Talent Intelligence - by Toby Culshaw (Paperback)

About the Book

Use this practical guide to understand what talent intelligence is and how to use it to make evidence-based organizational decisions and add business value.

Book Synopsis

Leverage the power of Talent Intelligence (TI) to make evidence-informed decisions that drive business performance by using data about people, skills, jobs, business functions and geographies.

Improved access to people and business data has created huge opportunities for the HR function. However, simply having access to this data is not enough. HR professionals need to know how to analyse the data, know what questions to ask of it and where and how the insights from the data can add the most value. Talent Intelligence is a practical guide that explains everything HR professionals need to know to achieve this. It outlines what Talent Intelligence (TI) is why it's important, how to use it to improve business results and includes guidance on how HR professionals can build the business case for it.

This book also explains how and why talent intelligence is different from workforce planning, sourcing research and standard predictive HR analytics and shows how to assess where in the organization talent intelligence can have the biggest impact and how to demonstrate the results to all stakeholders. Most importantly, this book covers KPIs and metrics for success, short-term and long-term TI goals, an outline of what success looks like and the skills needed for effective Talent Intelligence. It also features case studies from organizations including Philips, Barclays and Kimberly-Clark.

Review Quotes

"It's all about the data and the insights we can draw from it. I've felt this for a long time and this book and the work Toby has done confirms to me that this is a game changer! In an ever changing and highly competitive world the notion and discipline of talent intelligence is, for me, an essential part of an integrated talent strategy not only to compete but to win."--Denise Haylor "Former CHRO Royal Philips, Flextronics, Managing Director & Partner Boston Consulting Group"

"The most inclusive and comprehensive work on Talent Intelligence I've seen to date. Toby's book captures the art and science of this continually evolving craft and emerging technology platforms complete with concrete and impactful examples. A must read for all leaders who see their competitive advantage coming from deeply understanding and acting on distilled insights from the internal and external talent landscape."--Cortney Erin, "Vice President, Global Talent Acquisition Microsoft"

"This is the first comprehensive discussion on Talent Intelligence, I have seen. This is a topic much discussed, but little understood. Toby has finally given us a clear definition and a practical way to implement this powerful process."--Kevin Wheeler "Founder of The Future of Talent Institute"

"Timely and comprehensive examination of an often under-explored but critical area of talent strategy. Toby manages to come up with with something for everyone - from early to late adopters - as well as write a bit of a love letter to the subject."--Teresa Wykes "Global Head, Talent Intelligence at SAP"

"Toby is a recognised & trusted expert in talent intelligence, over the years he's proved to be one of the key leaders in this developing field. It's exciting to see how TI is developing and becoming more recognised as a valuable source of meaningful and actionable insights business leaders can leverage. In this text he brings together these experiences and a wide range of sources, it's a thorough essay on TI space and key reading for anyone interested in developing this knowledge."--Giles Harden "SVP People at INFARM"

"Toby Culshaw and his insight on the function of Talent Intelligence as described in this text takes on and excels at creating a lexicon and foundational set of practices in the young and ever-growing space of Talent Intelligence. Creating a process is plenty hard, as is scoping a business case for change - both of which are in this text - yet defining a language for others to use in years to come is even harder. I am looking forward to applying many of these principles and labels to the products and services I use for the public and private sector companies we serve. Other leaders in recruiting, workforce planning, and analytics should review this lexicon and render into their own work so we can advance this ecosystem together as colleagues."--Andrew Gadonmski "Managing Director of Aspen Analytics"

"Toby Culshaw wrote an insightful book to help you execute your talent strategy. What I like most about "Talent Intelligence" is how actionable it is. Toby shares years of his learnings and experience, and he explains in detail how you can apply it yourself through practical steps."--Anita Lettink "Keynote speaker and adviser on the future of work, partner at Strategic Management Centre and founder of HRTechRadar"

"Wow, from the maestro of TI, Toby himself. I was honoured when asked to read the book and comment and it is jam-packed with practical advice and real examples of talent intelligence in all its forms. A must read for business leaders and HR leaders alike who want to drive smarter business decisions. To quote from the book "the shifting mindset of operational to strategic is critical". Loved all of it - I will be buying the book for every member of our team for sure."--Alison Ettridge "Founder of Stratigens"

About the Author

Toby Culshaw is the Talent Intelligence Leader at Worldwide Amazon Stores, leading a diverse global team of economists, consultants, business analysts and researchers in talent intelligence. Previously, he was Global Head of Talent Intelligence and Executive Recruitment Research at Royal Philips, the Dutch health technology group. He was named by Recruiter Magazine as one of the 11 Most Influential In-house Recruiters in 2017 and has consistently ranked every year from 2019 until 2022 and is an international speaker on sourcing, executive research and talent intelligence. Based in Brighton, UK he is also the founder of the Talent Intelligence Collective, a Talent Intelligence Mentor at Udder and a co-host of the Talent Intelligence Collective Podcast.