A: Thank you for reaching out to Sunbeam. Yes, the high temperature of the steamers can sanitize surfaces as they steam, the level of sanitization depends on the temperature of the steam and the surface being treated. For optimal sanitizing results, it's best to use the steamer on surfaces that can handle the heat and ensure that you give it enough time to thoroughly steam the area. We hope this helps and that you start using our product with joy!

A: Hello and thank you for your question. This Steamer is designed to be used with tap water. However, if you have hard water, we recommend using distilled water for better results. If you have any inquiries feel free to contact us at https://sunbeamhome.com/en/contact-us, indicating BV-2024 in the subject or 1-877-383-6399 (Monday - Friday, 8:30 am - 5:00 pm EST).

A: Hello and thank you for your question. No, this Steamer does not support dual voltage. If you have any inquiries feel free to contact us at https://sunbeamhome.com/en/contact-us, indicating BV-2024 in the subject or 1-877-383-6399 (Monday - Friday, 8:30 am - 5:00 pm EST).

A: Hello! We do not recommend using our products with a converter. Should you require any further assistance, please kindly reach out to us directly via our official "Contact Us" page. Thank you! Sunbeam Consumer Care