back to Sunbeam Premium Machine Washable Integrated Heating Pad with Compact Storage - Standard Size
Q&A(12)
Q: Can you set this to remain on continously instead of shutting off in 2 hours?
A: No, you are not able to run continuously or change the 2 hour auto shut-off.
submitted byTarget Shopper - 9 months ago
Q: Why does the heating pad shut off befor 2 hours? It shuts off after 20 minutes
A: Hello Andie! Thank you for taking your time to post a question. We are very sorry to hear about the issue with your unit and we apologize for the inconvenience caused. We would like to have a chance to assist you further privately, that is why we strongly encourage you to reach out to us directly via https://www.sunbeam.com/support/contact-us . We’re available Mon.- Fri. 9am -5pm Eastern Time. Thank you! Sunbeam Care
submitted bySunbeam Brand Team - 2 years agoBrand expert
Q: What is the warranty on this heating pad?
A: It has 5 year limited warranty.
submitted byTarget Shopper - 3 months ago
Q: Can and how dies this heating pad plug into or work in a car. Does it need an adapter?
A: No, you are not able to plug this heating pad into a car.
submitted byTarget Shopper - 9 months ago
Q: Do you have a choice whether you can make this shut off automatically after two hours or stay on? Sometimes my daughter gets terrible cramps, and she keeps it on very low during the night. 
A: No, they messed with the normal functionality of a heating pad and set an arbitrary timer of two hours. What a rip!
submitted byStavros - 1 year ago
Q: Description states that it is standard size, 12x15. Is the entire area, 12x15, heated? Or is there a border that is not heated. If so, what is size of area not heated?
A: It's nearly heated to the edge. Despite Stavros blaming heating pad issues on VP Harris.
submitted byMissing info - 1 year ago
Q: Does it shut off automatically after a certain time.
A: Thank you for reaching out to Sunbeam®. We value your continued support of our products and we are glad to answer your inquiry if the heating pad shut off automatically after a certain time. Please be advised that the Sunbeam® Premium Standard Size Heating Pad with Compact Storage has a 2-hour auto-shut off feature. We hope this helps. Have a good day!
submitted bySunbeam Brand Team - 2 years agoBrand expert
Q: what is the size????
A: Thank you for reaching out to Sunbeam®. We value your continued support of our product and we are glad to assist you with your inquiry for size of the Sunbeam® Premium Machine Washable Integrated Heating Pad. The heating pad has a standard size and it has a dimension of 12" X 15". Hope this would help. Have a great day!
submitted bySunbeam Brand Team - 3 years agoBrand expert
Q: I'll be traveling to India & would like to take a heating pad w/me for a bad back. Can this be used in a dual current environment without a converter (110 and 220)? Do you suggest another one?
A: Thank you for reaching out to Sunbeam®. We appreciate the opportunity to respond to your inquiry. Although it may be possible to use a voltage converter with one of our products, we do not recommend using them. We do not have any information on specific voltage converters so we cannot recommend that one be used. We hope this helps. Have a nice day!
submitted bySunbeam Brand Team - 3 years agoBrand expert
Q: Can you lie on top of it?
A: Thank you for reaching out to Sunbeam®. We appreciate your interest with our product. Please do not sit on or lay on the Sunbeam® Premium Machine Washable Integrated Heating Pad. There should be room for air to circulate around the heating pad. If you need further assistance, we encourage you to please contact us directly. Hope this helps. Have a nice day!
submitted bySunbeam Brand Team - 4 years agoBrand expert