What are the dark grey foam things for?
A: Hi Josh, those are filters for your device.
submitted bySpa Sciences - 1 year agoBrand expert
Q: After using the microdermabrasion feature, is it best to rewash face to remove any dislodged diamonds or use the extraction tool?
A: Thank you for your question! You can rewash your face after your treatment however no diamonds will ever become dislodged, nor do you need to perform extractions. (The device extracts and removes skin impurities.) Applying a serum and a moisturizer after your treatment is recommended.
submitted bySpa Sciences - 1 year agoBrand expert
Q: How do I clean the tips for the BELLA
A: Hi there and thank you for your question! BELLA's tip can be cleaned with warm soapy water and alcohol. After cleaning leave out to dry.
submitted bySpa Sciences - 1 year agoBrand expert
Q: Does this charge with a standard micro USB cord? (I got this as a gift but it was missing the USB cord)
A: Hello! Thank you for reaching out to Spa Sciences! You can purchase a new charging cord for the BELLA device via link below: https://www.amazon.com/Amazon-Micro-USB-designed-tablets-readers/dp/B0741WGQ36/ref=s%5b%E2%80%A6%5dwX2F0ZiZhY3Rpb249Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU=for Please make sure to register your device on our website for the warranty here (https://spasciences.com/pages/device-registration). Please let us know if we can be further of assistance. Have a wonderful day!
submitted bySpa Sciences - 2 years agoBrand expert