Artificial Intelligence for HR - 3rd Edition by Ben Eubanks

About the Book

Confidently understand and use AI to recruit and develop a successful workforce to thrive in the future world of work with the third edition of this best-selling practical guide.

Book Synopsis

Artificial intelligence is changing the world of work. How can HR professionals understand the variety of opportunities AI has created for the HR function and how best to implement these in their organization? This book provides the answers.

From using natural language processing to ensure job adverts are free from bias and gendered language to implementing chatbots to enhance the employee experience, artificial intelligence can add value throughout the work of HR professionals. Artificial Intelligence for HR demonstrates how to leverage this potential and use AI to improve efficiency and develop a talented and productive workforce. Outlining the current technology landscape as well as the latest AI developments, this book ensures that HR professionals fully understand what AI is and what it means for HR in practice.

Alongside coverage of employee engagement and recruitment, this third edition features new material on generative AI and how the world is reacting to it. Packed with practical advice, research and new and updated real-world examples from global organizations including Uber, IBM and Unilever, the third edition of Artificial Intelligence for HR will equip HR professionals with the knowledge they need to improve people operational efficiencies and allow AI solutions to become enhancements for driving business success.

Review Quotes

"Ben Eubanks delivers a data-driven, practical guide to how AI is not just transforming workplace learning, but also amplifying human agency in the process. This book is essential reading for leaders who want to harness AI's potential to empower talent, enhance adaptability and drive workforce innovation."-- "Alex Alonso, Ph.D., SHRM Chief Data & Analytics Officer"

"Artificial Intelligence for HR by Ben Eubanks is a must-read for anyone looking to leverage AI to boost their team's potential without losing the human touch. Ben's storytelling skills make complex tech easy to grasp, with plenty of humor and real-world examples. This book is not just informative and practical, but also a fun and engaging read. Highly recommended!"-- "Alena Roth, CTSM, CMM, SHRM-PMQ, Senior Manager, Strategic Marketing at UKG"

"AI is rewriting the rules of HR and work, and Ben Eubanks delivers a playbook for anyone who wants to stay ahead. At UNLEASH, we see the rapid shift in how AI is reshaping talent strategies, and this book cuts through the noise with real, actionable insights. If you care about the future of work, this is essential reading."-- "Marc Coleman, Founder & CEO, UNLEASH"

"HR is evolving more than ever even if practitioners don't see it. Ben Eubanks has provided a clearer picture of how HR can not only become aware of this evolution, but it can learn and embrace it. In order for HR to remain relevant, it needs to see how Artificial Intelligence can assist in making us even more effective. It's time to move past awareness and dive into integration. Ben's book shows us how to do this well!!"-- "Steve Browne, SHRM-SCP, Chief People Officer of LaRosa's, Inc. and author of HR on Purpose !!, HR Rising !!, and HR Unleashed !!"

"In Artificial Intelligence for HR, Ben Eubanks masterfully blends research with storytelling, helping HR professionals understand how to use AI to support and develop a successful workforce. The book offers a comprehensive overview of AI's impact on HR, covering talent acquisition, workforce management, learning, and future HR skills. Through data, examples, and anecdotes, Eubanks delivers an engaging and insightful guide on AI for HR leaders."-- "Lamees Abourahma, CEO, Recruitment Process Outsourcing Association"

"Teaching about AI use in organizations is still an emerging topic in higher education. In my Digital HR courses, I have been using Ben's Artificial intelligence for HR since the beginning. If you want a book or text that demystifies the use cases of AI for HR and also highlights the human aspects in using this technology, this book is for you!"-- "Pamela Lirio, PhD, CRHA Associate Professor, Digital HR, Université de Montréal"

"When it comes to harnessing AI in HR, Ben isn't just knowledgeable-he's a trailblazer. Discover how cutting-edge AI innovations are revolutionizing talent management and transforming the future of HR. Check out the latest breakthroughs in the talent space and get ready to be inspired!"-- "Yoshimi Iyadomi, Co-Founder Digital Data & Design Institute at Harvard, Chair of Shinohara Foundation & CEO of Yokohama Ventures"

About the Author

Ben Eubanks is an author, speaker and researcher living in Huntsville, AL. He is the Chief Research Officer at Lighthouse Research & Advisory. His team surveys thousands of workers each year to understand the latest workplace trends and changes. He also founded HR Summer School, a virtual event with more than a million minutes watched every year. In addition, he hosts We're Only Human, a podcast focusing on improving human resources in the workplace.